Sr. Director - job 19 of 20

As a Sr. Director at Visa, you will oversee the entire development lifecycle while managing multiple diverse teams. Your responsibilities will include delivering complex products, collaborating with cross-geographical development teams, and ensuring the entire organization aligns with best engineering practices. You will also be responsible for hiring, mentoring, and fostering a culture of innovation and excellence.

To qualify for the Sr. Director position at Visa, candidates should have extensive experience in agile delivery and a strong background in managing complex integration projects, preferably in the payments sector. A proven track record of building high-performing teams and a deep understanding of technical interdependencies in software products is essential.

The Sr. Director at Visa promotes engineering excellence by influencing the adoption of best practices across teams, including enhancing security, performance, and scalability. Additionally, you will be responsible for managing technical debt and maintaining budgets, ensuring that all products meet high standards of quality.

In the Sr. Director role at Visa, you can expect a culture that prioritizes collaboration, diversity, and innovation. You will foster an environment where mentoring and career development are key focus areas, encouraging employees to grow and excel in their respective roles.

The Sr. Director will play a crucial role in expanding Visa's Issuing Solutions by leading the modernization roadmap, spearheading design efforts for API integrations, and promoting new technologies such as Gen AI to enhance our capabilities. Your leadership will substantially contribute to Visa's ability to innovate and meet market demands.

When leading diverse technical teams, I focus on fostering an open and inclusive environment where all team members feel valued and heard. I prioritize collaboration and ensure that everyone plays a role in decision-making and innovation, helping to motivate the team towards shared goals.

To ensure the successful delivery of complex projects, I believe in thorough planning, clear communication, and agile methodologies. I maintain regular check-ins with my teams to monitor progress, address challenges proactively, and adapt strategies to keep projects on track.

Managing technical debt involves identifying areas where shortcuts have been taken and prioritizing remediation efforts within the development cycles. I advocate for incorporating technical debt management into the regular backlog, ensuring the team makes continuous improvements alongside delivering new features.

Building a culture of innovation begins with encouraging experimentation and risk-taking in a safe environment. I provide my teams with the freedom to explore new ideas and technologies while offering support and resources to turn those ideas into actionable projects.

My experience with agile delivery in the payments sector involves creating adaptable plans that align with rapidly changing market needs. I focus on delivering MVPs quickly, obtaining client feedback, and iterating based on real data to ensure products meet user requirements effectively.

I prioritize mentorship and professional development by establishing clear career paths for team members. Regular feedback sessions and offering training opportunities help foster growth and retain top talent, encouraging team members to become leaders in their own right.

Handling conflicts involves open communication and being a mediator. I listen to all parties involved, facilitate discussions that focus on resolutions, and promote a collaborative approach to problem-solving, ensuring all team members feel heard and valued.

I use a combination of key performance indicators (KPIs) and qualitative feedback to assess team performance. Regular performance reviews, project outcomes, and team satisfaction surveys help capture both efficiency and morale, guiding ongoing improvements.

Certainly! One notable project was the implementation of a new payment processing system that involved coordinating with several international teams. By utilizing a rigorous agile process, we delivered the system ahead of schedule, significantly improving transaction speed and client satisfaction.

I align technical strategies with business goals through close collaboration with product owners and stakeholders. By understanding the overall business objectives, I can ensure that the technical efforts directly contribute to achieving those goals and provide measurable results.