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Sr. Systems Engineer, Virtualization - job 27 of 30

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The Sr. Systems Engineer is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team - will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures.

Essential Job Functions and Responsibilities:

Installation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packages
Windows Core administration, command line remote administration, scripting critical for large deployments and consistent configuration
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Microsoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outage
Scripting, automation, and Self-Service related experience necessary
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Need some basic understanding of SDS, SAN, and NAS storage environment
Basic support of hard component platforms, (HPE C7000 & DELL CMC chassis enclosures)
Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO. Ansible
BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release Management
Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
Candidates will possess interpersonal skills and have experience working in Medium to Large enterprise operational environments
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine, documented incidents as well as operational problems
Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization, Visa

Are you ready to take your career to the next level? Join us at our Highlands Ranch office as a Sr. Systems Engineer specializing in Virtualization! In this role, you’ll be an integral part of our team, leveraging your expertise to support and sustain critical applications. We’re looking for someone who can perform proactive maintenance activities, engage in automation, and conduct root cause analysis and remediation, all while ensuring application stability. Your responsibilities will include the installation and configuration of Windows servers from 2012 to 2019, along with ESXi, vSphere, and Hyper-V systems administration. You’ll also create automation scripts and identify innovative opportunities to enhance our operations. Additionally, your familiarity with ITIL v4 processes is essential for effective incident, change, problem, and release management. Communication is key in this position, as you’ll collaborate closely with the customer support team to relay important information about outages and resolutions. Your ability to document configurations and understand application architectures will be vital in troubleshooting various issues. If you have a proactive mindset and thrive in a dynamic environment, we’d love for you to bring your talents to our team!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization Role at Visa

What are the primary responsibilities of a Sr. Systems Engineer, Virtualization at this company?

As a Sr. Systems Engineer, Virtualization, your primary responsibilities include supporting critical applications, performing proactive maintenance, conducting root cause analysis, and ensuring the stability of server environments. You will install, configure, and troubleshoot Windows servers and other virtualization technologies like vSphere and Hyper-V, while also engaging in automation activities.