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Vision Center Manager L3

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $30.50-$43.00*

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

125 Clarion Rd, Altavista, VA 24517-1164, United States of America
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Average salary estimate

$76320 / YEARLY (est.)
min
max
$63360K
$89280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Vision Center Manager L3, Walmart

Are you a natural leader with a passion for providing exceptional customer service? Join Walmart as the Vision Center Manager L3 in Altavista, VA, and take your career to the next level! In this role, you'll drive sales and ensure the Vision Center operates like a well-oiled machine. Your responsibility will include overseeing merchandise presentation, maintaining competitive pricing, and ensuring top-notch inventory levels. You'll play a crucial role in customer interactions, helping Members and Customers select the right eyewear and addressing their needs effectively. Additionally, you'll have the chance to mentor and guide your team, shaping future leaders while fostering a welcoming work environment. Plus, you'd be actively involved in community outreach initiatives, ensuring that the Vision Center plays a vital role in the local community. Compliance is also key, meaning you'll ensure safety and operational excellence by monitoring policies and implementing improvements as needed. With competitive pay, wellness benefits, and educational support, Walmart is not only committed to enhancing the lives of customers but also the associates who make that possible. So, if you're excited to build a high-performing team and help others see the world clearly, we want to hear from you!

Frequently Asked Questions (FAQs) for Vision Center Manager L3 Role at Walmart
What are the key responsibilities of the Vision Center Manager L3 at Walmart?

As the Vision Center Manager L3 at Walmart, you'll be responsible for driving sales, ensuring effective merchandise presentation, managing inventory levels, and overseeing customer service quality. Your role involves mentoring associates, ensuring compliance with company policies, and actively participating in community outreach efforts.

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What qualifications do I need to apply for the Vision Center Manager L3 position at Walmart?

To apply for the Vision Center Manager L3 role at Walmart, you'll need at least two years of college education or equivalent retail and supervisory experience. Additionally, current eligibility to work as an optician or apprentice optician under state laws is required.

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How does Walmart support the Vision Center Manager L3 in their career development?

Walmart supports the Vision Center Manager L3 in their career development through various training programs, mentorship opportunities, and educational benefits like the Live Better U program, which covers tuition for various courses, including degrees and certifications.

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What benefits does Walmart offer to the Vision Center Manager L3?

As a Vision Center Manager L3 at Walmart, you'll enjoy competitive hourly pay, performance bonuses, and comprehensive health insurance, which includes medical, vision, and dental coverage. Additional benefits include PTO, 401(k) plans, and various discounts.

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How important is community engagement for the Vision Center Manager L3 at Walmart?

Community engagement is vital for the Vision Center Manager L3 at Walmart. You'll not only be responsible for ensuring customer satisfaction but also for implementing outreach programs that foster strong relationships within the community, making a positive impact beyond the store's walls.

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Common Interview Questions for Vision Center Manager L3
How do you ensure exceptional customer service in the Vision Center?

To ensure exceptional customer service, I focus on training my team to listen actively to customer needs, provide tailored recommendations, and address any complaints promptly while adhering to Walmart's guidelines.

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Can you describe your experience managing and motivating a team?

In my previous roles, I prioritized open communication and recognition. I would regularly meet with team members to discuss goals, provide feedback, and celebrate successes, which helped maintain high morale and motivation.

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What strategies would you implement to manage inventory effectively?

I would utilize data analytics to forecast demand accurately and adjust inventory levels accordingly, ensuring a balance between supply and customer needs, while also reducing waste through careful management.

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How do you handle team conflicts in the workplace?

I believe in addressing conflicts promptly and transparently by facilitating open discussions, listening to all parties involved, and seeking collaborative solutions that respect everyone’s perspectives.

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What steps would you take to comply with safety and quality assurance standards?

I would regularly review compliance checklists, conduct team training on safety measures, and monitor operational activities to ensure all protocols are followed effectively and any issues are addressed swiftly.

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How would you assess customer satisfaction in the Vision Center?

I would implement feedback mechanisms like surveys or direct outreach to gather insights from customers regarding their shopping experience, which would help us continuously improve our service.

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Can you share an example of how you drove sales in a previous role?

In my last position, I implemented a targeted marketing campaign that highlighted our top-selling products, increasing foot traffic and overall sales by promoting special offers through local channels.

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How do you stay updated with industry trends in eyewear?

I actively read industry publications, attend trade shows, and participate in professional groups to stay informed about the latest trends and technologies in eyewear, ensuring our offerings remain competitive.

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What is your approach to hiring and training new associates?

I prioritize a thorough selection process that emphasizes cultural fit and potential. In training, I employ hands-on methods blended with ongoing mentorship to create a supportive environment for associates to thrive.

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How do you promote a culture of belonging within the Vision Center team?

I foster a culture of belonging by celebrating diversity, encouraging open communication, and creating team-building opportunities, ensuring every associate feels valued and included in our vision.

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Full-time, on-site
DATE POSTED
April 8, 2025

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