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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Staff Software Engineer, Visa

Visa is on the lookout for a motivated Staff Software Engineer to join our Post-Purchase Solutions platform located in Bellevue. In this vibrant role, you would become a vital part of a team that enables merchants to tackle disputes proactively, ensuring their transaction management systems run seamlessly. Imagine creating innovative solutions that not only prevent disputes but also help merchants swiftly resolve any issues that come their way. You’ll have the opportunity to work with cutting-edge AI and ML technologies, allowing you to deliver predictive insights and intelligent recommendation systems that empower smarter decision-making for our clients. Your essential duties will involve developing and maintaining high-performance software supporting four key products on our platform. You’ll contribute to dispute management solutions while emphasizing proactive defense against chargebacks. Collaboration is key, so working closely with cross-functional teams—including product managers, data scientists, and fellow engineers—will be a must as you build exciting new products and enhance existing offerings. You will thrive in an Agile environment, following the SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team. We value continuous improvement and expect you to focus on code quality and scalability, aligning with Visa's best practices. As this is a hybrid position, you’ll have the flexibility to alternate between remote work and office time, typically coming into the office 2-3 days a week. Note that this role does not support relocation, making it a unique opportunity for local talent to shine.

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the key responsibilities of the Staff Software Engineer position at Visa?

As a Staff Software Engineer at Visa, you will be responsible for developing and maintaining scalable software for our Post-Purchase Solutions platform. Your role will include building solutions for dispute management, contributing to AI and ML feature development, and collaborating with cross-functional teams to enhance our products. You’ll also be expected to work within an Agile framework and drive code quality improvements.