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IT Manager - Claims and Encounters (Remote)

Overview

Now hiring a IT Manager - Claims and Encounters!

Presbyterian is seeking a IT Manager - Claims and Encounters position purpose is to manage primarily one IT function. Responsible for development and management of their respective department budget. Acts as coach and mentor to direct reports; performs performance reviews

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

  • Full Time - Exempt: Yes
  • Remote work from home: This job is intended to be conducted in the state of New Mexico.
  • Work hours: Days
  • Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Preferred Qualifications:

  • Healthcare
  • Claims
  • HRP
  • Facets
  • Agile software development
  • PL/SQL
  • Java

 

Qualifications

  • High School and five to eight years combined experience in management of IT or equivalent experience.
  • Bachelor s Degree preferred with 2-3 years of experience in management of IT or equivalent experience.

Responsibilities

  • Provides team leadership and administration to include performance reviews and departmental budgets.
  • Monitors project work plan progress to ensure projected timelines, resources and budget guidelines are on schedule and within budget.
  • Provides IT communications to the appropriate governance process.
  • Creates, monitors, and provides required specifications to maintain service level agreements for production systems in order to meet IT standards and customer needs.
  • Defines project leadership accountabilities involving clinical or financial management systems

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

 

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

 

#ITA123

Maximum Offer for this position is up to

USD $63.87/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Average salary estimate

$132000 / YEARLY (est.)
min
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$132000K
$132000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Manager - Claims and Encounters (Remote), Presbyterian Healthcare Services

Are you ready to step into a pivotal role as the IT Manager - Claims and Encounters at Presbyterian? This remote position offers you the flexibility to work from the comfort of your home while making a meaningful impact in the healthcare industry. In this role, you will be responsible for managing a key IT function that supports our healthcare operations. As the IT Manager, you'll oversee development and management of the departmental budget and strive to foster a collaborative environment where your team can thrive. You will also play a critical role in ensuring that project timelines and resources are on track, while also creating and monitoring service level agreements to maintain optimal IT standards. At Presbyterian, we celebrate the diverse strengths of our team and community, valuing your unique contributions. Alongside the rewarding work, we offer a competitive benefits package, including comprehensive medical and dental coverage, retirement plans, and wellness programs. If you have a background in healthcare IT, claims processing, and are familiar with tools like Agile software development, PL/SQL, and Java, we want to hear from you! Join us in this exciting journey to improve the health of our communities, because here, it's not just what we do that counts—it's how we do it. Let’s make a difference together!

Frequently Asked Questions (FAQs) for IT Manager - Claims and Encounters (Remote) Role at Presbyterian Healthcare Services
What are the primary responsibilities of the IT Manager - Claims and Encounters at Presbyterian?

The IT Manager - Claims and Encounters at Presbyterian is primarily tasked with overseeing essential IT functions, managing departmental budgets, and ensuring that project timelines align with allocated resources. This includes monitoring progress, facilitating IT communications, and maintaining service level agreements for production systems to meet customer needs effectively.

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What qualifications are needed for the IT Manager - Claims and Encounters position at Presbyterian?

Candidates for the IT Manager - Claims and Encounters position at Presbyterian should possess a combination of educational and professional experience. A Bachelor's Degree is preferred, along with 2-3 years of IT management experience, or a suitable equivalent. The role also requires extensive knowledge in healthcare IT, claims processing, Agile software development, PL/SQL, and Java.

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What benefits can employees expect when working as an IT Manager - Claims and Encounters at Presbyterian?

As an IT Manager - Claims and Encounters at Presbyterian, employees receive a comprehensive benefits package, which includes medical, dental, vision, short- and long-term disability insurance, and group term life coverage. Additionally, the organization offers wellness programs designed to promote employee health and well-being, along with a variety of engaging work-life balance opportunities.

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Is remote work an option for the IT Manager - Claims and Encounters position at Presbyterian?

Yes! The IT Manager - Claims and Encounters position at Presbyterian is intended to be a remote role, allowing you to work from home within the state of New Mexico. This flexibility is designed to support a healthy work-life balance while enabling you to contribute meaningfully to our healthcare mission.

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What is the work culture like for the IT Manager - Claims and Encounters at Presbyterian?

The work culture at Presbyterian is centered around inclusivity, support, and community engagement. As an IT Manager - Claims and Encounters, you'll be part of a diverse and collaborative team that values innovative solutions and strives to make a difference in the health of our communities. Employee well-being and professional development are prioritized, ensuring a fulfilling work environment.

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Common Interview Questions for IT Manager - Claims and Encounters (Remote)
Can you explain your experience in managing IT functions within a healthcare environment?

When answering this question, highlight specific experiences you've had in overseeing IT operations, particularly in healthcare settings. Discuss the projects you led, the technologies you used, and how your management positively impacted efficiency and patient care.

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What strategies do you employ to manage a departmental budget effectively?

A strong response to this question will include examples of how you have previously developed and adhered to budgets. Discuss your approach to analyzing expenses, forecasting needs, and making decisions that align with both financial constraints and departmental goals.

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How do you ensure that your team meets project deadlines and stays within budget?

To address project management, talk about your experience using specific methodologies, such as Agile, to streamline processes. Emphasize your skills in monitoring progress, addressing challenges proactively, and how you facilitate communication among team members.

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What experience do you have with performance reviews and mentorship within your team?

Share your approach to conducting performance reviews, highlighting how you provide constructive feedback and support your team's growth. Discuss any mentorship or coaching practices you've successfully implemented.

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How familiar are you with tools like PL/SQL and Java, and how have you utilized them in your previous roles?

Be ready to detail your experience with PL/SQL and Java, providing examples of projects where you've successfully applied these skills to enhance IT functions or solve complex problems.

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How do you ensure compliance with service level agreements in IT?

Discuss your understanding of service level agreements (SLAs) and what strategies you implement to monitor compliance. Share examples of how you’ve addressed any performance issues and maintained high service standards.

Join Rise to see the full answer
What methodologies do you find most effective for IT project management?

Consider talking about Agile, Scrum, or other methodologies you’ve successfully applied. Highlight how these approaches helped you manage resources, timelines, and team dynamics effectively.

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How do you handle conflicts within your IT team?

Conflict resolution is key in any management role. Discuss your approach to conflict resolution, emphasizing open communication, understanding various perspectives, and working towards collaborative solutions.

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What is your approach to keeping abreast of IT trends, especially in healthcare?

Acknowledge the importance of staying informed on IT trends, especially those impacting healthcare. Discuss your methods for continuous learning, such as attending seminars, engaging with online courses, and following industry publications.

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Why do you want to work as an IT Manager - Claims and Encounters at Presbyterian?

This is a chance to express your passion for healthcare IT and your alignment with Presbyterian's mission. Share how your values resonate with their commitment to improving community health and how you envision making a positive impact in this role.

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Improving the health of New Mexicans for more than 100 years.

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Full-time, remote
DATE POSTED
April 1, 2025

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