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Sr. Manager - Observability Engineering - job 10 of 20

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Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

The Work itself:

Design, develop and implement observability solution that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design artifacts and develop best-in-class observability solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability solutions that fit their business need.
Leverage innovative technologies to build the next generation of tracing and cloud observability solution
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Works with key stakeholders to gather and refine requirements for tracing and cloud observability solution
Develops and designs advanced cloud observability and tracing solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.
Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.
Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Sr. Manager - Observability Engineering, Visa

At Visa, we’re not just about payment processing; we’re about crafting the future of commerce. As a Senior Manager of Observability Engineering in our vibrant Austin office, you'll be at the forefront of this mission, tackling complex distributed systems and massive scale problems that make a real difference. Imagine collaborating with a diverse team of innovative thinkers, all dedicated to designing and building robust observability solutions that push the envelope of what’s possible. You’ll lead efforts to create critical observability components of our operational systems, ensuring they meet the high standards of scalability, security, and reusability that Visa is known for. Your role will involve working closely with stakeholders from various functions, including product development, infrastructure, and operations, to craft solutions that serve a global audience. With a focus on emerging technologies and a commitment to quality, you’ll guide a talented group of engineers on a journey to deliver groundbreaking features that enhance our payment technology. If you're curious, energetic, and ready to embrace challenges on a global scale, this is the perfect opportunity for you to make an impact at Visa while continuously learning and growing in your career.

Frequently Asked Questions (FAQs) for Sr. Manager - Observability Engineering Role at Visa

What are the primary responsibilities of the Sr. Manager - Observability Engineering at Visa?

The Sr. Manager - Observability Engineering at Visa is responsible for designing, developing, and implementing observability solutions that are central to Visa's operational systems. This role involves collaborating with multiple functions to create high-quality and reliable observability solutions that meet various business needs. You will also lead a team of engineers, ensuring that the solutions are scalable, secure, and adhere to Visa's internal standards.