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Sr. Manager, Account Executive

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Think you know us?

We don’t deal in money, numbers or figures. We build the ground-breaking technologies and bold solutions that keep our world ticking over, connecting us all, every single day.

It’s our people that keep things running smoothly at Visa. That’s why we invest in each and every one of our staff individually. We want them to grow with us, stick with us and help us reach even dizzier, and more extraordinary new heights.

We’re targeting dynamic thinkers who can get going quickly with our latest exciting job opportunities.

What’s it all about?

  • Our mission is to develop Merchant Partnerships across multiple industry verticals and grow existing portfolios. The team is engaged across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners and clients.
  • The role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives.
  • This role will collaborate with teams from functions across Visa such as solutions, consulting & analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives.

The nitty gritty

So what do we expect of you, day to day?

  • The Merchant Sales and Acquiring team in GCC manages merchant accounts in the region. The role of the team is to build and grow existing products and solutions with merchants, and develop and grow new ones as per the merchant requirements.
  • This role will mainly focus on clients in the travel and entertainment sector
  • You will be expected to both manage existing relationships, and win new ones. This can be in the form of growing existing business (through product and relationship management) and winning new business (by responding to RFPs)
  • Cobrands form an important product for merchants. A major part of the role would be to grow existing cobrands, and develop new cobrands
  • The role requires you to be an owner of the product and work with functional areas to develop an all encompassing strategy for the growth of the merchant
  • As the owner of the merchant relationship, you will also be responsible for making inroads into other businesses of the merchant and to maintain relationships and engage across multiple levels
  • You will be expected to understand the merchant vision and strategy and align and pitch Visa products (where relevant) for mutual growth of the merchant and Visa
  • Serve as internal and external thought leader responsible for communicating Visa's merchant partnership vision, strategy and perspective within a rapidly evolving industry

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• Relevant Bachelor´s degree, MBA preferred
• Business expertise in payments, airline and hotel verticals.
• Proven experience in client management
• Extensive experience in payment products (i.e. credit cards, pre-paid, etc). Proven ability managing a pipeline, negotiating business agreements, and driving commercial results.
• Fluent in program management best practices along with implications for issuers, networks and merchants. Co-brand issuing experience, Cards/Co-brand portfolio P&L expertise, with analytics orientation, preferably across a variety of markets and relevant industries such as airline and hotels.
• Proven track record of successful sales and relationship management with proven ability to interact at the ‘C’ level executives within client organizations
• Proven ability negotiating business agreements and ability to develop new business partnerships with merchants
• Demonstrated experience building and leveraging strong relationships within internal organization and client organizations at multiple levels.
• Ability to work independently and in collaboration with high level of success/achievement.
• Excellent written and oral communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Sr. Manager, Account Executive, Visa

As a Senior Manager, Account Executive at Visa in the vibrant city of Dubai, United Arab Emirates, you'll become a pivotal player in a global leader in payments and technology. Visa isn't just about transactions; it's about connecting people and businesses through innovative solutions that empower economies and enhance the way we pay and get paid. Your role will focus on building and expanding Merchant Partnerships across various industry verticals, especially in the travel and entertainment sector. You will lead strategic initiatives to grow existing portfolios while simultaneously forging new relationships, all while collaborating with dynamic cross-functional teams. Imagine driving the commercialization of Visa's cutting-edge products and working closely with top executives to understand their vision. Your day-to-day will involve managing existing merchant relationships, crafting enticing cobrands, and thoroughly understanding merchants' needs to tailor Visa's offerings for mutual growth. With a mix of creativity and strategic leadership, you will not only meet but exceed business objectives. At Visa, we believe in investing in our people, nurturing their growth, and empowering them to reach new heights. If you're ready to make a significant impact within a purpose-driven company that uplifts everyone everywhere, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Sr. Manager, Account Executive Role at Visa
What are the main responsibilities of a Senior Manager, Account Executive at Visa?

