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Senior Director - Financial Institution Sales, NA Visa Direct - job 1 of 19

Company Description 

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce. 

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. 

You're an Individual. We're the team for you. Together, let's transform the way the world pays. 

 

Job Description 

 

Position Summary 

Visa Direct is a money movement solution that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate domestic and cross-border fund transfers disbursements using debit card credentials, bank account information or digital wallet addresses around the world.  In the U.S., Visa Direct supports pull and push money movements, i.e., Original Credit Transaction (OCT) and consumer and business applications including real-time bank account funding (AFT), person to person (P2P) transfer, person to micro-business transfer (e.g., payments to landscaper), and funds disbursement (e.g., insurance claim disbursements).  Currently, the NA push payments market globally is estimated to be a USD13T opportunity and there is over USD700B in cross border payments originating from North America. Over the past years we have invested in establishing competitive payment rails and superior market readiness, and we are now ready to focus aggressively on cross border growth. 

Senior Director of Financial Institutions, North America Visa Direct, has ownership and accountability of regional bank and community bank sales opportunities across all Visa Direct product capabilities and endpoints (e.g. international collections, multicurrency wallet and FX services, disbursements to card, account and wallet).  This role will manage a team of sales professionals to own and deliver on aggressive sales targets against these highly visible and challenging client types.  

Purpose and Scope 

Own and deliver the entire annual sales target across regional banks and community banks. 

Develop and lead a team of sales professionals and establish clear organization model  

Support and engage senior Visa Account Executives to build, manage, and execute on a robust pipeline of sales opportunities across their accounts 

Directly engage with client executives to sell, close, and scale all aspects the Visa Direct money movement suite of capabilities 

Partner directly with FI technology providers or enablers to drive joint pipeline conversion  

Influence and drive commercialization strategy across clients’ AEs for the region and across cross-functional stakeholders (marketing, digital sales, comms, finance, etc.) for all use cases and VD capabilities 

Accountable for driving RFP’s and presentations for money movement including developing, managing, and coordinating pitch materials and financial incentives 

Provide market insights and client feedback to internal teams to influence Visa Direct strategy and product roadmap  

Collaborate with internal finance, legal, and deals team stakeholders to remove internal blockers and friction to speed sales execution and drive stronger commercial outcomes for the team 

Directly lead and engage global client sales opportunities (with client who reside in the NA region) while coordinating and collaborating with other regions and internal stakeholders to drive the best commercial outcomes for Visa globally 

 

 

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Senior Director - Financial Institution Sales, NA Visa Direct, Visa

At Visa, we are excited to announce the opening for the Senior Director - Financial Institution Sales for our Visa Direct in beautiful San Francisco! This is a prime opportunity for an innovative leader eager to make a significant impact in the digital payments landscape. As a vital member of our team, you will spearhead sales opportunities with all regional and community banks, promoting our exceptional Visa Direct money movement solutions. We're on a mission to facilitate seamless fund transfers globally, and your expertise will play a crucial role in navigating the $13 trillion opportunity within the push payments market. You'll lead a talented team of sales professionals, encouraging their growth while ensuring we achieve ambitious sales targets together. Your role will involve direct engagement with client executives, crafting customized solutions to not only close deals but also to elevate Visa Direct's functionality in the marketplace. Collaboration is key! Partner with technology providers, internal legal, marketing, and analytics teams to remove hurdles and accelerate our sales process. With a finger on the pulse of market insights and client feedback, you'll be instrumental in shaping our product strategies and driving Visa's growth agenda forward. If you're passionate about the world of digital payments and want to be part of a company that values diversity and innovation, Visa is the place for you. Let’s work together to redefine the future of payments!

Frequently Asked Questions (FAQs) for Senior Director - Financial Institution Sales, NA Visa Direct Role at Visa
What responsibilities does the Senior Director - Financial Institution Sales at Visa Direct have?

The Senior Director - Financial Institution Sales at Visa Direct holds a critical role, owning the entire annual sales target across regional and community banks. This includes developing and leading a dedicated sales team, directly engaging with client executives to promote our Visa Direct capabilities, and collaborating with technology providers to drive sales. Moreover, this position involves managing RFPs, providing market insights, and working with various internal teams to ensure quick and effective sales execution, making it a unique and dynamic opportunity within the company.

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What qualifications are needed for the Senior Director - Financial Institution Sales role at Visa?

To thrive as the Senior Director - Financial Institution Sales at Visa Direct, candidates should ideally possess extensive experience in sales, particularly within financial services. A strong understanding of the payments landscape, excellent leadership skills, and proven ability to build relationships at various organizational levels are essential. Additionally, familiarity with market dynamics and the skill to analyze and leverage client feedback to influence product strategy will set candidates apart in this pivotal role.

