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Sr. Product Manager, Identity Graph - job 14 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

As a Senior Product Manager for Identity Graph at Visa in Ashburn, you will be at the forefront of revolutionizing digital payments and identity solutions. Your role involves managing Visa’s core platform focused on innovation in identity management, ensuring a seamless and secure experience for our clients and cardholders. You’ll work with a comprehensive array of datasets powered by cutting-edge Machine Learning and AI, bringing together internal Visa data with relevant external sources to create a holistic view of customer interactions within our ecosystem. It’s an exciting opportunity to lead the integration of Identity Graph with Unified Directory, which is vital for enhancing authorization rates for our merchants. In your daily activities, you will be tasked with defining a compelling roadmap for this integration, engaging with stakeholders across various geographic regions, and coordinating technology development with internal engineering teams and external partners. You will also have the chance to explore emerging technologies to enhance graph algorithms and work closely with data science teams to build assurance levels and identity resolution algorithms. With your strategic vision and leadership, you’ll play a crucial role in positioning Visa as the leading digital payment choice across all platforms. Join us for an engaging journey where you can truly make an impact while collaborating with diverse teams and fostering a sense of purpose in innovative product management!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of a Senior Product Manager, Identity Graph at Visa?

As a Senior Product Manager for Identity Graph at Visa, your primary responsibilities include managing the integration of Identity Graph with Unified Directory, leading strategy and product management efforts, and articulating your vision to various stakeholders. You will also be doing hands-on work with data governance and legal teams to ensure compliance with new data sources, coordinating technology development with internal engineering teams, and evaluating new technologies that can enhance product capabilities. This ensures that the Identity Graph serves to improve authorization rates for Visa's merchants and provides a secure, seamless customer experience.

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What qualifications are needed for the Senior Product Manager, Identity Graph position at Visa?

To be successful as a Senior Product Manager, Identity Graph at Visa, candidates should possess extensive experience in digital payments and product scaling. A strong background in technology management, data governance, and cross-functional teamwork is essential. Ideal candidates will demonstrate exceptional leadership and interpersonal skills, have a technical proficiency in architecting platforms, and be innovative problem solvers who can thrive with minimal guidance in a fast-paced environment. Familiarity with AI, machine learning, and data integration is also crucial.

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What does the hybrid work model look like for the Senior Product Manager, Identity Graph role at Visa?

The Senior Product Manager, Identity Graph position at Visa operates in a hybrid work model. This means that while you will have the flexibility to work remotely some days, you will also be expected to spend a certain number of days in the office. The specific expectations regarding in-office days will be discussed and confirmed by your hiring manager, ensuring that you have the support and collaboration needed to effectively execute your responsibilities.

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How does the Senior Product Manager, Identity Graph role contribute to Visa's mission?

The Senior Product Manager, Identity Graph role at Visa plays a pivotal role in enhancing digital payment solutions, which directly contributes to Visa's mission of making payments secure and seamless globally. By managing the integration of Identity Graph with Unified Directory, you’re not only improving authorization rates for merchants but also ensuring a comprehensive understanding of customer interactions. This helps in combating fraud and building consumer trust, thereby positioning Visa as the industry leader in digital payments.

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What type of projects can a Senior Product Manager, Identity Graph expect to lead at Visa?

In the Senior Product Manager, Identity Graph role at Visa, you can expect to lead high-impact projects focused on integrating the Identity Graph with Unified Directory and driving continuous innovation in identity solutions. This includes articulating a long-term vision for the Identity Graph, managing product feature prioritization with various stakeholders, exploring new technologies for product enhancement, and collaborating with data governance and legal teams to ensure compliance. Each project will contribute significantly to enhancing Visa's capabilities and maintaining its competitive edge in the payment industry.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience in managing product roadmaps as a Senior Product Manager?

In your answer, focus on a specific example where you successfully developed and executed a product roadmap. Highlight how you prioritized features based on market needs, customer feedback, and business strategy. Emphasize your ability to align cross-functional teams and maintain stakeholder communication throughout the process.

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How do you handle competing priorities when managing multiple projects as a Senior Product Manager?

Discuss your approach to prioritization, such as using frameworks like RICE or MoSCoW to assess project value against resources. Provide specific examples of times when you successfully advocated for essential projects, ensuring alignment with broader organizational goals.

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What strategies do you use to ensure cross-functional collaboration in a project?

Highlight your experience in facilitating meetings, maintaining clear communication channels, and using project management tools to keep all parties updated. Share a specific success story where collaboration led to a positive outcome, demonstrating your ability to work effectively with diverse teams and stakeholders.

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How do you incorporate user feedback into your product development process?

Explain the methods you employ to gather user feedback, such as surveys, interviews, or usability testing. Discuss how you analyze this feedback and incorporate actionable insights into the product development cycle, ultimately enhancing user satisfaction and product usability.

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What role does data play in your decision-making as a Senior Product Manager?

Discuss the importance of data-driven decision-making in product management. Provide examples of how you have utilized analytics to guide feature development, customer segmentation, or performance tracking, thus highlighting your analytical approach and ability to draw conclusions from data.

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Describe a challenging situation you faced while integrating new technology into a product. How did you overcome it?

Share a specific challenge related to technology integration, focusing on your problem-solving techniques and collaboration with engineering teams. Articulate how you navigated hurdles, communicated with stakeholders, and ultimately achieved successful integration, showcasing your resilience and technical aptitude.

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How do you assess the competitive landscape for your products?

Talk about the research methods you employ, such as market analysis, competitive benchmarking, or SWOT analysis. Discuss how you interpret these insights to refine your product positioning and strategy, ensuring your offerings remain relevant and competitive.

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How do you prioritize features for development in a product?

Describe your approach to feature prioritization, emphasizing criteria such as user impact, business value, and technical feasibility. Share specific frameworks you may use, and provide an example of a time when effective prioritization led to a successful product launch.

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Can you give an example of how you managed stakeholder expectations during a product development process?

Provide a concrete example where you had to navigate differing opinions among stakeholders. Discuss how you communicated updates, set clear expectations, and fostered a collaborative environment, ultimately leading to a unified decision or outcome.

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What do you believe is the future of identity management in digital payments?

Express your perspective on emerging trends, such as AI-driven solutions or privacy-focused measures within identity management. Highlight any relevant experience that informs your viewpoint and discuss how Visa can stay ahead in this critical aspect of digital payments.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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