Job details

Engineering Manager of Resort Operations - Second Shift

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Company Description

On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

We are seeking a dynamic and experienced Engineering Manager to lead our resort operations and maintenance team. The ideal candidate will be responsible for ensuring the safety, functionality, and efficiency of our facilities while providing exceptional service to our guests.

As Engineering Manager, you will:

Oversee all aspects of engineering and maintenance operations for the resort, including mechanical, electrical, plumbing, and HVAC system, structural repairs to masonry, woodwork, and furnishings of buildings
Develop and implement preventative maintenance programs to ensure the ongoing reliability and safety of resort facilities and equipment
Coordinate with resort management and other departments to prioritize maintenance projects and ensure timely completion within budgetary constraints
Requisition tools, equipment, and supplies
Inspect completed work for conformance to blueprints, specifications, and standards
Study production schedules and estimate workers hour requirements for completion of job assignments
Interpret company policies to workers and enforce safety regulations

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

At least 3 years of Engineering leadership experience and/or training; or equivalent combination of education and experience
Extensive knowledge of building systems and maintenance techniques, as well as relevant codes and regulations
Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Strong leadership and team-building skills, with the ability to motivate and inspire a diverse workforce
Must be able to lift up to 50 pounds and work in outdoor weather conditions
Valid TN State Driver’s License
Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Engineering Manager of Resort Operations - Second Shift, Westgate Resorts

At Westgate Smoky Mountain Resort & Spa in beautiful Gatlinburg, TN, we’re on the lookout for an Engineering Manager of Resort Operations for the second shift. This isn't just any management role; it’s a chance to lead our dynamic team in maintaining a paramount guest experience surrounded by the stunning vistas of the Great Smoky Mountains. As an Engineering Manager, you'll oversee all engineering and maintenance operations, ensuring that every detail—from mechanical systems to structural repairs—meets our high standards. Your role involves developing preventative maintenance programs and coordinating projects across departments, all while emphasizing our core values of integrity and passion. With a heavy focus on guest safety and operational efficiency, you’ll inspect completed work, prioritize tasks, and motivate a diverse team to deliver exceptional service. If you possess at least three years of engineering leadership experience, a solid grasp of building systems, and strong communication skills, we want to hear from you! Join us in creating unforgettable memories for our guests while enjoying a work environment that comes with comprehensive benefits and advancement opportunities, all set against the backdrop of the most-visited national park in the U.S. Are you ready to take on this exciting role?

Frequently Asked Questions (FAQs) for Engineering Manager of Resort Operations - Second Shift Role at Westgate Resorts

What are the responsibilities of the Engineering Manager of Resort Operations at Westgate Smoky Mountain Resort?

As the Engineering Manager of Resort Operations at Westgate Smoky Mountain Resort, your responsibilities include overseeing the maintenance and efficiency of all engineering systems, such as mechanical, electrical, plumbing, and HVAC. You'll also implement preventative maintenance programs, coordinate projects with resort management, and enforce safety regulations, ensuring that the resort facilities not only meet but exceed guest expectations.