Sr. Site Reliability Engineer - job 6 of 44

As a Sr. Site Reliability Engineer at VISA, you will lead the development and implementation of a Disaster Recovery program. Your responsibilities include identifying critical functions, defining recovery objectives, ensuring security measures are in place, and maintaining disaster recovery documentation. You will also collaborate with various teams to conduct rigorous annual testing and provide guidance on network issues and data management.

To become a Sr. Site Reliability Engineer at VISA, you should have extensive experience in disaster recovery processes, knowledge of network configurations, and expertise in cloud-hosted services. Proficiency in databases like MySQL or Oracle is essential, as is the ability to collaborate effectively with technology teams. A strong understanding of security measures and experience in documentation will also be critical.

In the role of Sr. Site Reliability Engineer at VISA, you will ensure data protection through implementing protective measures, such as backups, replication, and encryption. By applying your knowledge of storage systems, you'll define strategies to maintain data integrity and recovery capabilities, thus safeguarding VISA’s information assets during any disaster scenario.

VISA values candidates for the Sr. Site Reliability Engineer position who have a strong background in IT operations, disaster recovery, and security. Experience with network components, cloud services, and middleware platforms will be highly beneficial. Additionally, familiarity with various database technologies and a proven track record in high-stakes environments will set you apart.

The working environment for a Sr. Site Reliability Engineer at VISA is hybrid, promoting flexibility while fostering team collaboration. You’ll work alongside diverse technical units, facing challenges collectively while ensuring VISA's systems are ready for any potential disruptions. Your work will make a meaningful impact in elevating the company's resilience and recovery strategies.

When responding, highlight specific projects or programs you've led, detailing your role in developing recovery objectives and your approach to creating a robust disaster recovery plan. Discuss any methodologies you used and how you engaged cross-functional teams to refine these processes.

Discuss your systematic approach to maintaining and updating disaster recovery documentation. Include examples of documentation types you've created, the frequency of updates, and how you've ensured that stakeholders are informed and trained on the latest recovery procedures and standards.

Explain your criteria for evaluating critical functions and how you work with business units to determine appropriate RTOs and RPOs. Be clear about the decision-making process and the factors that influence your priorities, such as potential business impact and resource availability.

Share a specific example of a challenge you encountered during a DR test. Explain how you diagnosed the issue, communicated with stakeholders, and implemented a solution. Emphasize your ability to adapt under pressure and your focus on continuous improvement.

Outline your strategies for preparing your team, including regular training, simulations, and workshops. Talk about how you foster a culture of readiness and your methods for maintaining team morale while ensuring that everyone understands their roles in a DR event.

Discuss the importance of clear and effective communication during every phase of disaster recovery. Highlight how you ensure that all parties involved are kept informed, the tools you use for communication, and the procedures you implement to facilitate updates in real-time.

Provide a detailed example of a specific integration project you've worked on, focusing on the tools and technologies you utilized, the challenges you faced, and the outcome. Emphasize your coordination with different teams and how you ensured a seamless integration.

Describe the key performance indicators (KPIs) you track to assess the effectiveness of disaster recovery solutions. Discuss methods for gathering feedback post-disaster recovery events and how you leverage this data for continuous improvement.

List the specific tools, technologies, and platforms you've used in disaster recovery processes, such as cloud services, backup software, and monitoring tools. Be ready to explain your experience with each tool and their contributions to successful disaster recovery efforts.

Share the resources you rely on for staying informed about evolving best practices, such as industry publications, forums, networking events, or relevant certifications. Highlight your commitment to professional growth and how it enhances your work as a Sr. Site Reliability Engineer.