Staff Systems Engineer - Splunk Administrator - PRE - job 4 of 22

As a Staff Systems Engineer - Splunk Administrator at Visa, your primary responsibilities include collaborating with product development teams to build and operate observability platforms, ensuring high availability and performance of Visa's Logging Platform, and continuously improving processes and tools. You'll also leverage your technical leadership skills to foster innovative solutions that meet customer needs.

To qualify for the Staff Systems Engineer - Splunk Administrator role at Visa, you should possess a strong background in systems engineering, particularly with Splunk technologies. Relevant experience in software development, debugging, and familiarity with Agile methodologies are also important. Additionally, strong problem-solving skills and the ability to work collaboratively are key.

The Staff Systems Engineer - Splunk Administrator role at Visa is a hybrid position. This means you can work both remotely and from the office, with an expectation to be in the office 2-3 days a week based on business needs. This flexibility allows you to balance your work life while still contributing to the team in person.

In the role of Staff Systems Engineer - Splunk Administrator at Visa, you will directly contribute to achieving the company's observability goals by managing the Logging Platform. With your expertise, you'll ensure that the platform is reliable and performs optimally, which is essential for meeting the needs of Visa's global customer base.

Key skills for success in the Staff Systems Engineer - Splunk Administrator position at Visa include strong technical knowledge in systems engineering and Splunk, excellent problem-solving abilities, coding proficiency, and effective communication skills. Experience in Agile environments and a proactive approach to iterating on solutions also play a vital role in ensuring the success of the position.

In answering this question, highlight specific projects where you utilized Splunk, detailing challenges you faced and how you overcame them. Discuss your familiarity with dashboards, data ingestion, and alert management within the platform to showcase your expertise.

For this question, discuss your strategies for monitoring system performance, redundancy measures you’ve implemented, and how you tackle incidents when they arise. Emphasize your proactive approach to continuous improvement and automation in maintaining system reliability.

When answering, discuss how you’ve adapted to Agile methodologies in past roles. Include specific examples of how you’ve collaborated within cross-functional teams, participated in sprints, and contributed to the iterative development process.

Share specific challenges related to system performance, security, or scalability that you encountered, and explain the steps you took to resolve these issues. This shows your problem-solving skills and resilience in a technical role.

Outline your methodology for debugging, including how you identify issues and the tools you typically use. Focus on the importance of thorough testing before deployment to ensure reliability and performance.

Discuss your techniques for prioritizing tasks, such as using a task management system or Agile principles. Provide examples of how effective prioritization has led to successful project outcomes or improved team efficiency.

In your response, elaborate on how you implement automation to streamline processes—this can include script automation for monitoring or deployment. Highlight the benefits of automation in terms of improving speed and reducing manual errors.

Share the resources you use to stay informed, such as industry blogs, webinars, or professional organizations. Discuss how this continuous learning has impacted your work and contributed to your success as an engineer.

Identify key performance indicators such as uptime, response times, and error rates. Explain why these metrics are important and how you analyze them to make informed decisions about improvements in the logging platform.

This is your chance to express your enthusiasm for Visa’s mission and culture. Discuss what specifically draws you to the company, such as its focus on innovation and customer service, and how you envision contributing to their goals.