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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 8 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Are you ready to kickstart your career as a Systems Engineer specializing in Virtualization and Linux Engineering with Visa in beautiful Highlands Ranch? This exciting junior-level position within our Operations and Infrastructure Organization is perfect for someone who is passionate about infrastructure, automation, and enhancing operational agility. Here at Visa, you'll be diving into the world of Infrastructure as Code while gaining hands-on experience with key automation tools like Ansible and Chef, as well as monitoring solutions such as Splunk and Grafana. Your strong analytical skills, coupled with a knack for clear communication, will shine as you tackle incident and problem tickets, ensuring our systems' security and availability. Your journey will include collaborating with various teams across Visa, from Engineering to Service Product, while adhering to ITIL practices and service-level agreements (SLAs). Expect a dynamic work environment that can be a mix of remote and in-office days, aligning with our hybrid work model. If you're ready to take on the challenge of managing a large, diverse Linux infrastructure, including exposure to IBM AIX and VMWare ESX, while continuously improving automation solutions, this role is calling your name. Join us in making Visa the leader in secure digital payments!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the main responsibilities of the Junior Systems Engineer at Visa?

As a Junior Systems Engineer at Visa, your primary responsibilities will include maintaining the security and availability of systems infrastructure, addressing incident and problem tickets, and ensuring adherence to ITIL practices. You'll collaborate with various teams to provide infrastructure support and develop automation solutions to enhance operational efficiency.

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What qualifications are needed for the Junior Systems Engineer role at Visa?

To qualify for the Junior Systems Engineer position at Visa, candidates should have a strong understanding of Linux operating systems, virtualization technologies like VMWare, and automation tools such as Ansible or Chef. Communication skills and a proactive attitude towards problem-solving are also essential for success in this role.

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What tools and technologies will I work with as a Junior Systems Engineer at Visa?

In the role of Junior Systems Engineer at Visa, you'll work with a variety of tools and technologies, including monitoring solutions like Splunk and Grafana, automation frameworks such as Ansible and Chef, and containers and orchestration technologies like Docker and Kubernetes. Exposure to AIX and IBM's VIO will also be part of your experience.

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What is the work schedule like for the Junior Systems Engineer position at Visa?

The work schedule for the Junior Systems Engineer role at Visa involves weekend shift work, which can be structured either as 4 days a week for 10 hours each or 5 days for 8 hours each. Your specific schedule will depend on business needs, allowing flexibility and accommodating team objectives.

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Is the Junior Systems Engineer position at Visa a remote or hybrid role?

The Junior Systems Engineer position at Visa is classified as a hybrid role, meaning you'll have the opportunity to work both remotely and from the office. Typically, you're expected to be in the office 2-3 days a week, depending on leadership decisions and business requirements.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
Can you explain your experience with Linux and how it relates to the Junior Systems Engineer position?

In answering this question, highlight your familiarity with administering Linux systems, any specific distros you've worked with, and the tools you've used for monitoring and automation. Discuss specific challenges you have overcome and how they relate to the responsibilities at Visa.

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How would you handle a high-severity incident involving system downtime?

When addressing this question, outline the steps you would take, such as quickly assessing the situation, communicating with stakeholders, troubleshooting the incident, and documenting the resolution. Emphasize the importance of root cause analysis to prevent future occurrences.

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What automation tools have you used, and how do they improve system management?

Discuss your experience with automation tools, particularly Ansible and Chef. Provide examples of tasks you've automated and how these improvements have led to efficiency gains, reduced human error, or freed up team resources for more strategic work.

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Can you share an example of a complex problem you solved in a previous role?

Use the STAR method (Situation, Task, Action, Result) to outline a specific example where you encountered a complex technical issue. Detail your thought process, the solution you implemented, and the positive outcome that resulted from your actions.

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How do you ensure that systems remain secure and compliant with organizational standards?

Highlight your knowledge of security best practices and compliance frameworks that are relevant to the Systems Engineer role. Discuss specific actions you've taken in your past experiences to maintain deployed environments, including monitoring, patch management, and adherence to ITIL practices.

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What is your experience with virtualization technologies?

When asked about virtualization technologies, describe your hands-on experience with VMware ESX or other platforms. Talk about how you've used virtualization to optimize resource allocation, improve availability and deploy scalable solutions in prior roles.

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How do you prioritize tasks when managing multiple incidents?

Explain your approach towards incident management and prioritization based on the impact and urgency of each issue. Emphasize your ability to communicate effectively with your team and stakeholders while navigating multiple tasks to keep everything on track.

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Why is automation important for a Junior Systems Engineer?

In your answer, discuss how automation reduces human error, increases efficiency, and allows for quicker recovery times in managing systems. Give an example of a task you’ve automated in past experiences, illustrating its positive effects on operations.

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What strategies do you use to stay updated on emerging technologies?

Discuss your commitment to continuous learning by mentioning resources like online courses, forums, and communities related to systems engineering and automation. Mention specific technologies you're excited about and how they could benefit Visa’s systems management practices.

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How would you describe your teamwork and collaboration skills?

When answering this question, provide examples of prior teamwork experiences where collaboration led to successful outcomes. Highlight your communication skills and flexibility in working across different teams, detailing how this is crucial for the role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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