Senior Manager, Strategic Account Management - ETS, Seasonal and Celebration

As a Senior Manager in Strategic Account Management at Walmart, you will manage KPIs and lead the Seasonal Account Management team while fostering creativity to enhance Seller and Category GMV during crucial calendar events. Your role will involve driving operational excellence and adapting strategies for seasonal initiatives with both in-season execution and pre-season preparation.

To apply for the Senior Manager, Strategic Account Management position at Walmart, candidates typically need a strong analytical mindset, team leadership experience, and a passion for seasonal shopping. A background in data analysis to spot trends and improve product visibility online is essential. Creativity and a festive spirit are a plus, as thinking across multiple holidays will be part of the role!

Walmart offers various career development opportunities, including training programs, mentorship, and access to 'Live Better U,' a Walmart-paid education benefit program that supports associates in advancing their skills and earning degrees, ensuring that as a Senior Manager, you can grow and thrive in your career.

In the Senior Manager, Strategic Account Management role at Walmart, you will mentor a diverse team of four in the Seasonal Account Management department. This team collaborates closely to ensure that every holiday is represented well, allowing you to foster creativity and encourage strategic pivots to maximize business potential.

Walmart provides an attractive benefits package for the Senior Manager, Strategic Account Management position, including competitive pay, performance-based bonuses, 401(k) matching, medical, vision, and dental coverage, paid parental leave, PTO, and much more. These benefits are designed to support a happy mind, body, and wallet.

Think of a specific instance where you identified pain points in team performance, implemented changes, and outlined the measurable results. Highlight your leadership skills and how you motivated your team to reach their goals, especially in a seasonal context.

Discuss your organizational skills and tools you use for task management. Providing a specific example of how you effectively juggled projects during our busiest seasons can showcase your ability to manage time and priorities efficiently.

Touch on your analytical skills and experience with data. Use an example where you successfully identified a trend that influenced business or sales strategies. Emphasize your ability to adapt to changing consumer interests, particularly around holidays.

Illustrate your mentoring philosophy by discussing how you would assess their strengths, provide constructive feedback, and create development plans tailored to their skills and career goals, focusing on building confidence during seasonal peaks.

Discuss the importance of clear communication and alignment on goals. Provide examples of successful cross-team projects at previous jobs, focusing on your facilitation skills and how you dealt with any challenges that arose.

Prepare to discuss a specific campaign where your creativity played a role. Outline the process from inception to execution and the results it achieved, particularly how it may have resonated with seasonal customers.

Explain your methods for researching market trends—this could include monitoring industry publications, attending trade shows, or staying engaged with competitors. Mention how this knowledge can directly inform your planning as a Senior Manager at Walmart.

Share the key performance indicators (KPIs) you focus on, like Sales Growth, GMV, and Digital Penetration. Relate this back to how closely analyzing these metrics shaped your strategies in past roles, especially during peak seasons.

Emphasize the importance of providing a safe space for ideas. Discuss how you encourage brainstorming sessions and incorporate team members into the decision-making process, especially as the seasons change.

Express your passion for creativity and how managing seasonal product strategies allows you to engage with the festive atmosphere. Share what excites you about the challenge of adapting to various holidays and ensuring every theme is celebrated.