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Staff Software Engineer- DevOps and Machine Learning - job 4 of 21

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

  • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
  • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
  • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
  • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
  • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
  • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

  • Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.
  • Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.
  • Establish comprehensive monitoring systems for AI models, including performance degradation, data drift, and bias detection.
  • Establish a robust model lifecycle management framework, including version control, retraining schedules, and model retirement strategies.
  • Develop and implement automated workflows to streamline routine AI operations tasks, such as data pre-processing, model training, and performance evaluation.
  • Provide hands-on support and guidance to developers during the AI/ML model integration and deployment process on their workstations or CICD pipelines.
  • Architect, maintain, and streamline Continuous Delivery solutions for end-to-end CI/CD pipeline setup of one-click build deployments.
  • Automate testing and deploying releases to multiple environments.
  • Ensure continuous availability of applications, related integrations, and various tools supporting SCM & Release Management in all pre-production environments.
  • Maintain source control branches and perform integrations with merge conflicts.
  • Create Gen AI solutions to maintain documentation of the build/release process.
  • Investigate tools and processes to improve the reliability, stability, and efficiency of our services.
  • Lead the development and implementation of dashboard solutions/metrics for the group.
  • Conduct RRR (Release Readiness Review) and look for automation opportunities in the checklist.
  • Maintain Release and change compliance.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer- DevOps and Machine Learning, Visa

Are you ready to take your career to the next level? At Visa, we're not just building software; we're shaping the future of commerce. As a Staff Software Engineer specializing in DevOps and Machine Learning, you’ll dive into exciting challenges that involve building robust systems that can handle vast amounts of secure transactions across the globe. Your expertise will play a vital role in supporting our mission, as you will collaborate with a talented multi-functional team to develop and refine software products that make a difference in millions of lives. You’ll work on innovative solutions that touch nearly 40% of the world's population and help drive continual improvements in technology for our various services. Here, you won't just code; you will help create the next generation of payment services, enhancing experiences for merchants and consumers alike. We value a growth mindset; so, even if you haven't directly worked with payments technology before, your curiosity and passion for technology will go a long way in fostering a collaborative and energetic work environment. Enjoy the flexibility of a hybrid work model, where you can balance your professional and personal life while still contributing meaningfully to critical projects. If you're looking to embrace complex challenges and make your mark in the world of payments, we can’t wait to see what you bring to Visa's innovative team as our next Staff Software Engineer.

Frequently Asked Questions (FAQs) for Staff Software Engineer- DevOps and Machine Learning Role at Visa
What are the responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you will design and develop software systems that influence global payments. You'll collaborate with various teams to create best-in-class solutions while actively contributing to product quality and enhancing user experiences. Moreover, you'll establish monitoring systems for AI models and develop automated workflows to streamline processes, ensuring your work has a significant impact on scalability and security.

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What qualifications do I need to apply for the Staff Software Engineer role at Visa?

To thrive as a Staff Software Engineer at Visa, a strong foundation in programming languages like Java, C++, or C# is essential. Additionally, familiarity with modern tools such as Docker, Kubernetes, and agile methodologies will set you apart. Most importantly, a growth mindset and a passion for embracing technology are key traits Visa looks for in potential candidates.

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What type of projects will I work on as a Staff Software Engineer at Visa?

In the role of Staff Software Engineer at Visa, you will be involved in diverse projects ranging from developing scalable transaction platforms and real-time payment services to enhancing B2B solutions and creating innovative fraud detection systems. Your work will directly influence the way millions of people engage with commerce and financial transactions across the globe.

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How important is collaboration in the Staff Software Engineer role at Visa?

Collaboration is crucial for a Staff Software Engineer at Visa. You'll work alongside product managers, testers, and DevOps teams to ensure that the software you develop is of the highest quality and meets user needs. This interactive environment fosters creativity and innovation, helping you to achieve exceptional results and make meaningful contributions to our global mission.

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Is remote work allowed for the Staff Software Engineer position at Visa?

Yes, Visa offers a hybrid working model for Staff Software Engineers, allowing you to work remotely while also spending time in the office. Employees are generally expected to work in the office 2-3 days each week, providing the flexibility to balance personal and professional commitments while staying connected with your team.

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Common Interview Questions for Staff Software Engineer- DevOps and Machine Learning
Can you explain what CI/CD means in the context of your work?

CI/CD stands for Continuous Integration and Continuous Deployment. As a Staff Software Engineer, you’ll leverage CI/CD pipelines to automate testing and deployment, ensuring that code changes are reliably delivered and integrated into production environments without any disruptions. Highlighting your experience with these practices shows your understanding of modern software development workflows.

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What strategies do you apply to ensure software security when developing applications?

In my experience, ensuring software security involves incorporating security measures at every stage of the development process. This includes regularly updating dependencies, performing code reviews, using static analysis tools, and following secure coding practices. Discussing your strategies will reflect your commitment to building secure applications, which is vital for a role at Visa.

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How do you approach debugging code as a Staff Software Engineer?

I approach debugging systematically by first understanding the code’s expected behavior and then identifying discrepancies between the expected and actual outcomes. Tools like debugging frameworks help analyze issues, while also engaging in pair programming can provide fresh perspectives. Sharing your process during the interview will demonstrate your analytical skills.

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What experience do you have in developing AI/ML models?

I have experience in building, deploying, and monitoring AI/ML models throughout their lifecycle. This includes developing models, implementing automated workflows for data validation and preprocessing, and establishing monitoring systems to track model performance. Mentioning specific projects will showcase your expertise in this critical area for Visa.

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How do you prioritize tasks and manage your workload during a project?

I prioritize tasks by evaluating their impact and urgency in relation to project goals. Additionally, I utilize project management tools and agile methodologies to track progress and stay organized. Effective communication with team members is also essential to ensure alignment and adapt to any changes in priorities during the project lifecycle.

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Can you give an example of a challenging project that you worked on?

One challenging project I worked on involved designing a scalable payment processing solution that needed to handle millions of transactions. I faced issues like optimizing performance and ensuring security. By leveraging cloud infrastructure and modular design, I effectively overcame these challenges and delivered a robust solution. Sharing specific challenges demonstrates your problem-solving abilities.

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What tools are you familiar with for continuous delivery?

I am familiar with a variety of tools for continuous delivery, including Jenkins for automation, Docker for containerization, and Kubernetes for orchestration. These tools enable seamless integration and delivery throughout the development lifecycle and help maintain quality across deployments. Highlighting your skillset here is important for Visa’s focus on efficiency.

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How do you keep up-to-date with new technologies and industry trends?

I stay up-to-date with new technologies through attending conferences, participating in webinars, and following industry leaders and tech blogs. Engaging with online tech communities also helps me exchange ideas and learn about new tools and trends, ensuring I bring the latest knowledge to my role at Visa.

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Describe your experience with Agile methodologies.

I have significant experience working in Agile environments, where I actively participated in sprint planning, daily standups, and retrospectives. This approach promotes flexibility and encourages collaboration, allowing the team to adapt quickly to changes and continuously improve our development process, aligning perfectly with Visa's ethos.

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What do you believe is the key to successful teamwork in software engineering?

The key to successful teamwork in software engineering is effective communication and mutual respect. Encouraging an open dialogue where team members can share ideas and feedback fosters a collaborative environment. Additionally, aligning on goals and celebrating successes collectively helps strengthen the team’s cohesiveness—something vital at Visa.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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