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Senior Manager, People Analytics Generative AI Platform - job 17 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

Are you ready to take your career to the next level? Join our dynamic team at [Company Name] as a Senior Manager for the People Analytics Generative AI Platform in the vibrant city of Austin! In this exciting role, you will be the driving force behind our Generative AI strategy and roadmap for the People Team. You'll work within an agile framework, utilizing tools like JIRA to track progress and manage the entire lifecycle of innovative Generative AI solutions that enhance employee experiences. Your mission will be to strengthen the connection between our employees and our People analytics, simplifying how they interact with data. You'll be defining success metrics to showcase the ROI of these solutions, managing everything from inception to ongoing maintenance. If you're passionate about making a meaningful impact through AI in a fast-paced environment, this role is perfect for you. Collaborate closely with our People Technology team, drive the development of chatbots, and stay up-to-date with the latest trends in AI and machine learning. If you’re self-motivated and eager to lead cross-functional teams in the execution of our product roadmap, we want to hear from you. This hybrid position offers flexibility, and your hiring manager will confirm the expected days in the office. Bring your expertise in Generative AI applications and your enthusiasm for data-driven employee engagement to [Company Name] today!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the responsibilities of a Senior Manager, People Analytics Generative AI Platform at [Company Name]?

As the Senior Manager for the People Analytics Generative AI Platform at [Company Name], your main responsibilities will include defining and managing the implementation of the Generative AI strategy, driving the development of chatbots and solutions that enhance employee experiences, and overseeing the entire product lifecycle from inception to ongoing maintenance. You'll also be tasked with defining key success metrics to demonstrate ROI and supporting change management initiatives.

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What qualifications are needed for the Senior Manager, People Analytics Generative AI Platform role at [Company Name]?

To qualify for the Senior Manager position at [Company Name], candidates should have extensive experience with Generative AI applications, strong project management skills, and proficiency in agile methodologies, particularly using JIRA tools. Additionally, a background in data analytics, communication, and team leadership is crucial for effectively driving cross-functional initiatives and product delivery.

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How does the Senior Manager, People Analytics Generative AI Platform contribute to employee experience at [Company Name]?

The Senior Manager plays a critical role in enhancing the employee experience at [Company Name] by creating connected and enriched interactions between employees and People analytics. By implementing Generative AI solutions and simplifying data interactions, this role ensures that employees have a more streamlined and meaningful engagement with their data, leading to better insights and satisfaction.

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What tools will I use as a Senior Manager, People Analytics Generative AI Platform at [Company Name]?

In the role of Senior Manager for the People Analytics Generative AI Platform, you will primarily utilize JIRA for tracking progress and managing project tasks within an agile framework. You will also work with various AI and machine learning tools to develop and maintain innovative solutions that enhance employee experiences.

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What is the work environment like for the Senior Manager, People Analytics Generative AI Platform at [Company Name]?

The work environment for the Senior Manager, People Analytics Generative AI Platform at [Company Name] is hybrid, offering a blend of in-office collaboration and remote work flexibility. You'll be part of a fast-paced and innovative team focused on making a significant impact through Generative AI initiatives within the People Team.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you explain your experience with Generative AI applications?

When responding, highlight specific projects you've led that involved Generative AI applications. Discuss any relevant tools or technologies you've used and the impact those projects had on employee engagement or analytics.

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How do you prioritize product requirements in a fast-paced environment?

Emphasize your ability to gather insights from stakeholders, analyze business needs, and use a scoring system to prioritize features. Share examples of how you've successfully balanced competing priorities in previous roles.

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What metrics do you believe are essential for measuring the ROI of Generative AI solutions?

Discuss key performance indicators such as user adoption rates, employee satisfaction scores, and efficiency improvements. Explain how you would track these metrics over time to assess the success of the AI initiatives.

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How would you tackle resistance to change when implementing new AI solutions?

Outline your approach to change management, focusing on communication, stakeholder engagement, and training. Provide examples of how you've successfully navigated resistance in past projects.

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Can you describe an agile methodology you’ve implemented in past projects?

Share your familiarity with agile principles and how you've applied them in a previous role. Discuss specific processes like sprint planning and retrospectives that you've utilized to drive project success.

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What strategies do you use to keep up with trends in AI and machine learning?

Mention resources you regularly consult, such as industry blogs, webinars, or professional networks. Highlight any relevant certifications or training you've pursued to enhance your skills in this area.

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How do you collaborate effectively with cross-functional teams?

Discuss your communication strategies, including regular meetings and collaborative tools. Give an example of a successful cross-functional project and how teamwork contributed to its success.

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What role does user feedback play in your product development process?

Explain your approach to gathering user feedback through surveys, interviews, and testing phases. Discuss how this feedback informs improvements and ensures the product meets user needs.

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How do you define success for a product you manage?

Define success based on user adoption, positive feedback, ROI, and alignment with company goals. Provide an example of how you've assessed success for a previous project and the outcomes achieved.

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What challenges do you anticipate when leading Generative AI initiatives?

Discuss potential challenges such as data privacy concerns, technology integration, and change management. Share how you plan to address these challenges proactively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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