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Financial Operations Manager

WaitWhat is creating the most valuable independent portfolio of premium content IP that elevates human potential in the workplace. Our media properties—downloaded more than 130 million times—have defined new genres in business (Masters of Scale with Reid Hoffman, Rapid Response with Bob Safian) and technology (Pioneers of AI with Rana el Kaliouby). We share hard-won wisdom from today’s most iconic figures to emerging innovators, sparking curiosity and helping people reach their highest potential.


WaitWhat’s approach to content is unique in the industry, with a passion for pioneering new business models and forging inventive partnerships that extend our impact.


About The Role


We are seeking a detail-oriented and proactive Financial Operations Manager to support our COO and Fractional CFO in driving financial discipline, operational excellence, and strategic growth. This role will be instrumental in managing budgets, optimizing financial processes, overseeing vendor relationships, and supporting day-to-day operations. The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and has a strong blend of financial acumen and operational expertise.



Responsibilities
  • Partner with the CFO and COO on budgeting, forecasting, and financial planning, identifying cost-saving opportunities
  • Prepare and maintain detailed financial reports for leadership and department budget owners, ensuring clarity and accuracy
  • Oversee accounts payable and receivable, including vendor invoicing, payment tracking, and reconciliation
  • Manage company credit cards, ensuring policy compliance, appropriate spend limits, and accurate expense tracking
  • Administer company bank accounts and cash balances
  • Code transactions to provide visibility into financial trends and spending
  • Maintain contract and financial records, ensuring compliance and alignment between contracts and payments
  • Collaborate with CFO and COO on investor and board reporting, ensuring accuracy and clarity
  • Manage access and permissions for company systems and services (e.g., Ramp, Uber, WeWork) and resolve user-related issues
  • Assist in negotiating, tracking, and overseeing vendor agreements to optimize terms and costs
  • Ensure vendors and partners meet compliance, contract obligations, and service expectations


Requirements
  • Minimum 5+ years of relevant experience, ideally at high-growth startup in the media or live events space 
  • Bachelor’s degree in accounting, finance, or a related field
  • Strong understanding of budgeting and financial reporting 
  • Accounts payable/receivable, and cost optimization
  • Familiarity with financial procurement, compliance and legal regulations 
  • Experience with vendor management, contract review, and technology stack optimization
  • Proficiency in financial and operational platforms like Ramp, Quickbooks Online, or similar systems
  • Strong project management skills, with the ability to balance multiple workstreams, meet deadlines, and maintain meticulous attention to detail
  • Collaborative and proactive work ethic, eager to learn, take feedback, and move quickly in a fast-paced environment
  • Board reporting and investor relations experience a bonus


$90,000 - $120,000 a year

The final salary for this position will depend on various factors, including the candidate's experience, skills, qualifications, and geographical location, as well as internal equity and market considerations. Please note that salary ranges are periodically reviewed and may be adjusted based on evolving business needs or changes in market conditions.


We are a fully distributed team working across the US, with a concentration of colleagues that gather regularly in LA and NYC. We are open to hiring anywhere in the US. We offer wellness benefits, including Medical, Dental, and Vision Insurance, disability and life Insurance, and a flexible PTO policy among other perks. We’re an anti-racist organization, committed to equity and diversity of all kinds — on our team, among our investors, and as represented on our media properties. Kindness and honesty are hallmarks of our culture and critical filters in our hiring process.

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Financial Operations Manager, WaitWhat

WaitWhat is on the lookout for a dedicated Financial Operations Manager to join our team! We are revolutionizing the way people engage with content, and with your expertise, you will support our COO and Fractional CFO in fostering financial discipline and operational excellence. In this fully remote position, you'll manage crucial financial processes, streamline budgets, and maintain vendor relationships that are vital to our success. Imagine being at the heart of our thriving operation, where your insights will not only build financial clarity but also pave the way for strategic growth. You’ll take the lead in preparing financial reports that guide our leadership, oversee accounts payable and receivable, and ensure our financial operations run seamlessly. With a solid background in budgeting and financial reporting, alongside strong project management skills, you’ll thrive in our fast-paced environment, easily navigating multiple streams of work while keeping two steps ahead. At WaitWhat, we value proactivity and creativity, encouraging you to identify cost-saving opportunities while providing valuable support to our teams. If you are passionate about optimizing processes and driving organizational success, join us on this exciting journey to elevate the potential of the workplace, one innovative partnership at a time.

Frequently Asked Questions (FAQs) for Financial Operations Manager Role at WaitWhat
What are the primary responsibilities of a Financial Operations Manager at WaitWhat?

