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Senior Manager, Risk and Identity Product Solutioning (Issuing) - job 19 of 20

The Senior Manager of Risk and Identity Product Solutioning will be a key member of North America VAS Issuing Solutions Management Team, which is accountable for financial and operational performance of Issuer Risk & Identity Solutions in North America.  This role will be specifically responsible for working with the Head of NA Issuer Risk Solutions to help tell the story of how Visa’s Issuer-facing Risk and Identity Solutions offerings, other offerings, and partnerships come together to solve client needs/use cases and drives telling of this story through various channels (critically including direct client conversations).  This individual will also work closely with other leaders across the team to provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts.  This position will be based in the San Francisco Bay area and some travel will be expected.

Specific responsibilities include:

  • Developing use-case, segment, and client-specific perspectives on solutions that solve key client problems/needs, utilizing global guidance to ensure a seamless and effective rollout of new solutions.

  • Coordinating with Visa Generalist and Issuing Solutions Specialized sellers to ensure familiarity with use case solutions and sales to implementation processes.

  • Participate in pre-sales client discussions to whiteboard risk offerings ensuring client needs are understood and addressed by solutions

  • Serve as primary intake channel for consolidating client feedback and requests into prioritization efforts (including understanding options and “true needs”), completing pre-sales activities and communicating to partners the status and outcome

  • Support sales teams in driving identified issues and questions to resolution

  • Support in development of business cases to support prioritization efforts

  • Serve as conduit for gathering client feedback, and synthesizing feedback for product requirement purposes to ensure voice of the customer is represented

  • Partner with GTM, Commercialization and Strategy to contribute to regionally relevant Sales narratives across client segments.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Risk and Identity Product Solutioning (Issuing), Visa

Are you ready to take your career to new heights? Join Visa as a Senior Manager of Risk and Identity Product Solutioning, where you'll be at the forefront of innovative financial solutions! Based in the vibrant San Francisco Bay area, this role places you on the North America VAS Issuing Solutions Management Team, where your efforts will significantly impact the financial and operational performance of our Issuer Risk & Identity Solutions. You'll partner closely with the Head of NA Issuer Risk Solutions, diving deep into telling the compelling story of our offerings and how they meet client needs. This is not just about research; you'll engage directly with clients during conversations to understand their needs in real-time. Collaborating with leaders across our team, you will be instrumental in coordinating roadmaps, providing market insights, and offering recommendations that could change the game for our clients. You’ll play a pivotal role in developing tailored solutions and gaining valuable feedback, ensuring our services remain top-notch. Expect a mix of responsibilities, from conducting pre-sales discussions to synthesizing client feedback for product improvements. This position will not only push your skills but will also require some travel. If you're passionate about problem-solving and possess a keen understanding of the industry, then this is the perfect opportunity for you to grow your career with Visa!

Frequently Asked Questions (FAQs) for Senior Manager, Risk and Identity Product Solutioning (Issuing) Role at Visa
What are the main responsibilities of the Senior Manager, Risk and Identity Product Solutioning at Visa?

The Senior Manager, Risk and Identity Product Solutioning at Visa plays a crucial role within the Issuing Solutions Management Team, focusing on developing client-specific solutions to address key needs. Responsibilities include coordinating with cross-functional teams, participating in pre-sales discussions, and synthesizing client feedback into actionable insights for continuous improvement.

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What qualifications are required for the Senior Manager, Risk and Identity Product Solutioning position at Visa?

Candidates applying for the Senior Manager, Risk and Identity Product Solutioning position at Visa should possess a strong background in risk management and identity solutions. A degree in finance, business, or a related field, along with several years of experience in product solutioning or management, is preferred. Strong interpersonal and analytical skills are also essential.

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How does the Senior Manager at Visa work with clients to address their needs?

In the role of Senior Manager, Risk and Identity Product Solutioning at Visa, you'll directly engage with clients to understand their needs through pre-sales discussions and other interactions. This involves listening carefully, utilizing insights to shape product offerings, and ensuring that solutions effectively meet client requirements.

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What kind of travel is expected for the Senior Manager position at Visa?

As a Senior Manager of Risk and Identity Product Solutioning at Visa, some travel is expected. While the primary work is based in San Francisco, visits to client locations or partnering with vendors may be necessary to facilitate direct communications and enhance relationship management.

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How does the Senior Manager at Visa contribute to product development?

The Senior Manager at Visa contributes to product development by acting as a channel for client feedback, synthesizing that input into product requirements. This ensures that the voice of the customer is prioritized in the product lifecycle, aiding in the creation of compelling solutions that directly address client challenges.

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Common Interview Questions for Senior Manager, Risk and Identity Product Solutioning (Issuing)
Can you describe your experience with risk management solutions?

When answering this question, provide specific examples from your previous roles, outline the projects you’ve managed, and emphasize any measurable outcomes. Highlight your understanding of various risk models and methodologies.

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How do you approach developing solutions for client-specific needs?

Discuss your process for gathering client requirements, analyzing their needs, and developing tailored solutions. Share your experience with collaborative efforts across departments to ensure alignment with client expectations.

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What strategies do you use for effective market analysis?

Explain your methods for conducting market analysis, including the tools and frameworks you employ. You can mention how you gather data on market trends, competitor analysis, and client preferences to make informed decisions.

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Describe a challenging client interaction you've had and how you handled it.

Provide an example of a difficult client engagement, showcasing your communication and problem-solving skills. Emphasize the steps you took to understand the client's concerns and how you ultimately resolved the situation positively.

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How do you ensure effective communication among team members?

Focus on your approach to fostering open communication within teams, such as regular meetings, using collaborative tools, and creating a culture of feedback. Explain how this leads to improved project outcomes.

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What methods do you use for gathering and prioritizing client feedback?

Discuss specific techniques you’ve employed, such as surveys, direct interviews, or client advisory boards. Describe how you analyze this feedback and prioritize it based on client impact and feasibility.

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Can you share an example of a successful product rollout you managed?

Provide specifics about a product rollout you managed, detailing your role, the strategies you implemented, and the successes achieved. Quantify results where possible to demonstrate effective project management.

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What role does data analysis play in your decision-making process?

Highlight the importance of data analysis in evaluating the effectiveness of solutions. Share your experience in using data-driven insights to make informed decisions and shape strategic directions.

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Describe a time you had to lead a cross-functional team.

Detail your experiences in leading cross-functional teams, emphasizing collaboration and conflict resolution. Share the outcomes of these collaborations and how they benefited the project or organization.

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How do you stay informed of industry trends and developments?

Share your methods for keeping up-to-date with trends, such as attending conferences, networking with industry leaders, and reading relevant publications. Explain how this knowledge influences your work at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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