A Senior Manager, Account Executive at Visa focuses on developing Merchant Partnerships, managing existing client accounts, and acquiring new business, particularly in the travel and entertainment sectors. The role involves strategy development, driving the expansion of Visa products, and collaborating with various teams within Visa to ensure clients receive tailored solutions that meet their business objectives.

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What qualifications are necessary for a Senior Manager, Account Executive role at Visa?

Candidates for the Senior Manager, Account Executive position at Visa should ideally have a relevant Bachelor’s degree, with an MBA preferred. They need business expertise in payments, especially in the airline and hotel verticals, along with proven client management experience, a track record in payment products, and the ability to negotiate business agreements effectively.

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How does Visa's culture support its Senior Manager, Account Executive team?

Visa fosters a culture of growth and innovation, encouraging its Senior Managers, Account Executives to think creatively and collaborate effectively. The company invests in its employees by providing opportunities for professional advancement and supporting them in building meaningful relationships within internal teams and client organizations.

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What skills are most important for a Senior Manager, Account Executive at Visa?

Key skills for a Senior Manager, Account Executive at Visa include strong analytical abilities, excellent communication skills, and a solid understanding of program management best practices. Additionally, the ability to build relationships with C-level executives and manage a diverse set of business partnerships is crucial for success in this role.

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What is the expected working environment for a Senior Manager, Account Executive at Visa?

The Senior Manager, Account Executive role at Visa is a hybrid position, blending remote work with in-office days, which will be confirmed by the hiring manager. This flexible working arrangement allows for an optimal balance of productivity and collaboration with team members and clients.

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Common Interview Questions for Sr. Manager, Account Executive
Can you describe your experience in managing merchant relationships?

When answering this question, share specific examples of how you've previously managed client relationships, highlighting your approach to building trust and ensuring satisfaction. Discuss your methods for addressing any challenges that arose and how you facilitated growth through effective communication and strategic planning.

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How do you approach developing new business partnerships?

To effectively answer this question, illustrate your strategic approach to identifying potential partners. Discuss your research methods, initial outreach strategies, and the importance of understanding mutual business objectives to create successful partnerships.

Join Rise to see the full answer
What strategies have you used to drive revenue growth in previous roles?

Share actionable strategies you've utilized to increase revenue, like expanding product offerings or upselling existing clients. Include metrics wherever possible to demonstrate the impact of your strategies, and emphasize the importance of understanding client needs and market trends.

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How do you handle objections from clients?

Discuss your methods for addressing client objections, including active listening techniques and data-driven responses. Illustrate how resolving objections has led to stronger client relationships and further business opportunities.

Join Rise to see the full answer
What experience do you have in the travel and entertainment sector?

Provide examples of your past work within the travel and entertainment sector, emphasizing relevant skills and outcomes related to product development, merchant engagement, and industry knowledge, demonstrating how this experience applies to Visa's goals.

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How do you keep yourself informed about trends in payments technology?

Share your strategies for staying updated, such as attending industry conferences, reading relevant publications, or participating in professional networks. Discuss how this ongoing education informs your strategies and decision-making in your role.

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Describe a successful cobranded product you developed.

In your answer, walk the interviewer through the process of creating a cobranded product, detailing the market research you conducted, the partnerships you formed, and the outcomes of the product's launch. Highlight your ability to align merchant needs with Visa’s offerings.

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How do you prioritize competing projects or tasks?

Explain your organizational strategies, such as using project management tools or techniques to evaluate priorities based on urgency and impact. Share examples where your prioritization enabled successful project outcomes.

Join Rise to see the full answer
What role does data play in your sales strategy?

Discuss how you leverage data analytics to inform your sales strategies, including tracking client performance metrics, analyzing market trends, and adjusting your approaches based on empirical evidence. Highlight any specific tools you’ve used.

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How do you foster teamwork and collaboration among cross-functional teams?

Share your strategies for building a collaborative environment, such as regular check-ins, openly discussing objectives, and leveraging the unique strengths of each team member. Provide examples of successful projects that were achieved through effective teamwork.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 20, 2025

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