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Sr. Director - job 8 of 20

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 
Your mission is to provide hands-on leadership to multiple development teams, building a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence.

Visa is transforming our Issuing Solutions technology platform by creating the building blocks of a fully featured set of issuing capabilities targeting our banking, fintech and integration partners to enable the next wave of innovation in payments. We need of a strong technology leader, who is an expert in agile delivery, building purpose driven teams, and has a background in complex integration projects. Prior experience in payments, or a background in building high volume transaction and data processing systems is preferred.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will also play a pivotal role in growing our issuing solutions footprint, seeking new paths to revenue by building modular, open solutions that will scale with our business.

Essential Functions

  • Responsible for the overall development life cycle with significant bottom-line impact.
  • Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support and other Product Development teams in developing complete solutions.
  • Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
  • Partner with product owners in developing a strategy and roadmap that align with business goals.
  • Manage technical debt and costs within your product and organization budgets.
  • Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
  • Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services.
  • Be responsible for the incident management, change, and problem management.
  • Hire, retain and grow high-performing and diverse global engineering teams.
  • Invest in the career development of your employees with a strong focus on mentorship and training.
  • Lead with a strong client focus mindset across organizations.
  • Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
  • Recruit and manage an engineering team dedicated to the implementation of technology strategy in Issuing Solutions.
  • Collaborate closely with the global product office and the NA Regional team, help to define strategy and communicate a clear vision for the team.
  • Make a positive impact on Visa's Issuing Platforms, foster innovation and explore new technologies such as Gen AI.
  • Spearhead the design and development of APIs to foster value generating integrations with our Value Added Services across our issuing clients.
  • Progress our modernization roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Director, Visa

Are you ready to lead the charge in payments technology? Visa's Austin office is looking for a Sr. Director who has a passion for innovation and a wealth of experience in delivering complex services and products. In this role, you'll leverage your leadership skills to guide diverse technical teams to success, collaborating with product and program teams to deliver not just functional features but an entire ecosystem of excellence. Your focus will be on fostering a culture of collaboration and innovation while navigating the fast-paced payments landscape. You'll build and mentor a world-class team of engineers, driving efforts in agile delivery and complex integration projects. As a pivotal contributor to Visa's Issuing Solutions technology platform transformation, you'll play a key role in developing modular solutions tailored for our banking and fintech partners. We're seeking someone with a strong background in high-volume transaction systems and a knack for balancing business needs with operational excellence, all while adhering to regulatory security guidelines. If you're excited to spearhead industry best practices and make a significant impact on our organization, we encourage you to bring your expertise to Visa and help us redefine the future of payments.

Frequently Asked Questions (FAQs) for Sr. Director Role at Visa
What are the key responsibilities of the Sr. Director position at Visa in Austin?

The Sr. Director at Visa in Austin holds significant responsibilities including managing the overall development life cycle with a direct impact on the bottom line, delivering complex products, and collaborating with cross-functional teams. You'll be essential in building a culture of engineering excellence and will partner with product owners to develop roadmaps that align with business goals.

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What qualifications are preferred for the Sr. Director role at Visa?

For the Sr. Director position at Visa, candidates should have a robust background in payments or high-volume transaction systems. Experience in agile delivery, leading diverse technical teams, and expertise in complex integration projects are all preferred. This role also values strong leadership and the ability to foster a culture of innovation.

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How does the Sr. Director position contribute to Visa's Issuing Solutions?

The Sr. Director role at Visa is critical in transforming the Issuing Solutions technology platform by overseeing the design and development of new APIs and modular solutions. You’ll play a crucial part in growing visa’s footprint in payments, enabling new revenue paths while enhancing integrations with partners to foster innovation.

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What skills are essential for the Sr. Director at Visa to succeed?

Essential skills for the Sr. Director at Visa include strong leadership capabilities, expertise in agile methodologies, and a deep understanding of technical interdependencies in product development. Additionally, the ability to balance business demands with operational excellence and adherence to security and regulatory requirements is crucial.

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What does the team culture look like for the Sr. Director role at Visa?

The culture for the Sr. Director at Visa emphasizes collaboration, innovation, and engineering excellence. This role focuses on building a diverse team and investing in employee development, with a strong commitment to mentorship and training, fostering a supportive and growth-oriented environment.

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Common Interview Questions for Sr. Director
How would you describe your leadership style as a Sr. Director?

As a Sr. Director, I prioritize a collaborative approach, valuing the input of diverse teams while maintaining clear vision and direction. I believe in empowering my team through mentorship and open communication to foster both individual and collective growth.

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Can you discuss your experience with agile delivery in previous roles?

In my previous roles, I led multiple agile teams through transformations, ensuring that we deliver products efficiently and effectively. I implemented best practices like sprint planning and retrospectives to continuously improve our workflow and align closely with business objectives.

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What strategies would you employ to build a culture of engineering excellence?

To cultivate a culture of engineering excellence, I would focus on continual learning through training programs and workshops, establish clear quality metrics, and promote practices like code reviews and automated testing to ensure high standards across the board.

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How do you prioritize conflicting projects and ensure team alignment at Visa?

I prioritize by evaluating business impact, resource availability, and team capacity. I facilitate open discussions with stakeholders to align on priorities and ensure the team is focused on delivering strategic objectives while managing expectations effectively.

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Can you provide an example of managing a complex integration project?

Certainly! In my last role, I managed a complex integration project that involved multiple legacy systems. By breaking the project into manageable phases and implementing weekly check-ins, we were able to address challenges promptly and achieve a successful integration ahead of schedule.

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What approach do you take to stay updated on industry trends and innovations?

I proactively engage with industry publications, attend conferences, and participate in professional networks to stay informed about trends and innovations. I also encourage my team to bring fresh ideas to our discussions, fostering an environment that values continuous improvement.

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How would you address technical debt within your teams?

Addressing technical debt requires a systematic approach. I prioritize identifying critical areas of debt and work with the team to create a plan that allocates resources toward debt reduction while ensuring ongoing project delivery isn't compromised.

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What role does client focus play in your leadership approach?

Client focus is at the heart of my leadership approach. I ensure that my teams understand our clients' needs and challenges by facilitating regular input sessions and reviews, aligning our projects with client expectations and long-term goals.

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How do you ensure successful collaboration across geographically diverse teams?

Successful collaboration across diverse teams hinges on clear communication and the use of collaborative tools. I establish regular check-ins and ensure everyone has access to relevant documentation and shared platforms to keep projects aligned, regardless of location.

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In your opinion, what qualities are essential for a successful Sr. Director?

A successful Sr. Director must possess strong strategic vision, excellent interpersonal skills, and the ability to adapt to a rapidly changing environment. They should also exhibit conflict resolution skills, resilience, and a relentless drive for engineering excellence.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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