Sr. Director - job 17 of 20

As a Sr. Director at Visa, your primary responsibilities include leading multiple engineering teams, managing the overall development lifecycle, and collaborating with cross-functional teams to deliver innovative products. You'll also be responsible for building a culture of engineering excellence, aligning strategies with business goals, and overseeing the technical and operational aspects of the Issuing Solutions technology platform to ensure compliance with regulatory requirements.

To become a Sr. Director at Visa, candidates should possess a strong background in technology leadership, particularly in agile delivery and complex integration projects. A deep understanding of the payments sector is preferred, along with excellent management skills to cultivate diverse, high-performing teams. Candidates should also be adept at balancing technical debts and business capabilities while ensuring a focus on security and successful product delivery.

In the Sr. Director role at Visa, you'll be deeply involved in mentoring and developing high-performing engineering teams. You'll have opportunities to promote career advancement through guidance, training, and creating an environment where innovative ideas can flourish. Your leadership will directly impact the growth and development of your team members, fostering a culture of continuous learning and professional development.

The technology development team led by the Sr. Director at Visa will focus on modernizing our Issuing Solutions platform through the implementation of scalable, modular solutions. The emphasis will be on building APIs for value-generating integrations, enhancing product offerings, and adopting best-in-class technology solutions that meet the evolving needs of our clients and the payments landscape.

Visa expects a Sr. Director to embody a leadership style that promotes collaboration, innovation, and excellence. You should be comfortable leading diverse teams by influence, fostering a culture of accountability, and driving the adoption of best practices in software development and operations. A client-focused mindset, agility in navigating challenges, and a passion for mentoring and developing talent are essential for success in this role.

When answering this question, highlight specific examples of how you've successfully led engineering teams to achieve business goals. Discuss your approach to mentoring team members, fostering a collaborative culture, and how you've navigated technical challenges while promoting innovation.

To address this question, outline your strategy for identifying and prioritizing technical debt. Discuss how you balance immediate product needs with long-term system health and the importance of integrating technical debt considerations into your overall project strategy.

In your response, emphasize your experience with agile methodologies like Scrum or Kanban. Discuss specific practices you've implemented to facilitate agile delivery, such as regular stand-ups, sprint planning, and retrospectives, emphasizing the results these practices have yielded in previous projects.

Share examples of how you've created an environment that promotes motivation and engagement. This could include opportunities for skill development, recognizing achievements, fostering open communication, and how you've aligned team goals with personal development aspirations.

For this question, recall a specific instance where a conflict arose. Discuss your approach to facilitating discussions between involved parties and how you worked to understand differing viewpoints to reach a constructive resolution, reflecting on the outcome and what you learned.

Your answer should include specific strategies for staying informed, such as following industry news, participating in professional networks, attending conferences, or engaging with technology communities. Emphasize how this knowledge has influenced your work and decision-making processes.

When answering, articulate your commitment to diversity and inclusion. Highlight specific methods you've used in recruitment, how you've created an inclusive culture, and the value diverse teams bring to problem-solving and creativity within the engineering realm.

Provide a detailed example of an initiative or project where you implemented changes that improved operational efficiency. Discuss the steps you took, the metrics used to measure success, and the resulting impact on your team and organization.

Explain your prioritization framework, which may include stakeholder input, user feedback, technical feasibility, and business impact. Discuss how you balance short-term needs with long-term strategic goals, ensuring alignment with overall business objectives.

In your response, underscore the significance of APIs in facilitating integrations between various services and products within the payments landscape. Discuss their role in enabling flexibility, scalability, and innovation in delivering customer-focused solutions.