Assistant Valet Manager
Overview
The role of the Assistant Valet Manager is to contribute to a safe and smoothly run operation at our location. The Assistant Manager maintains effective communication with the Valet and General Manager as needed. This position will be heavily involved with training and development of team members, implementation of VPNE policies and procedures to ensure that guidelines are being followed by all team members, and providing on the job coaching and training as needed.
The Assistant Valet Manager will be trained with the goal to be transitioned and promoted to a Valet Manager position.
Responsibilities
Operations Management - (ensuring the success of operations through continued preparation and communication; anticipating and resolving department needs (including but not limited to resources) by utilizing a proactive approach to daily operations preparedness)
- Oversee aspects of schedule and ensure that all positions have coverage at all times, including team member break times.
- Operate vehicles in a safe manner.
- Oversee tracking of keys and vehicles throughout the operation.
- Ensure work areas are neat and clean.
- Provide top-notch customer service to guests and ensure that all team members are greeting, smiling at, and helping guests as they arrive and depart.
- Be a point of contact for any customer inquiries or needs.
- Manage any impact situations (accident, lost key, code red, etc.) in order to maintain a high level of operations functioning
- Adhere daily to VPNE professionalism and appearance standards.
- Understand and support key performance indicators for VPNE.
- Lead a positive and supportive culture to encourage growth opportunities for team members.
People Management – (encourage a culture of ongoing feedback and positive reinforcement through recognition of desirable outcomes and development of staff; assist in the supportive coaching of team members and follow-up on any Performance Management items)
- Contribute to training and staffing management
- Enforce correct VPNE uniform with staff and enforce VPNE policies during every shift.
- Maintain organization at the location.
- Handle all team member relations issues in-house, using the Human Resources Business Partner as a resource when appropriate.
- Communicate with the People/HR team to understand and uphold processes and procedures.
- Assist with building a dependable team (recruit, hire, and train) in collaboration with the Talent Acquisition department.
Reporting – (conduct routine evaluations of operations metrics (such as revenue reports, budgeted hours, payroll) with the aim of promoting efficiency and reducing the cost to VPNE and/or clients; Analyzing information from reports to guide business strategy and make recommendations for the future)
- Track and submit expenses per VPNE policy
- Contribute to financial management: regularly audit location and review DCR’s daily.
Qualifications
Years of Experience: 1+ years of experience in Hospitality or Customer Service
Language Skills: Proficient in English both verbally and written
Education Requirements: Associates or bachelors degree preferred
Requirements:
- Ability to read, write and verbally communicate in English.
- Ability to run and move quickly throughout the garage.
- Ability to organize cars efficiently.
- Ability to stand for long periods of time.
- Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
- Ability to lift a minimum of 50 lbs.
- Be at least 18 years of age.
- Possesses a valid Driver’s License in state of residency.
- Be able to pass a criminal background check and RMV check when overseeing a valet operation.
- Possess organization skills.
- Availability to work a flexible schedule including nights, weekends, and holidays.
- Strong computer skills including Microsoft Office, ADP, Parking Revenue Control Software and Hardware.
- Paid weekly
- Medical, Dental, Vision
- 401K with company match
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to step into an exciting role as an Assistant Valet Manager with VPNE in Atlanta? At VPNE, we pride ourselves on delivering exceptional service and creating a thriving culture for our team members. As the Assistant Valet Manager, you'll play a crucial role in ensuring the smooth operation of our valet services. This position will allow you to work closely with the Valet and General Manager while being hands-on with training and developing our vibrant team. Your day-to-day will involve overseeing scheduling, operating vehicles safely, tracking keys, and ensuring a welcoming and professional atmosphere for our guests. You will be instrumental in providing on-the-job coaching, managing both team dynamics and performance-related issues. Our ideal candidate will not only ensure compliance with VPNE policies but also inspire a positive work culture. If you're keen on taking your career to the next level, this role is designed to pave the way for your promotion to Valet Manager. With a focus on operational efficiency, you’ll be expected to analyze reports and contribute to our financial management. Join us at VPNE – where your growth and success are just as important as happy guests. If you've got a knack for people management and a passion for hospitality, we want to hear from you!
Join VPNE, a leading healthcare service provider in the Greater Boston Area, as a Food Services Assistant and be a part of a dynamic team committed to excellent customer service.
Join VPNE as a Crosswalk Guard, where your friendly demeanor will enhance the guest experience at a prestigious hospital.
Join M Physicians as a Patient Scheduler and play a crucial role in facilitating patient access to essential healthcare services.
LPL Financial is looking for a dedicated Service Consultant to enhance customer satisfaction through excellent service delivery in a dynamic, team-oriented environment.
Gain hands-on experience with On's retail operations as a Retail Store Enablement Intern in Portland, OR.
As a Retail Ambassador at Rothy’s, you will play a key role in providing exceptional customer experiences while promoting our sustainable products in Austin.
Join Sphirea Plus as a Customer Support Specialist and help deliver outstanding event solutions by assisting customers with their inquiries and concerns.
Join Hackensack Meridian Health as a CT Technologist, where you will perform advanced imaging procedures to improve patient outcomes.
Join the John M. Lilley Library team at Penn State Behrend as a part-time Library Assistant dedicated to exceptional service.
Join St. Bernardine Medical Center as a Clinical Nurse and deliver compassionate care in a faith-based environment.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
