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Software Engineer II - job 9 of 12

Visa is seeking a dynamic and motivated Staff Software Engineer to join our Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions: 

  • Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
  • Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
  • AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
  • Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
  • Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
  • Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
  • Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Software Engineer II, Visa

At Visa, we're looking for a passionate and skilled Software Engineer II to join our dynamic Value Added Services PD Organization in Bellevue. In this exciting role, you’ll be a crucial part of a team dedicated to enhancing how merchants manage their transactions and handle disputes. Your expertise will help develop innovative solutions that not only prevent disputes but also swiftly resolve any that do arise, thus strengthening merchants’ defenses against chargebacks. You will dive into advanced AI and machine learning technologies, delivering predictive insights that empower smarter decision-making for our merchants. Tasks will include maintaining our Post-Purchase Solutions platform, focused on building scalable, high-performing software that supports several key products. Collaboration is at the heart of our approach, so you will work closely with product managers, engineers, and data scientists to continuously develop and improve our offerings. Plus, while we embrace Agile principles and employ the SAFe methodology, your contributions will drive improvements in code quality and performance. This hybrid position allows you to enjoy flexibility while being part of a team that values collaboration and innovation, with set in-office days to align with business needs. If you're ready to take your career to new heights in a supportive and cutting-edge environment, then the Software Engineer II role at Visa is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Software Engineer II Role at Visa
What are the primary responsibilities of a Software Engineer II at Visa?

As a Software Engineer II at Visa, your main responsibilities will include developing and maintaining high-performance software for the Post-Purchase Solutions platform, creating solutions to help merchants prevent and resolve disputes, and integrating AI/ML technologies to provide predictive insights. You'll work collaboratively with cross-functional teams to build and enhance products, ensuring continuous improvement in code quality and performance.

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What qualifications are required for the Software Engineer II position at Visa?

To qualify for the Software Engineer II position at Visa, candidates typically need a Bachelor's degree in Computer Science or a related field, along with hands-on experience in software development. Proficiency in programming languages such as Java, Python, or C# is essential. Experience with AI/ML technologies, Agile methodologies, and strong collaboration skills are also crucial for success in this role.

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How does Visa support career growth for Software Engineer II positions?

Visa is committed to fostering professional growth for its employees, including Software Engineer IIs. With opportunities to work on impactful projects, access to ongoing training and development programs, and regular performance reviews, you can tailor your career path within the company. Furthermore, you’ll be part of a culture that encourages innovation and collaboration, promoting your skills and potential.

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What type of work environment can Software Engineer IIs expect at Visa?

Software Engineer IIs at Visa can expect a hybrid work environment where collaboration and flexibility are key. Employees are encouraged to work from the office 2-3 days a week, promoting teamwork and camaraderie, while also enjoying the ability to work remotely. This balance allows for focused work time alongside collaborative team efforts.

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What is the work-life balance like for Software Engineer IIs at Visa?

Visa values work-life balance for its employees, including Software Engineer IIs. The hybrid position allows for a flexible schedule that accommodates personal needs while aligning with business objectives. With a supportive work culture focusing on well-being and productivity, you can maintain a healthy balance between your professional and personal life.

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Common Interview Questions for Software Engineer II
What experience do you have with developing high-performance software solutions?

I have several years of experience designing and implementing high-performance software solutions. For example, in my previous role, I focused on building scalable applications that can handle diverse transaction volumes effectively. I understand the importance of architecture and coding best practices and have implemented performance monitoring tools to ensure our systems run efficiently.

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Can you discuss a time when you had to mitigate a dispute effectively?

In a previous project, I was involved in developing a feature aimed at early detection of transaction disputes. By analyzing transaction patterns, we could identify and address potential issues proactively, resulting in a significant reduction in disputes. My approach involved close collaboration with data scientists to refine our predictive algorithms.

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How do you stay current with emerging AI/ML technologies?

I believe continuous learning is vital for staying updated with emerging AI/ML technologies. I regularly attend workshops, participate in webinars, and read industry publications. I also enjoy contributing to open-source projects, which allows me to experiment with new tools and techniques in a practical environment.

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Describe your experience with Agile methodologies.

I have worked extensively in Agile environments, specifically using the Scrum framework. During my last project, I played the role of Scrum Master, facilitating sprints and ensuring the team adhered to Agile principles. This experience taught me the importance of iterative development and effective team communication.

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How do you approach collaboration with cross-functional teams?

I approach collaboration with cross-functional teams by actively seeking input from various stakeholders and keeping communication lines open. I make sure to understand the goals and expertise of different team members, fostering a constructive environment where everyone's ideas can contribute to the project's success.

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What strategies do you use for improving code quality?

To improve code quality, I prioritize code reviews and automated testing. I encourage peer reviews and use tools to enforce code standards. Additionally, I regularly refactor code to enhance readability and maintainability, and I strive to keep technical debt low throughout the development process.

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Can you explain how you manage tight deadlines?

Managing tight deadlines involves careful prioritization and effective time management. I break projects down into manageable tasks and set milestones to track progress. When needed, I communicate with stakeholders for additional resources or adjustments to ensure we meet our deadlines without compromising quality.

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What is your experience with integration of AI/ML features in software applications?

I have experience integrating AI/ML features into software applications by collaborating closely with data engineering teams. Understanding model deployment and real-time data processing is crucial, and I have successfully implemented features like predictive analytics and user-specific recommendations that enhanced overall user experience.

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How do you handle feedback and criticism during code reviews?

I view feedback and criticism as opportunities for growth. During code reviews, I make it a point to listen actively, ask clarifying questions, and consider suggestions thoughtfully. I believe that constructive feedback ultimately leads to better solutions and improvements in my coding practices.

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What is your approach to continuous learning in technology?

My approach to continuous learning involves setting personal goals based on industry trends and advancements. I allocate time each week to explore new technologies, engage in online courses, and join developer communities. This ongoing commitment helps me remain adaptable and enhances my contributions to projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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