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Sales Engineering Analyst - job 16 of 23

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Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Sales Engineering Analyst, Visa

If you’re passionate about technology and sales, the Sales Engineering Analyst position with Visa Acceptance Solutions (Cybersource) in Lehi could be your dream job! In this unique role, you’ll blend your sales skills with your technical expertise to make a real impact in the sales organization. As a core member of the Indirect (Merchant) Sales team, you’ll lead technical discovery calls, demonstrate value proofs, and dive deep into our technical products to help clients understand how Visa's solutions can transform their businesses. Your days will be filled with collaborating with different teams like Product Management, Implementation Support, and Client Services, ensuring that everyone is on the same page when it comes to market feedback and trends. With a focus on the merchants’ payment ecosystem, you will articulate how our solutions meet their business and technical requirements, all while supporting our current clients as they evolve. Enjoy the flexibility of a hybrid work environment where you’ll alternate between remote and office work. Plus, with the occasional light to moderate travel for meetings and conferences, you'll have plenty of opportunities to meet with industry peers. If you’re detail-oriented and love problem-solving with tech, this position could be just what you’re looking for to advance your career in the IT sales field!

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What are the main responsibilities of a Sales Engineering Analyst at Visa Acceptance Solutions?

As a Sales Engineering Analyst at Visa Acceptance Solutions, your responsibilities encompass conducting technical discovery calls, performing product demonstrations, and documenting solution requirements. You're also expected to collaborate with various internal and external stakeholders to ensure our solutions align with client needs.