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Sr. Product Manager, Identity Graph - job 16 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you ready to take your career to the next level as a Sr. Product Manager, Identity Graph at Visa in Ashburn? In this vital role, you'll dive into the exciting world of identity, authorization, and fraud data, working with comprehensive datasets that can be analyzed using cutting-edge Machine Learning and Artificial Intelligence. You'll manage a core platform focused on innovation that integrates Identity Graph with Unified Directory, a mission-critical element ensuring seamless customer experiences across the Visa ecosystem. Your responsibilities will include defining a compelling roadmap for integration, collaborating with data governance and engineering teams, as well as engaging with various stakeholders to prioritize features that drive our product vision forward. This position not only requires a hands-on approach but also excellent interpersonal skills to communicate effectively with both internal and external audiences. You'll enjoy the challenge of working in a fast-paced environment where your innovative problem-solving skills will shine as you create a holistic view of identity and enhance our capability in fraud detection. This role is crucial for ensuring Visa maintains its leading position as the premier digital payment method, impacting all Visa cardholders and clients globally. Your expertise in digital payments and product scaling will be essential, and we’re looking for a self-motivated individual who can work independently, translate high-level directives into actionable plans, and own their project outcomes in a collaborative, supportive team. We can’t wait for you to join us and make significant contributions to our Identity Solutions team!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager, Identity Graph at Visa, you will lead the collaboration between the Identity Graph and Unified Directory, developing a roadmap for integration. You'll articulate a long-term vision for identity solutions and prioritize features by working with diverse stakeholders, ensuring compliance with legal and privacy requirements. You'll also manage technology development and partner with data science teams, exploring innovative technologies to enhance product capabilities.

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What qualifications are needed for the Sr. Product Manager, Identity Graph position at Visa?

To excel as a Sr. Product Manager, Identity Graph at Visa, candidates should have extensive experience in digital payments and product management. Technical proficiency in architecting platforms and knowledge in identity solutions is crucial. Strong communication skills, an ability to work collaboratively, and proven leadership in fast-paced environments are essential for success in this role.

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How does the Sr. Product Manager role contribute to Visa's goals?

The Sr. Product Manager for Identity Graph plays a pivotal role in enhancing Visa's position as a leader in digital payments. By managing the integration of core platforms and driving the development of identity-enabled fraud detection tools, this position directly influences the security and efficiency of Visa services, benefiting both merchants and customers in the payment ecosystem.

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What skills are essential for a successful Sr. Product Manager, Identity Graph at Visa?

Successful candidates for the Sr. Product Manager, Identity Graph at Visa will possess a blend of technical and interpersonal skills. This includes expertise in product strategy, innovation in identity solutions, analytical thinking for data governance, and exceptional communication abilities to engage stakeholders. A strong background in managing projects and leading teams in a dynamic environment is also essential.

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What does a typical work environment look like for the Sr. Product Manager, Identity Graph at Visa?

As a hybrid role, the work environment for the Sr. Product Manager, Identity Graph at Visa combines in-office collaboration with remote flexibility. You will regularly engage with cross-functional teams and senior leadership, making it vibrant and fast-paced. The role requires adaptability and the ability to thrive under ambiguity while delivering impactful results.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience in managing technology integration projects?

When answering this question, focus on specific examples of technology integration projects you've managed, highlighting your role, the stakeholders involved, and the outcomes. Emphasize your ability to coordinate with engineering and external partners while ensuring project milestones are met.

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How do you prioritize features when developing a product roadmap?

Discuss your methodology for prioritization, including stakeholder engagement and market research. Explain how you balance short-term needs with long-term strategies, and mention any frameworks you utilize, such as the MoSCoW method or value versus effort matrix.

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What strategies do you employ to maintain strong communication with diverse teams?

Highlight your approach to fostering effective communication, including regular check-ins, clear documentation, and utilizing project management tools. Discuss the importance of adapting your communication style based on the audience, whether technical or non-technical, to ensure everyone remains aligned.

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How do you handle conflicts with stakeholders during a project?

Describe your conflict resolution skills, focusing on your ability to listen actively, facilitate discussions, and find common ground. Provide examples of past experiences where you've successfully navigated disagreements and kept projects on track.

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What emerging technologies in identity management are you currently excited about?

Share your insights into recent advancements in identity management, such as AI-driven identity verification or decentralized identity solutions. Explain how these technologies can impact Visa's offerings and enhance security, making sure to relate them back to your experience.

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How do you gather and incorporate user feedback into product development?

Discuss your strategies for collecting user feedback through surveys, interviews, or user testing. Emphasize how you analyze this feedback to inform product decisions, adjust features, and improve user experience, demonstrating your commitment to customer-centric development.

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In terms of regulatory compliance, how do you ensure your product meets legal standards?

Detail your understanding of regulatory requirements that affect identity solutions. Explain how you work with legal and privacy teams to ensure compliance during the product lifecycle, sharing any specific processes you've implemented in previous roles.

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What are the key metrics you track to determine the success of a product?

Elaborate on the metrics you believe are important for tracking product success, such as user adoption rates, customer satisfaction scores, or return on investment. Describe how you've used these metrics to make data-driven decisions and adjustments in previous roles.

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Can you give an example of a challenging product decision you've made?

Share a specific instance where you faced a challenging decision, including the context, the options you considered, and the final decision you made. Highlight your reasoning process and the eventual outcome, focusing on what you learned from the experience.

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What is your approach to collaborating with data science teams?

Discuss your strategies for effective collaboration with data science teams, such as establishing clear project goals and communication channels. Mention any successful projects where you've worked with data scientists to develop algorithms or models that drove product enhancements.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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