Sr Manager - job 6 of 20

As a Sr. Manager at Visa USA Inc., you will be responsible for growing critical managed services and leading specialized teams in executing large migrations for commercial card clients. Your duties will include achieving revenue targets, developing and tailoring service offerings, collaborating with partners, and managing the P&L.

To qualify for the Sr. Manager position at Visa USA Inc., candidates typically need a strong background in business management, project leadership, and the ability to develop and implement strategic initiatives. Experience in managed services and client-facing roles is essential, along with excellent communication and analytical skills.

The work environment for a Sr. Manager at Visa USA Inc. is collaborative and dynamic. Based in New York, you will work closely with specialized teams and clients, with opportunities for partial telecommuting. Expect a fast-paced atmosphere that values innovation and strategic thinking.

Visa USA Inc. is committed to the professional development of its Sr. Managers through various training programs, mentorship opportunities, and access to industry conferences. The company encourages the continuous growth of its employees to adapt to industry changes and enhance their skill sets.

For the Sr. Manager position at Visa USA Inc., domestic travel is required up to 20% of the time. This travel may involve meeting clients and partners or attending important company events across North America.

In leading a team for migrations at Visa USA Inc., it's essential to set clear goals, maintain consistent communication, and ensure every team member understands their role. I would use project management tools to track progress and address any challenges proactively.

In previous roles, tailoring solutions involved actively listening to clients, conducting thorough needs assessments, and leveraging our existing capabilities to develop bespoke offerings that aligned with their business strategies.

To handle multiple projects, I prioritize based on deadlines, client impact, and project complexity. I find that creating a detailed timeline and utilizing collaboration tools helps keep everything on track, ensuring timely communication with all stakeholders.

Success metrics for managed services at Visa USA Inc. might include client satisfaction scores, revenue growth, the efficiency of service delivery, and the percentage of project milestones achieved on time. Regular reviews of these metrics help refine strategies.

When conflicts arise within the team, I advocate for open communication and encourage team members to express their views. I facilitate discussions to find common ground and work collaboratively towards a viable solution that respects everyone's perspective.

I have extensive experience leading sales initiatives, developing sales collateral, and creating compelling value propositions. My approach focuses on understanding market trends and client needs to drive business growth effectively.

Developing a P&L involves analyzing current revenue streams, forecasting potential income from new services, and carefully monitoring expenditures. Business finalizations and regular audits with finance teams ensure alignment with our strategic goals.

When pricing new services, I analyze market data, client feedback, and competitor pricing. I also consider the unique value our services offer and ensure that the pricing aligns with client expectations while supporting our business objectives.

I stay updated on industry trends through continuous learning, attending conferences, subscribing to relevant publications, and engaging in professional networks. This knowledge enables me to anticipate changes and innovate our service offerings accordingly.

I'm excited about the opportunity to work at Visa USA Inc. because of its industry-leading reputation and commitment to innovation. I am eager to contribute my expertise to help clients improve their business processes and make a meaningful impact in the payment services sector.