Grounds Person - job 1 of 3

As a Grounds Person at Westgate Smoky Mountain Resort & Spa, you'll be responsible for maintaining the property grounds, which includes tasks such as operating vehicles for pickup and golf cart duties, emptying trash cans and recycling bins, cleaning sidewalks and curbs, and ensuring all outdoor areas are clean and safe. This role is crucial to providing a welcoming environment for all resort guests.

To apply for the Grounds Person position at Westgate Smoky Mountain Resort & Spa, you need to be at least 18 years old with a valid driver’s license. You'll also need to be able to lift up to 50 lbs and work outdoors in varying weather conditions. A background check, drug test, and eligibility verification for employment in the U.S. are mandatory as part of the hiring process.

Grounds Persons at Westgate Smoky Mountain Resort & Spa can enjoy comprehensive health benefits, including medical, dental, and vision care. Additional perks include paid time off, paid holidays, a 401K plan with company match, wellness programs, tuition assistance, and exclusive discounts across resorts and entertainment offerings, ensuring you feel valued and supported.

Westgate Smoky Mountain Resort & Spa offers a Daily Pay benefit for Grounds Persons, allowing you to access your earned wages before the traditional payday. This flexibility means you can manage your finances more effectively and get your hard-earned money when you need it most—making your experience with us feel even more rewarding.

As a Grounds Person at Westgate Smoky Mountain Resort & Spa, expect a flexible work schedule that accommodates the needs of our resort operations. Your duties may require you to work varied hours, including weekends and holidays, but this allows you to experience the vibrant atmosphere of our resort and engage with guests at their happiest!

In answering this question, share your appreciation for the outdoors and how this role aligns with your passion for maintaining beautiful spaces. Mention the appeal of working in the scenic environment of the Great Smoky Mountains and your willingness to contribute to a positive guest experience.

Provide a specific example that highlights your self-motivation and problem-solving skills. Discuss how you took initiative and ensured the successful completion of your responsibilities while working independently, emphasizing your work ethic and commitment to quality.

Demonstrate your ability to handle feedback constructively by discussing a past experience where you received constructive criticism. Explain how you viewed it as an opportunity for growth and how you applied the feedback to improve your performance.

Emphasize the importance of safety as a Grounds Person. Share a relevant example where you identified and mitigated potential hazards while performing your job duties. Discuss how prioritizing safety not only protects yourself but also enhances the guest experience.

Discuss skills such as attention to detail, time management, teamwork, and basic equipment operation. Connect these skills back to your previous experiences, reinforcing how they make you a great fit for the Grounds Person role at Westgate Smoky Mountain Resort & Spa.

Outline a systematic approach to maintaining the grounds in a tidy and welcoming manner. Mention routine checks, proactive litter collection, and collaborating with team members to ensure high standards are met at all times.

Detail your experience with groundskeeping equipment such as lawnmowers, leaf blowers, and trash compactors. Describe your competence in operating these tools safely and effectively, showcasing your preparedness for the responsibilities in this role.

Reflect on how teamwork enhances efficiency and creates a supportive work environment. Illustrate with an example of how collaboration in past roles led to better outcomes, emphasizing that as a Grounds Person, teamwork promotes a positive atmosphere for guests and staff alike.

Share hobbies or interests that connect to the tasks of the Grounds Person, such as gardening, environmental conservation, or outdoor sports. This showcases your passion for the outdoors and your commitment to maintaining a clean and welcoming environment.

Discuss the importance of reporting safety concerns promptly to supervisors and taking immediate action to safeguard guests and colleagues. Describe your proactive attitude towards maintaining a safe environment, reinforcing your alignment with Westgate’s core values.