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Sales Engineering Analyst - job 19 of 23

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Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Sales Engineering Analyst, Visa

Are you ready to take on an exciting challenge as a Sales Engineering Analyst at Visa Acceptance Solutions (Cybersource) in Lehi? This position blends your sales acumen with technical expertise, making it an ideal role for someone who loves to connect the dots between technology and client needs. As a key contributor to the Indirect (Merchant) Sales organization, you'll engage in technical discovery calls, showcase product demonstrations, and create technical architecture diagrams that enlighten our clients on how to enhance their payment ecosystems. You won’t just be a spectator; you’ll be immersed in exciting environments alongside sales and marketing teams, Internal Support, and Product Management, providing vital insights and feedback from the market. There’s never a dull moment as you participate in client-facing meetings and technical presentations, all while supporting and up-selling to existing merchants. Get ready to roll up your sleeves and dive into the technical details; it’s vital that you're comfortable executing REST APIs in Postman and handling Webhooks smoothly. This hybrid role allows for a mix between office and remote work, with the expectation of being in the office a few days each week, which adds to the flexibility of this dynamic position. If you thrive in an environment where innovation meets strategy and have a knack for problem-solving, this could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What qualifications are needed for the Sales Engineering Analyst position at Visa Acceptance Solutions?

The Sales Engineering Analyst position at Visa Acceptance Solutions requires a combination of sales skills and technical knowledge. Ideal candidates typically have a degree in a relevant field, experience in sales engineering, and familiarity with payment solutions like Visa Acceptance/Cybersource. Proficiency in executing REST APIs and the ability to create technical documentation are also essential for success in this role.