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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Staff Software Engineer, Visa

Visa is on the lookout for a motivated and passionate Staff Software Engineer to join our vibrant team in Austin, focusing on our Post-Purchase Solutions platform. If you are excited about shaping the future of transaction management and playing a pivotal role in helping merchants resolve disputes, then this opportunity could be just right for you. As a Staff Software Engineer, you’ll have the chance to develop and maintain high-performance software supporting our four key products while integrating advanced AI/ML technologies that provide critical insights for better decision-making. In this collaborative role, you will work closely with cross-functional teams, including product managers and data scientists, to not just build new products but also enhance our existing offerings. You'll dive into various responsibilities, from leveraging predictive scoring systems to design solutions that proactively prevent disputes and assist merchants in defending against chargebacks. Following an Agile methodology, you will participate in two-week sprints with our globally distributed team, ensuring alignment with Visa’s high standards of code quality and performance. This hybrid position provides flexibility, allowing you to alternate between remote and in-office work, with a general guideline to collaborate in person two to three days a week. If you are looking to take your career to the next level in a dynamic and supportive environment, Visa could be your next great adventure!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the primary responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you will be involved in platform development for the Post-Purchase Solutions team, focusing on building scalable, high-performance software for key products. You'll develop innovative solutions to mitigate disputes and enhance transaction management systems. Additionally, your role will include integrating AI/ML technologies to assist merchants and participating in Agile methodologies to ensure timely project delivery.