Job details

Data Center Technician - Dallas

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Voltage Park is building a machine learning cloud infrastructure business from the ground up. As part of this effort, we’re looking for a Data Center Technician to join our small team. You’ll be monitoring some of the world’s most advanced equipment and systems within our new HPC data center. As an early hire, you’ll also have significant influence in defining our company culture and ensuring our success.

This is a full-time role, on-site in Dallas, TX. We are not able to provide sponsorship for this position.

What You’ll Do

Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance
Help diagnose and resolve system/compute/network issues to restore functionality
Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
Troubleshoot server hardware and software issues
Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure
Proactively monitor onsite hardware to get ahead of any failures
Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
Work with RMA team to ensure faulty parts are returned and replacements are ordered
Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

Requirements

5+ years of experience in data centers and technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
Strong Linux administration experience
Experience setting up networking appliances (Ethernet and InfiniBand)
Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changes
Resourceful Problem-solver: doesn’t need to be explicitly told to solve an issue, can figure out solutions under constraints
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Must be able to prioritize tasks and react quickly to issues
Strong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deployments
Nice to have:
- Experience in HPC environments
- Experience working with Dell or Nvidia equipment

Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Data Center Technician - Dallas, Voltage Park

If you’re looking to be part of an exciting journey in the tech world, Voltage Park is on the lookout for a Data Center Technician in Dallas! Here, you’ll dive into maintaining some of the most advanced hardware and systems in our cutting-edge HPC data center. Imagine being part of a small team where your contributions matter from day one! In this full-time on-site role, your days will revolve around tasks like configuring, troubleshooting, and monitoring the hardware to keep our operations running smoothly. You’ll also help resolve any issues with systems, compute, or networks that may crop up. With over five years of experience in data centers, you’ll be familiar with critical infrastructure systems and possess strong Linux administration skills. Your meticulous attention to detail will shine through as you work closely with our HW Support team to ensure all hardware is properly racked, labeled, and cabled. Plus, your resourcefulness will be key as you troubleshoot hardware and software challenges. Plus, you’ll enjoy a collaborative environment alongside network engineers and SREs. This is more than just a job; it’s an opportunity to shape our company culture and success. At Voltage Park, we believe in equal opportunities and merit-based decisions, welcoming applicants from all backgrounds to join our innovative team. Ready to take your career to the next level? Let's build something great together!

Frequently Asked Questions (FAQs) for Data Center Technician - Dallas Role at Voltage Park

What are the primary responsibilities of a Data Center Technician at Voltage Park?

As a Data Center Technician at Voltage Park, your main responsibilities will include maintaining hardware, troubleshooting system issues, ensuring proper setup of new infrastructure, and proactively monitoring onsite hardware for functionality. You'll collaborate with the HW Support team, manage hardware support tickets, and develop standards for installation and labeling.