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Sr. Manager, Product and Portfolio Operations - job 19 of 21

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The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Senior Manager, Portfolio Operations will partner closely with product teams to manage change management and program management across VAS priorities. The successful candidate will have over a decade of experience leading change and projects across product management, delivery, and operations functions in a consulting firm or equivalent. He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals. This role sits at the intersection of several different teams, and enables connections with technology, sales, marketing, and support organizations.

Key Responsibilities:

Identify opportunities for continuous improvement in product lifecycle practices and operations, fostering a culture of innovation and collaboration
Lead strategic and operational projects related to product lifecycle transformation that drive commercial outcomes
Program Management of VAS wide initiatives, when required
Develop and implement the Portfolio Operations transformation strategy and roadmap
Drive change management and adoption efforts for transforming product lifecycle practices and operations, ensuring these initiatives are effectively communicated and embraced across the organization
Lead the development of competency framework and corresponding training and accreditation pathways for the product management teams
Facilitate communication and collaboration across all business units, regions and cross-functional stakeholders, providing expert guidance on change management and adoption strategies to ensure successful sponsorship and leadership of transformation initiatives
Partner on the design and delivery of PLM training programs, integrating the needs of different business units, regions, and career stages
Co-define robust onboarding and certification programs for new product managers
Facilitate mentorship programs, knowledge-sharing sessions, workshops, and PLM community events to support ongoing learning and development
Partner with the People team to develop career frameworks and growth paths for product managers
Develop and implement comprehensive communication plans to effectively convey transformation goals, progress, and outcomes to all relevant stakeholders
Establish and monitor metrics to measure the success and impact of change management initiatives, making data-driven adjustments as needed
Support leadership reporting on transformation effectiveness and improvement initiatives.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Manager, Product and Portfolio Operations, Visa

Are you ready to take a significant step in your career? Join Visa as a Senior Manager, Product and Portfolio Operations in San Francisco, where you'll be at the heart of creating value for our clients. In this engaging role, you’ll partner with various product teams, expertly guiding them through change management and program management to enhance our value-added services. We're on a mission to deliver best-in-class products and services to people around the globe, and we need someone like you who has over a decade of experience in leading projects within product management or consulting environments. By leveraging your consensus-building skills, you’ll help connect disparate teams—including technology, sales, marketing, and support—ensuring seamless collaboration and communication. Your keen eye for identifying opportunities for operational improvement will foster a culture of innovation across the organization. You’ll lead strategic projects that drive our transformation strategy, implement effective communication plans, and support the development of training and accreditation pathways for our product management teams. This hybrid position offers the flexibility of working part-time in the office, ensuring that you can thrive in both your professional and personal life. If you’re passionate about shaping the future of payments and ready to take on this exciting challenge, we’d love to see your application!

Frequently Asked Questions (FAQs) for Sr. Manager, Product and Portfolio Operations Role at Visa

What are the key responsibilities of a Senior Manager, Product and Portfolio Operations at Visa?

As a Senior Manager, Product and Portfolio Operations at Visa, your key responsibilities include identifying opportunities for continuous improvement, leading strategic and operational projects, managing program initiatives across the organization, and developing a transformation strategy for product lifecycle management. You will also focus on change management, ensuring effective communication and adoption of new practices by various teams.