As a Financial Operations Manager at WaitWhat, your primary responsibilities include managing budgets, optimizing financial processes, overseeing vendor relationships, and supporting day-to-day operations. You'll join forces with the CFO and COO on budgeting and financial planning, ensuring clarity in financial reporting and maintaining records for compliance and accuracy.

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What qualifications and experience do I need to be a Financial Operations Manager at WaitWhat?

To qualify for the Financial Operations Manager role at WaitWhat, you should have a minimum of 5 years of relevant experience, ideally within a high-growth startup in the media or live events sector. A Bachelor’s degree in accounting, finance, or a related field is required. Proficiency in budgeting, financial reporting, and vendor management is essential, along with strong project management skills.

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How does the salary range for a Financial Operations Manager at WaitWhat compare to industry standards?

The salary range for the Financial Operations Manager position at WaitWhat is between $90,000 - $120,000 per year. This final salary depends on various factors such as experience, skills, geographical location, and market considerations, ensuring that we remain competitive within the industry.

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What kind of benefits does WaitWhat offer to its Financial Operations Manager?

WaitWhat offers a comprehensive benefits package for its Financial Operations Manager, including medical, dental, and vision insurance, as well as disability and life insurance. We also provide wellness benefits, a flexible PTO policy, and an environment committed to equity and diversity in the workplace.

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Is the Financial Operations Manager role at WaitWhat remote?

Yes, the Financial Operations Manager position at WaitWhat is fully remote, allowing you to work from anywhere in the United States. Our team collaborates across the country with periodic gatherings in key cities like LA and NYC, fostering a vibrant team culture despite the physical distance.

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Common Interview Questions for Financial Operations Manager
What strategies would you use to manage budgets effectively as a Financial Operations Manager?

To manage budgets effectively, I would first establish a clear budgeting framework and engage with stakeholders to set realistic financial goals. Implementing regular reviews of budget performance against actual spending will allow us to identify variances early and address overspend proactively.

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Can you explain your experience with vendor management?

In my previous roles, I have developed strong vendor management skills by negotiating contracts to optimize costs while ensuring compliance with service expectations. I believe in building collaborative relationships with vendors, which helps to enhance service delivery and strengthen partnerships.

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How do you ensure accuracy in financial reporting?

I ensure accuracy in financial reporting by adopting a meticulous approach to data entry and regularly reconciling reports against actuals. Additionally, I advocate for maintaining thorough documentation and having a peer-review process in place before submitting any reports to leadership.

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Describe a time when you identified a cost-saving opportunity.

In a previous position, I analyzed our regular expenses and identified that bundling our vendor services led to considerable savings. I presented my findings and successfully negotiated with vendors, leading to a 15% reduction in costs that we reinvested into growth initiatives.

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What financial software are you proficient in?

I am proficient in financial management software like Quickbooks Online, Ramp, and various ERP systems. I have utilized these tools not only for managing budgets and reporting but also to streamline processes that enhance team productivity and financial visibility.

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How would you handle discrepancies in financial records?

To handle discrepancies in financial records, I would first conduct a thorough investigation by comparing records with transaction documentation. Collaborating with team members and vendors as needed helps uncover discrepancies, allowing for corrective actions to ensure financial integrity.

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What do you consider the most critical skills for a Financial Operations Manager?

The most critical skills for a Financial Operations Manager include strong analytical abilities, keen attention to detail, effective communication, and the capacity to manage multiple priorities. Moreover, collaboration and a proactive approach to problem-solving are vital for driving operational success.

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Explain your experience with forecasting and financial planning.

I have extensive experience with forecasting and financial planning, where I utilize historical data and market trends to provide accurate projections. By implementing a collaborative approach with key stakeholders, we ensure that targets are achievable and aligned with overall business strategy.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing urgency and impact on overall projects. I create a structured approach using digital task management tools to keep track of deadlines, allowing me to allocate my time effectively while remaining adaptable to changing priorities.

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What is your approach to communication with cross-functional teams?

My approach to communication with cross-functional teams involves setting clear expectations and maintaining open lines of communication. I facilitate regular touchpoints to share updates and solicit feedback, ensuring transparent collaboration that aligns our financial operations with broader organizational goals.

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Founded in 2017, based out of New York City, NY, WaitWhat is a media invention company that invests in, develops, produces and distributes wholly-owned media properties with the specific purpose of creating new genres, categories and formats of co...

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Full-time, remote
DATE POSTED
March 19, 2025

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