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Sr. Systems Engineer, Virtualization/Linux Engineering - job 1 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

As a Senior Systems Engineer specializing in Virtualization and Linux Engineering at Visa in Highlands Ranch, you’ll be stepping into a vital role where your passion for infrastructure will truly shine. In this dynamic position, you’ll work closely with the Operations and Infrastructure Organization, applying your skills in Infrastructure as Code and Automation to enhance the overall agility of our infrastructure. We’re looking for someone who thrives in a collaborative environment and possesses strong analytical abilities paired with excellent communication skills. Your day-to-day will involve everything from hands-on maintenance and security of systems infrastructure to resolving incident and problem tickets. You’ll utilize automation tools like Ansible and Chef, along with monitoring solutions such as Splunk and Grafana, ensuring optimal system performance. This position involves working in complex environments that require a deep understanding of Linux Operating systems, Docker, Kubernetes, and VMWare ESX. You'll also take the lead in determining root causes of any service failures, making your experience with HADOOP and various hardware technologies invaluable. Please note, this role includes weekend shift work with flexible scheduling options. Working in a hybrid model means you can enjoy a blend of remote and office work—just be prepared to be in the office about 50% of the time. Join us at Visa and make a real impact on our infrastructure support!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What are the essential responsibilities of the Sr. Systems Engineer at Visa?

As a Sr. Systems Engineer at Visa, your key responsibilities will include the maintenance, security, and availability of systems infrastructure, responding to incident and problem tickets, and partnering with cross-functional teams to ensure seamless infrastructure support. You'll also handle automation solutions for manual tasks and ensure adherence to established ITIL practices.

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What qualifications are required for the Sr. Systems Engineer role at Visa?

The ideal candidate for the Sr. Systems Engineer position at Visa should have extensive experience in Linux systems and virtualization technologies, particularly VMWare ESX. Proficiency in automation tools like Ansible and Chef, along with strong knowledge of monitoring tools like Splunk and Grafana, is essential.

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What does the shift work entail for the Sr. Systems Engineer at Visa?

The Sr. Systems Engineer position at Visa involves weekend shifts that may be scheduled either as a 4x10 or a 5x8 workweek. Your specific schedule will depend on business needs, offering some flexibility while maintaining coverage.

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How does the hybrid work model function for the Sr. Systems Engineer at Visa?

In the hybrid work model for the Sr. Systems Engineer role at Visa, employees alternate between remote and office work, typically coming into the office 2-3 set days a week. This provides a blend of workplace interaction and the flexibility of remote work.

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What technologies should a Sr. Systems Engineer at Visa be familiar with?

A Sr. Systems Engineer at Visa should have a working knowledge of various technologies including Linux Operating systems, Docker, Kubernetes, VMWare ESX, and experience with automation and monitoring tools. Familiarity with hardware technologies like Cisco/HP/Dell and IBM's VIO is also beneficial.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
Can you explain your experience with infrastructure monitoring tools for the Sr. Systems Engineer role?

In your response, highlight specific monitoring tools you’ve used, such as Splunk or Grafana, and discuss your approach to ensuring system reliability and performance through effective monitoring techniques.

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What strategies do you employ for root cause analysis in system failures?

Describe your methodology for discovering root causes, including any tools you use for logging and monitoring that assist in diagnosing issues, like VMWare ESX or other virtualization environments.

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How do you prioritize tasks when managing incident tickets?

You might say that you assess the severity and impact of tickets on business operations to prioritize effectively, while also balancing ongoing maintenance and proactive improvements to systems.

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Share an example of how you've implemented automation to improve efficiency.

Outline a specific project where you successfully used tools like Ansible or Chef to automate manual processes, detailing the results and efficiency gains that followed.

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What is your experience in working with Linux environments?

Discuss your hands-on experience managing Linux systems and how you've tackled challenges in this environment, including any specific scenarios where you enhanced system performance or security.

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How familiar are you with ITIL practices as a Sr. Systems Engineer?

Explain your understanding of ITIL principles and how you've applied them in past roles to improve IT service management and operational performance.

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How do you ensure compliance in a highly secure operation environment?

Talk about your previous experiences with security best practices, tools you've employed for compliance auditing, and your approach to training team members on security protocols.

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Describe your experience working in hybrid teams.

You may discuss the advantages of remote collaboration tools you've utilized, how you've maintained productivity and communication in remote environments, and any strategies to foster teamwork among hybrid teams.

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Can you explain your experience with containerization technologies?

Highlight your familiarity with Docker, Kubernetes, or OpenShift, and delve into specific instances where you leveraged these technologies to streamline application deployment or scaling.

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What steps do you take when a service goes down?

Outline your systematic approach to incident response, including immediate troubleshooting steps, communication protocols with stakeholders, and post-incident review processes to prevent future occurrences.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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