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MS Sales Specialist

Overview

Waters is seeking a dynamic individual to fill the role of a Mass Spectrometry Specialist. Responsibilities include driving sales of our Mass Spectrometer product line including tandem quadrupole, time of flight instruments, High Resolution MS - as well as promote solutions across all product lines including LC, Software, Consumables and Services, for the region. The desired candidate should be a self starter in developing and implementing a Territory Business Plan working in unison with their assigned account managers, specialists and marketing colleagues in delivering an aggressive call cycle and business development activities.  The foundation of the Mass Spectrometry Specialist role is to develop a keen understanding of the customers’ needs and challenges, designing solutions with lasting and meaningful business impact to our customers. 

 

This position will be located in Southern California.

Responsibilities

Essential Elements of LC/MS Specialists

 

    • Meet and Exceed Sales Targets
    • Maintain installed-base customer satisfaction
    • Aggressively develop new prospects and penetrate competitive accounts
    • Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way
    • Build technical competency on Waters solution and to be perceived by customers as a credible resource
    • Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information
    • Provide information to marketing team to create business development programs
    • Fully utilize of our Sales Contact Management Tools and Applications
    • Submit accurate and timely monthly sales forecasts
    • Develop business through monthly plan of action

Qualifications

Education

  • Bachelors Degree, Masters, or PhD in scientific area such as chemistry, biology, or biochemistry with expereince in mass spectrometry

Work Experience

  • 3+ years MS experience
  • UPLC, Mass Spec, field sales and/or marketing is a plus
  • Overnight travel is required and international travel as needed

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

 

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

 

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

Key Words

sales, chromatography, UPLC, LC/MS, MS, field, customer, laboratories, biochemistry, marketing, communication

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MS Sales Specialist, Waters Corporation

Are you an innovative thinker with a passion for science and technology? If so, we have the perfect opportunity for you at Waters Corporation as an MS Sales Specialist based in beautiful Costa Mesa! In this dynamic role, you will be at the forefront of driving sales for our cutting-edge Mass Spectrometer product line, including tandem quadrupole and time-of-flight instruments. Your responsibilities will include collaborating with account managers and marketing teams to implement a Territory Business Plan that promotes a wide range of our solutions like LC, Software, Consumables, and Services. We’re looking for someone who possesses a strong understanding of customer needs and the ability to craft impactful solutions. As you engage daily with customers, you’ll help them navigate any technical challenges, transforming their obstacles into opportunities for solutions. Your sales acumen will be key as you maintain customer satisfaction and aggressively develop new business prospects. With a strong foundation in mass spectrometry, whether you hold a Bachelor’s, Master’s, or PhD in a relevant scientific field, your expertise will shine in this role. Plus, at Waters, we pride ourselves on being a diverse and inclusive workplace that champions innovation, collaboration, and career advancement. If you are ready to make a significant impact in the world of science and sales, let's talk!

Frequently Asked Questions (FAQs) for MS Sales Specialist Role at Waters Corporation
What are the key responsibilities of an MS Sales Specialist at Waters Corporation?

As an MS Sales Specialist at Waters Corporation, you’ll be responsible for driving sales of our Mass Spectrometer product line, maintaining customer satisfaction, and developing new business prospects. You’ll collaborate with account managers to implement a Territory Business Plan, manage technical challenges for customers, and stay updated on market dynamics and application trends. Your sales efforts will help achieve targets while contributing valuable insights to the marketing team.

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What qualifications do I need to become an MS Sales Specialist at Waters Corporation?

To become an MS Sales Specialist at Waters Corporation, you will need a Bachelor’s, Master’s, or PhD in a scientific field such as chemistry, biology, or biochemistry, along with at least 3 years of experience in mass spectrometry or related sales roles. Having experience with UPLC is a plus, and overnight travel, including international travel, may be required to engage with clients effectively.

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What skills are essential for success as an MS Sales Specialist at Waters Corporation?

Success as an MS Sales Specialist at Waters Corporation hinges on strong communication and interpersonal skills, sales acumen, and a solid understanding of mass spectrometry technology. Technical competency in Waters solutions and the ability to adapt to market changes are crucial. Additionally, being proactive and self-motivated will empower you to meet and exceed sales targets while developing meaningful customer relationships.

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What does the sales process look like for an MS Sales Specialist at Waters Corporation?

The sales process for an MS Sales Specialist at Waters Corporation involves developing and implementing a Territory Business Plan, engaging with potential and existing customers, identifying their specific needs, and offering tailored solutions. You will focus on building relationships, providing technical support, and ensuring customer satisfaction while actively seeking opportunities for new business in competitive accounts.

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What kind of work environment can I expect as an MS Sales Specialist at Waters Corporation?

At Waters Corporation, you can expect a vibrant and inclusive work environment that fosters innovation and growth. With a diverse global team dedicated to solving real-world challenges in health and well-being, you’ll work collaboratively with colleagues across various functions. The company encourages continuous learning, so you will have the resources and support to grow your career and make an impact in your field.

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Common Interview Questions for MS Sales Specialist
Can you describe your experience with mass spectrometry?

Absolutely! In your response, highlight specific technologies you've worked with, any relevant projects you've undertaken, and how this experience positions you to excel as an MS Sales Specialist at Waters Corporation. Be specific about your hands-on experience with tools like UPLC and any contributions to your previous team's success.

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How do you handle rejection in sales?

In answering this question, explain your outlook on rejection as a stepping stone to success. Discuss how you analyze feedback from potential clients to improve your approach and how you maintain resilience and motivation to continue building relationships and seeking new opportunities.

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What strategies do you use to develop new business prospects?

Outline your methods for identifying potential clients, such as market research, networking, or leveraging social media. Discuss how you craft tailored outreach strategies to engage prospects and showcase how Waters' mass spectrometry solutions can meet their needs.

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How do you build relationships with clients?

Emphasize the importance of active listening and understanding client needs. Explain how you maintain consistent communication, ensure follow-ups, and provide tailored solutions that address specific challenges wherever possible.

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What do you know about Waters Corporation?

Research is key here! Discuss Waters' legacy of innovation in chromatography and mass spectrometry, emphasize their strong market presence, and mention any recent developments or products that excite you. This shows your interest in the company and its mission.

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How do you prioritize your work in a fast-paced sales environment?

Talk about your techniques for time management, such as using digital tools to track tasks and appointments. Mention how you evaluate sales opportunities based on potential impact and align your efforts with business goals, particularly in driving sales for Waters' products.

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Can you give an example of a successful sales accomplishment?

Use the STAR method to structure your response. Describe the situation, your task, the actions you took, and the results achieved, emphasizing how this success aligns with the challenges faced by an MS Sales Specialist at Waters Corporation.

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How do you stay informed about trends in the mass spectrometry market?

Discuss specific sources of information you rely on, including industry publications, online forums, and conferences. Mention any strategies for applying this knowledge to enhance your effectiveness in sales with Waters Corporation.

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What motivates you in a sales role?

Share specific motivations, such as reaching sales targets, helping clients solve problems, and contributing to advancements in science and technology. Relate these motivations back to your aspirations within Waters Corporation to show alignment with their mission.

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How would you approach a technical issue faced by a client?

Detail your process for diagnosing and resolving technical issues, emphasizing the importance of collaboration with technical teams, understanding customer concerns, and providing clear communication throughout the resolution process, ensuring the client feels supported.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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