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Supervisor (driving)

Overview

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

 

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

 

If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

 

The role of the Supervisor is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making an exceptional impression on every guest by engaging with our guests in a positive and friendly manner and giving the guest the best experience possible while providing safe and efficient service.

Responsibilities

  • Ensures employees and guests are safe at all times.
  • If needed - operates vehicles in a safe manner to minimize the potential for accidents.
  • Oversees the tracking of keys and vehicles throughout the garage.
  • Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
  • Maintains garage organization. 
  • Sets the tone for the workplace by keeping an upbeat attitude.
  • Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
  • Helps team members to remember to always use approved language choices.
  • Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
  • Must set an example by looking sharp at all times and helping employees understand how to successfully adhere to VPNE’s uniform guidelines.
  • Oversee team members to keep a professional work area. 

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

 

Requirements:

  • Friendly and Outgoing
  • Supervisory experience
  • Able to smile during customer interactions
  • Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
  • Maintain uniform standards when on job premises
  • Ability to run and move quickly
  • Ability to organize cars efficiently
  • Ability to stand for long periods of time
  • Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
  • Ability to lift a minimum of 50 lbs
  • Be at least 18 years of age
  • Possess a valid Driver’s License in state of residency
  • Be able to pass a criminal background check and RMV check
  • Ability to create relationships with customers
  • Be organized
  • Clean driving record deemed insurable by VPNE's current insurance provider

Benefits:

  • Paid weekly
  • Medical, Dental, Vision
  • 401K with company match
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance

 

What You Should Know About Supervisor (driving), VPNE Parking Solutions

Are you ready to take the wheel in your career? At VPNE in Atlanta, we’re searching for an enthusiastic Supervisor to join our vibrant team! As a family-owned business, we pride ourselves on creating a fun and lively environment, making this position an exciting opportunity for individuals who thrive on positive interactions and teamwork. Your role will be pivotal in not just overseeing our operations but ensuring every guest feels valued and welcomed. You'll be actively engaging with guests, ensuring their parking experience is smooth and efficient, all while maintaining safety and organization in our garage. If you’re someone with a friendly and outgoing demeanor, this job will let you shine as you brighten our guests' days and lead your team in creating a delightful atmosphere. In addition to managing key tracking and organizing vehicles, you’ll inspire your coworkers to deliver exceptional service by setting the right tone and remaining upbeat. With your supervisory experience, you’ll train and guide team members to adhere to VPNE’s high standards. If you’re ready to blend your leadership skills with a fun work culture, apply today and steer your future towards success at VPNE!

Frequently Asked Questions (FAQs) for Supervisor (driving) Role at VPNE Parking Solutions
What are the key responsibilities of a Supervisor at VPNE in Atlanta?

As a Supervisor at VPNE in Atlanta, your key responsibilities include ensuring the safety of employees and guests, overseeing the efficient tracking of keys and vehicles, and maintaining overall garage organization. You will also lead your team to provide exceptional guest experiences, encouraging them to wear smiles and greet every guest warmly, thus creating a positive environment.

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What qualifications are needed to become a Supervisor at VPNE in Atlanta?

To become a Supervisor at VPNE in Atlanta, you should possess supervisory experience and exhibit a friendly, outgoing personality. A valid driver’s license is essential, along with a clean driving record. Additionally, candidates must be at least 18 years old, able to lift at least 50 lbs, and pass a criminal background check to qualify for this role.

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What is the work environment like for a Supervisor at VPNE in Atlanta?

The work environment for a Supervisor at VPNE in Atlanta is dynamic and supportive, combining a team-oriented atmosphere with a fun and spirited vibe. You will be part of a family-owned company that values growth from within, making it a great place to develop your career while enjoying the camaraderie of your coworkers.

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How can I succeed as a Supervisor at VPNE in Atlanta?

To succeed as a Supervisor at VPNE in Atlanta, it's important to maintain a proactive and upbeat attitude. Build strong relationships with both customers and team members by practicing effective communication, and always lead by example to reinforce the company’s standards and values, fostering a culture of exceptional service.

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What benefits does VPNE offer to Supervisors in Atlanta?

VPNE offers a comprehensive benefits package for Supervisors in Atlanta, including weekly pay, medical, dental, and vision insurance, a 401K plan with company match, as well as additional benefits such as short-term disability, accident insurance, and life insurance, ensuring that our employees are well taken care of.

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Common Interview Questions for Supervisor (driving)
How do you prioritize tasks as a Supervisor at VPNE?

When prioritizing tasks as a Supervisor at VPNE, it's essential to assess immediate needs, such as guest interactions and safety protocols. Make a list of daily operational tasks, address urgent matters first, and delegate effectively to maintain smooth service throughout the shift.

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Can you describe your leadership style?

My leadership style is supportive and collaborative. I believe in empowering team members, encouraging open communication, and fostering a positive environment where everyone feels valued, which aligns with VPNE’s mission of providing excellent service.

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How do you handle difficult guests?

Handling difficult guests involves remaining calm and attentive. I always listen to their concerns, empathize with their situation, and offer practical solutions, ensuring that they leave with a positive impression of our service at VPNE.

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What strategies do you use to ensure safety in the workplace?

To ensure safety at VPNE, I focus on training team members on safe practices, conducting regular safety checks, and promoting an awareness of surroundings among staff and guests. Communication is key, and I encourage everyone to report potential hazards immediately.

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How do you motivate your team to provide excellent guest service?

I motivate my team by recognizing their efforts, offering incentives for great performance, and creating an enjoyable work atmosphere. Celebrating small wins helps maintain high spirits and encourages everyone to consistently deliver top-notch service.

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What do you believe is the most important quality of a Supervisor?

The most important quality of a Supervisor is the ability to lead by example. At VPNE, demonstrating professionalism, enthusiasm, and a commitment to exceptional service sets the tone for the entire team and encourages them to strive for excellence.

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How would you maintain organization in a busy garage environment?

Maintaining organization involves implementing systematic processes for tracking keys and vehicles, conducting regular walkthroughs to assess orderliness, and training team members on best practices to ensure efficiency, which is crucial in a bustling environment like VPNE.

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How do you ensure compliance with uniform standards?

Ensuring compliance with uniform standards involves leading by example, conducting regular checks, and clearly communicating the guidelines to the team. I emphasize the importance of presenting a professional appearance to uphold VPNE's high standards.

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What steps would you take if a team member is not meeting performance expectations?

If a team member is not meeting performance expectations, I would first address the issue through a private conversation to understand their challenges. I would then provide constructive feedback and create a development plan that includes support and training to help them improve.

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Why do you want to work as a Supervisor at VPNE?

I want to work as a Supervisor at VPNE because I admire the company’s commitment to its values and its emphasis on employee growth. I am excited about the opportunity to lead a team in providing exceptional guest service and contributing to a welcoming atmosphere.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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