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Senior Manager - Product Lifecycle Management, Value-Added Services - job 2 of 20

Position: Senior Manager - Product Lifecycle Management, Value-added Services

Reports to: Director - Product Lifecycle Management, Value-added Services

Job Summary: 

The Senior Manager, Product Lifecycle Management (PLM) will oversee the implementation and continuous improvement of the PLM framework across the Value-Added Services portfolios. This role involves designing, documenting, and maintaining PLM standards and processes, ensuring product managers have the knowledge, resources, tools and support needed to excel. The Senior Manager will also collaborate closely with cross-functional teams to align PLM best practices and drive product development quality, market-readiness and consistency. Strong strategic thinking, organizational skills, and the ability to influence and collaborate are essential.

Key Responsibilities:

Product Lifecycle Management Excellence:

  • Collaborate on the formulation and execution of the PLM strategy and roadmap.
  • Support change management, communication, and engagement initiatives across product management and cross-functional teams.
  • Assist in designing and implementing a comprehensive PLM framework, including governance, metrics, processes, tools, and templates.
  • Help establish and maintain PLM standards, methodologies, and PLM resources
  • Develop and track metrics and KPIs to measure PLM effectiveness.
  • Build and manage a knowledge management system for sharing PLM insights.

Learning & Development:

  • Support the design and delivery of PLM training programs integrating the needs of different business units, regions and career stages.
  • Co-create onboarding and certification programs for new product managers.
  • Facilitate mentorship programs, knowledge-sharing sessions, workshops, and PLM community events.
  • Inform the development of a career frameworks and growth paths for product managers.

Process and Service Design:

  • Develop PLM-related artifacts including personas, journey maps, process flows, instructional material, and templates.
  • Document key processes, forums, and metrics for each phase of the PLM framework.
  • Support the implementation of the PLM governance model and decision-making framework.
  • Participate in the global effort to automate each phase of the framework.
  • Produce insights, analyses, and recommendations to improve the PLM process.
  • Lead ad-hoc strategic and operational projects related to product lifecycle management.

Leadership & Stakeholder Management:

  • Partner with product leaders to ensure PLM initiatives drive meaningful impact.
  • Work with cross-functional teams to align on PLM best practices and processes.
  • Build relationships with external PLM communities to bring best practices into the organization.
  • Support leadership reporting on PLM effectiveness and improvement initiatives.
  • Coach product leaders on best practices within their teams.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager - Product Lifecycle Management, Value-Added Services, Visa

Are you a forward-thinking individual ready to take on a pivotal role as the Senior Manager - Product Lifecycle Management, Value-Added Services at an innovative tech company in San Francisco? In this vibrant position, you will lead the charge in implementing and refining the Product Lifecycle Management (PLM) framework across our diverse Value-Added Services portfolios. Your mission will revolve around ensuring that our product managers are equipped with all the resources, tools, and knowledge they need to shine. Not only will you be designing and documenting standards and processes, but you'll also be collaborating with brilliant cross-functional teams to align on best practices that elevate product quality and market readiness. Strong strategic thinking, exceptional organizational skills, and a knack for collaboration are your allies in this journey. You'll play a vital role in developing comprehensive PLM frameworks and driving initiatives that foster learning and growth across teams. Your influence will extend beyond our company; you'll be building relationships with external PLM communities to infuse industry best practices into our organization. Together, let's take product management excellence to the next level!

Frequently Asked Questions (FAQs) for Senior Manager - Product Lifecycle Management, Value-Added Services Role at Visa
What does the Senior Manager - Product Lifecycle Management, Value-Added Services do?

The Senior Manager - Product Lifecycle Management, Value-Added Services is responsible for overseeing the implementation and improvement of PLM frameworks. This role focuses on ensuring that product managers have the necessary tools and support while collaborating with cross-functional teams to align PLM best practices.

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What qualifications are required for the Senior Manager - Product Lifecycle Management position?

Key qualifications for the Senior Manager - Product Lifecycle Management role include extensive experience in PLM, strong strategic thinking, excellent organizational skills, and proven abilities in collaboration and influence. A background in product management and knowledge of best practices is also essential.

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How does the Senior Manager - Product Lifecycle Management contribute to product success?

The Senior Manager - Product Lifecycle Management contributes by developing and maintaining PLM standards, launching training programs for product managers, and coordinating with cross-functional teams to enhance product quality. This role ensures that products are prepared for market readiness through effective lifecycle management.

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What are the main responsibilities of the Senior Manager - Product Lifecycle Management at this company?

Main responsibilities include collaborating on PLM strategy formulation, supporting change management initiatives, designing and implementing PLM frameworks, tracking effectiveness metrics, and developing training programs for product managers, ensuring ongoing development and alignment.

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Where is the Senior Manager - Product Lifecycle Management role located?

The Senior Manager - Product Lifecycle Management, Value-Added Services role is located in the vibrant city of San Francisco, which is known for its innovation in the tech space and offers an exciting and dynamic work environment.

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Common Interview Questions for Senior Manager - Product Lifecycle Management, Value-Added Services
Can you describe your experience with Product Lifecycle Management?

When discussing your experience with Product Lifecycle Management, be specific about the frameworks you've worked with, your role in their implementation, and the impact they had on product quality and market readiness.

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How do you prioritize different initiatives within the PLM framework?

Explain how you assess the strategic importance of various initiatives, consider stakeholder input, and use data-driven metrics to prioritize effectively ensuring PLM processes yield value.

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What metrics do you find most important to measure PLM effectiveness?

Focus on metrics such as time-to-market, product quality, and customer satisfaction when discussing PLM effectiveness. Be prepared to mention how these metrics enable informed decision-making and process improvements.

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Describe a time you implemented a new PLM process. What was the outcome?

Share a specific example that highlights your role in implementing a PLM initiative. Detail the steps taken, the challenges faced, and the successful outcomes achieved—this illustrates your problem-solving abilities.

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How do you ensure cross-functional collaboration in PLM?

Emphasize your communication strategies, use of collaborative tools, and the importance of stakeholder engagement. Provide examples of how you’ve fostered collaboration to achieve PLM objectives.

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What training programs have you developed for product managers in the past?

Discuss the types of training programs you've designed and delivered, the target audience, and the feedback received. Focus on how these programs improved team effectiveness and PLM understanding.

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How do you handle resistance to change in PLM practices?

Highlight your approach to change management, such as utilizing open communication, engaging stakeholders early, and demonstrating the benefits of new practices to gain buy-in.

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What tools or software do you prefer for PLM management?

Mention specific PLM tools you've used and why you find them effective in maintaining standards, tracking metrics, and facilitating collaboration. This demonstrates your technical proficiency in PLM processes.

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Can you give an example of how you've improved a PLM process?

Share a specific instance where you identified a gap in a PLM process, your approach to addressing it, and the improved outcomes that resulted due to your input. This shows your analytical and implementation skills.

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What role does mentorship play in your leadership style?

Discuss how mentorship is integral to your leadership approach, touching on your experiences mentoring others, the structure you've implemented, and how mentoring promotes growth within PLM teams.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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DATE POSTED
April 4, 2025

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