Sr. Systems Engineer, Virtualization - job 14 of 30

As a Sr. Systems Engineer focused on Virtualization, you'll be responsible for the installation, configuration, and maintenance of Windows servers, ESXi, vSphere, and Microsoft Hyper-V systems. Your role involves proactive maintenance of critical applications, automating routine tasks, and managing incident, change, and problem resolution processes in alignment with ITIL v4 standards.

To succeed in the Sr. Systems Engineer, Virtualization role, candidates should possess experience with Windows server administration, virtualization technologies like ESXi and Hyper-V, and familiarity with scripting and automation tools. Additionally, strong communication skills and a background in medium to large enterprise environments are essential, along with an understanding of ITIL processes.

In this role, you will work with a variety of tools and technologies, including ESXi, vSphere, and Microsoft Hyper-V for virtualization, as well as IT monitoring tools such as Netcool and Splunk. Experience with Microsoft System Center Configuration Manager (SCCM) for patch management and security remediation processes are also vital to your success.

The Sr. Systems Engineer, Virtualization position is a hybrid role, allowing for a mix of in-office and remote work. The specific expectation regarding days in the office will be confirmed by your hiring manager, providing flexibility while ensuring continuous team collaboration and engagement.

Communication skills are crucial for the Sr. Systems Engineer, Virtualization role. You'll be working with various teams to resolve incidents, communicate root causes, and present improvement suggestions. Effective oral and written communication will facilitate better collaboration and support throughout your projects.

In the event of a critical server outage, I initiate a root cause analysis to identify the underlying issue as swiftly as possible. I prioritize communication with affected teams and customers, providing updates and timelines for recovery. I also document the incident thoroughly to enhance future response strategies and contribute to post-mortem discussions.

Absolutely! My experience with ESXi and vSphere involves installation, configuration, and ongoing maintenance to ensure high availability and optimal performance. I regularly engage in vMotion management, capacity planning, and leveraging DRS for resource optimization to maintain seamless operations.

I approach automation by first identifying repetitive and time-consuming tasks within the infrastructure. I then use tools like PowerShell or Ansible to script these tasks to improve efficiency and reduce error margins. Automation not only ensures consistency but also frees up time for more strategic initiatives.

My experience with vulnerability assessments includes utilizing security scanning tools to identify potential threats in the server environment. I collaborate with security teams to prioritize and remediate these vulnerabilities through patch management and configuration updates while adhering to industry best practices.

I stay updated on industry trends through continuous learning, subscribing to relevant newsletters, attending conferences, and participating in professional networks. I also dedicate time to hands-on learning and experimenting with new technologies in lab environments.

In my previous roles, I've actively participated in incident management by responding to alerts and coordinating resolution efforts across teams. For change management, I follow structured processes to ensure all changes are documented, assessed for risk, and communicated effectively to stakeholders before implementation.

I manage multiple priorities by employing effective time management strategies and maintaining clear communication with my team to assess urgency. I prioritize tasks based on impact and deadlines, ensuring a proactive approach to prevent bottlenecks and maintain workflow continuity.

For troubleshooting complex issues, I follow a systematic approach by gathering relevant data, analyzing logs, and replicating the problem in a controlled environment if possible. Collaboration with colleagues for multiple perspectives and leveraging vendor support when necessary are also vital components of my strategy.

My teamwork style is collaborative and transparent. I believe in open communication and actively sharing progress and challenges with team members. I encourage feedback and knowledge sharing, ensuring that everyone is aligned and that we leverage each other's strengths for successful project outcomes.

For monitoring system performance, I utilize tools like Splunk, Netcool, and Microsoft System Center Operations Manager. These tools help me track key metrics, set alerts for anomalies, and provide insights that guide system optimization and capacity planning.