Sr. Site Reliability Engineer - job 32 of 44

As a Sr. Site Reliability Engineer at VISA, your responsibilities will include collaborating with various units to define critical functions and establish Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs). You'll lead the development and implementation of a best-practices Disaster Recovery (DR) program, ensuring our systems are resilient and protected against disruptions. Additionally, you'll regularly validate and test the DR plan, apply cloud and storage expertise, and document all processes thoroughly to maintain operational efficiency.

To be considered for the Sr. Site Reliability Engineer position at VISA, candidates should have a robust background in disaster recovery processes, cloud-hosted services, and familiarity with various databases such as MySQL, Oracle, PostgreSQL, or MongoDB. Proven experience with network configurations, VPNs, and security measures is also essential. A deep understanding of data protection strategies, including backups and encryption, will be highly beneficial for this role.

Collaboration is key for a Sr. Site Reliability Engineer at VISA. You’ll work closely with middleware teams and other stakeholders to integrate complex systems. This includes leveraging platforms like Java Web Services, Apache Kafka, and Tomcat. As you develop the DR strategies, effective communication will help ensure all technology teams are aligned, documenting and executing the Offline Backup & Recovery program seamlessly across the organization.

At VISA, Sr. Site Reliability Engineers utilize a variety of tools and technologies to excel in their roles. Familiarity with cloud services is essential, as is knowledge of network configurations, VPNs, and firewall management. You’ll also work with relational and NoSQL databases, leveraging backup and restoration tools. Developing documentation is crucial, so experience with risk assessment and impact analysis tools will also be highly valued in maintaining our disaster recovery standards.

The Sr. Site Reliability Engineer position at VISA is unique due to its emphasis on proactive disaster recovery strategies in a complex and dynamic environment. You’ll lead governance discussions, collaborate with diverse tech teams, and play a pivotal role in safeguarding our information assets. The opportunity to shape our DR program while working in a hybrid model sets this role apart, allowing for a flexible work-life balance while still impacting the organization significantly.

When answering this question, focus on your previous experience managing disaster recovery projects. Discuss specific strategies you implemented, how you determined RTOs and RPOs, and any testing protocols you established to ensure effectiveness. Highlight successful outcomes from your planning efforts.

In your response, emphasize metrics you use to evaluate DR plans, such as recovery times, success rates in drills, and how regularly you update plans based on new risks. Discuss how feedback from tests helps improve future planning and readiness.

Discuss the importance of communication and collaboration. Explain how you include all stakeholders in the disaster recovery planning process to ensure awareness of their roles during a recovery effort. Share examples of past collaborations that led to successful outcomes.

Mention professional development strategies such as attending industry conferences, participating in relevant training, and collaborating with peers and experts in the field. Emphasize the importance of keeping abreast of new technologies and strategies that could enhance VISA's disaster recovery efforts.

Share a real-life example where you successfully managed a disaster recovery situation. Explain the challenges faced, your approach to resolving them, and the outcome. Highlight your problem-solving skills and resilience under pressure.

Talk about specific technologies you have used, including cloud services and backup solutions. Highlight your expertise with databases and other tools that facilitate disaster recovery, showcasing how these technologies improve efficiency.

Explain the importance of assessing failures, conducting root cause analyses, and implementing changes based on the findings. Discuss how you would communicate with the team about the failure and the steps you would take to enhance the plan for future tests.

Describe your approach to implementing data security measures during recovery, including encryption practices, access controls, and backup procedures. Emphasize the significance of data protection and compliance in your strategies.

Focus your answer on the importance of preparedness and planning. Discuss how a well-documented and tested DR plan that includes regular updates is vital to minimizing downtime and data loss during real events. Mention the need for a culture of vigilance regarding disaster recovery within an organization.

Highlight that documentation serves as the foundation for effective disaster recovery practices. Discuss how clear and comprehensive documentation aids in training new team members, ensures compliance, and streamlines recovery processes during an actual disaster.