Sr Sales Engineer, VISA Open Banking Solutions - job 9 of 21

A Sr Sales Engineer at VISA Open Banking Solutions is responsible for leading the sales process, providing technical support during project qualification, and conducting workshops for clients. They act as a subject matter expert, delivering insights on best practices, user experiences, and the open banking landscape to help clients integrate with the Tink platform effectively.

To succeed as a Sr Sales Engineer at VISA Open Banking Solutions, candidates should possess a solid technical background, strong communication skills, and experience in fintech. Familiarity with open banking concepts and direct experience in sales engineering or a similar role will be highly advantageous.

The Sr Sales Engineer contributes to product development at VISA Open Banking Solutions by providing valuable insights sourced from customer interactions. These insights help shape the product roadmap and inform developers and product managers about user needs and preferences, leading to enhanced solutions that align with market demands.

The Sr Sales Engineer at VISA Open Banking Solutions typically collaborates with various industries, chiefly fintech companies, banks, and e-commerce platforms. They engage with digital banks, investment applications, and gaming merchants, helping these sectors understand and leverage Tink’s capabilities for their specific use cases.

The Sr Sales Engineer position at VISA Open Banking Solutions is a hybrid role, allowing employees to combine in-office work with remote tasks. The specific expectation for in-office days will be confirmed by the hiring manager, offering flexibility while promoting collaboration.

When answering this question, highlight relevant projects where you've successfully integrated open banking solutions. Discuss the technologies and methodologies used, and showcase your understanding of the challenges and how you overcame them.

It's important to emphasize your approach to simplifying technical concepts for non-technical clients during sales presentations. Detail how you tailor your presentation style based on audience needs and your experience in addressing and overcoming objections.

To assure your expertise, share specific sources like industry publications, webinars, and networking events that you utilize to stay informed. Discuss how you apply this knowledge in your previous roles to enhance client interactions.

Provide a specific example of a challenging project, detailing your role and the obstacles faced. Focus on your problem-solving approach, collaboration with team members, and the ultimate successful outcome of the project.

Discuss strategies for making complex technical concepts accessible, such as using analogies, visual aids, and tailored training sessions. Share an example of successful client education that resulted in increased adoption of a solution.

Outline your organizational skills and methods for prioritizing tasks, like using project management tools or techniques such as the Eisenhower Matrix. Providing a concrete example of effective prioritization will demonstrate your capacity to handle competing demands.

Enumerate specific technical skills such as knowledge of APIs, understanding of software architecture, and familiarity with data security practices. Explain how these skills have been relevant in your past roles and client interactions.

Detail your experience in cross-functional collaboration, focusing on communication methods, tools used, and how you ensure feedback loops are maintained between sales and product development to improve product offerings.

Share a specific scenario where you actively sought and acted upon client feedback, illustrating how this influenced project outcomes and improved client relationships.

Discuss your approach to managing client dissatisfaction, emphasizing the importance of active listening, empathy, and working collaboratively to find a resolution that meets the client's needs and restores trust.