Account Manager

The Account Manager role at Nucleus Global entails a mix of scientific consultation and relationship management with clients in medical affairs and commercial projects. You will oversee project management, ensuring timely deliveries that meet clients' business needs using your expertise in various therapy areas.

To qualify for the Account Manager position at Nucleus Global, you should possess at least a Bachelor’s degree in life sciences, with a preference for candidates holding an advanced degree. Additionally, a minimum of 3 years in a medical communications agency or related field is required, alongside strong project management skills and a knack for effective client communication.

Essential skills for an Account Manager at Nucleus Global include exceptional project management capabilities, financial budgeting excellence, and outstanding client relationship skills. Familiarity with Veeva is a plus, but the ability to collaborate effectively within a team is crucial.

Nucleus Global proudly offers a comprehensive benefits package for the Account Manager role, including health coverage, retirement options, paid time off (PTO), and flexible working arrangements. Our company culture promotes inclusivity, well-being, and social engagement through regular events.

Yes, prior experience is necessary for the Account Manager position at Nucleus Global. Candidates should have at least 3 years of experience in a medical communications agency or ad agency focused on medical affairs or commercial projects to ensure success in this role.

As an Account Manager, I prioritize multiple projects by assessing deadlines, client expectations, and resource availability. I use project management tools to establish timelines and regularly communicate with my team to ensure all priorities are clear, allowing us to stay organized and focused.

Yes! My experience with client relationship management involves regular check-ins to assess satisfaction, understanding their evolving needs, and providing tailored solutions. I believe open communication fosters trust and leads to long-lasting partnerships.

To stay updated on advances in the scientific community, I regularly read industry journals, attend relevant conferences or webinars, and participate in professional networks. This allows me to provide informed consultation to clients and enhances the quality of my work.

In a previous role, I faced a tight project deadline where I promptly organized a team meeting to identify key tasks and assign responsibilities. By maintaining a clear communication flow and checking in regularly, we completed the project on time and successfully met the client’s expectations.

I handle feedback from clients by actively listening and acknowledging their concerns. I see constructive criticism as an opportunity for growth and improvement, and I take immediate steps to address their feedback to ensure we’re aligned with their goals.

My experience with budget management includes creating financial forecasts, tracking expenditures closely, and updating clients on financial progress. I prioritize transparency, ensuring clients are informed while also identifying opportunities to optimize resources.

To ensure a project's alignment with a client’s business goals, I begin with a comprehensive understanding of their objectives. Throughout the project, I maintain ongoing communications, regularly revisiting goals and adapting our strategies to keep everything on track.

Teamwork is crucial in achieving project success. By leveraging each team member's strengths and maintaining open communication, we can tackle challenges effectively. I prioritize collaboration and ensure everyone feels supported, leading to cohesive project execution.

I developed a strong client relationship by being proactive in understanding their challenges and providing regular value through insights and updates. This consistency built trust over time, leading to expanded projects and increased loyalty.

I adapt to changes in client needs or industry trends by being flexible and open to feedback. I keep myself informed of market shifts through continuous learning and apply this knowledge to adjust project scope or strategies, ensuring we meet evolving client expectations.