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How does the Senior Director role in Financial Institution Sales drive Visa's growth?

The Senior Director role in Financial Institution Sales at Visa Direct is instrumental in driving growth by leveraging a substantial $13 trillion market opportunity within push payments. By engaging directly with regional banks, the Senior Director can identify key sales opportunities, close deals, and expand our client base while ensuring that Visa Direct's solutions meet the evolving needs of financial institutions. Leading a skilled sales team helps maximize performance and market penetration, which contributes directly to Visa's strategic growth agenda.

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What does the team structure look like for the Senior Director - Financial Institution Sales position?

The Senior Director - Financial Institution Sales at Visa directs a specialized team of sales professionals. This structure allows for a focused approach toward achieving sales targets within regional and community banks. Additionally, the Senior Director collaborates with internal stakeholders, including account executives and technology partners, to ensure effective alignment and coordination for successful sales initiatives, creating a synergy that enhances team performance and client relationships.

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What opportunities for career growth does the Senior Director role offer at Visa?

The Senior Director - Financial Institution Sales position at Visa Direct offers profound career growth opportunities due to its high-visibility nature and the critical impact on business outcomes. Leading a talented sales team not only fosters personal development but also enhances leadership capabilities. Visa's commitment to innovation and personal growth, paired with hands-on experience in redefining payment solutions, provides the groundwork for further advancement within the company, making it an exciting career choice.

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Common Interview Questions for Senior Director - Financial Institution Sales, NA Visa Direct
Can you describe your experience in sales within the financial services industry?

When answering this question, share specific instances in which you successfully built relationships, closed deals, or developed sales strategies. Highlight your knowledge of the financial services sector, and illustrate how your previous roles have prepared you for the challenges of the Senior Director - Financial Institution Sales position at Visa Direct.

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How do you approach leading a sales team to achieve ambitious targets?

Discuss your leadership style and how you foster a collaborative environment while setting clear expectations. You can mention your techniques for motivating team members and how you measure performance. Provide an example of a time when you successfully led a team to meet or exceed targets, tying it back to how such experiences will help you succeed at Visa.

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What strategies would you implement to penetrate new markets for Visa Direct?

Focus on showcasing your strategic mindset by outlining specific strategies based on market analysis, client needs, and competitive insights. Emphasize the importance of data-driven decisions and your ability to adapt strategies to the environment, always linking back to maximizing Visa Direct's growth potential.

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How do you ensure effective collaboration with other internal teams at Visa?

Highlight the importance of communication skills and interdepartmental cooperation. Share examples of how you've successfully collaborated with marketing, technology, and finance teams in the past, and explain the value this collaborative approach will bring to the Senior Director role within Visa Direct.

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What do you see as the biggest challenges facing the payments industry today?

Discuss current trends such as digital transformation, regulatory challenges, and consumer behaviors evolving from traditional to digital payments. Illustrate your insights with real-world examples, showcasing how your understanding of these challenges will inform your approach as a leader in Visa Direct.

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Can you discuss a time when you transformed client feedback into a successful product or strategy?

When answering this question, provide a concrete example where you utilized feedback effectively to pivot a product strategy or improve a service. Highlight your analytical skills in discerning relevant insights and your ability to engage stakeholders in addressing these needs, emphasizing the impact of those changes.

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How do you manage and prioritize an extensive pipeline of sales opportunities?

Share your techniques for managing multiple sales opportunities, such as using CRM tools, setting deadlines, and evaluating the potential of each opportunity. Illustrate how these methods will be beneficial in managing the diverse needs of regional banks and clients at Visa Direct.

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In your opinion, what makes Visa Direct's offerings unique?

Prepare to articulate the unique value propositions of Visa Direct, such as its robust global network, innovative money movement solutions, and the seamless integration of various endpoints for financial institutions. Relating these insights to how they meet client needs will show your understanding of Visa's positioning.

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What is your approach to presenting RFPs and pitch materials to clients?

Discuss your methodical process when preparing for RFPs, including researching client needs, crafting tailored presentations, and articulating Visa Direct's value. Emphasizing attention to detail and the importance of client-centric communication will showcase your fit for the Senior Director role.

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How do you keep abreast of trends and changes in the payments landscape?

Share your tactics for staying informed, such as attending industry conferences, subscribing to relevant publications, and networking with industry peers. Highlighting your commitment to continuous learning reinforces the idea that you’ll bring current insights to Visa Direct’s strategy.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 4, 2025

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