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Sales Floor Attendant

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

What You Should Know About Sales Floor Attendant, Westgate Resorts

As a Sales Floor Attendant at Westgate Resorts in Gatlinburg, TN, you'll be the welcoming face that sets the stage for an exceptional guest experience. Your main role will be to assist customers by providing top-notch service, answering their questions, and helping them find exactly what they need. Whether you're restocking shelves, organizing displays, or ensuring the sales floor is inviting and clean, your attention to detail will shine through. You'll be part of a passionate team that believes in the Westgate mission: providing an unforgettable experience for every guest. Importantly, you won’t just be selling products; you’ll be promoting the Westgate lifestyle, creating lasting memories, and building connections with guests. Plus, working here comes with a wealth of benefits! Enjoy comprehensive health benefits, paid time off, 401K options, and even unique perks like pet insurance and tuition assistance! With opportunities for advancement and community involvement, this position is not just a job but a step towards a fulfilling career. Join us at Westgate Resorts, and let's create unforgettable moments together, one sale at a time!

Frequently Asked Questions (FAQs) for Sales Floor Attendant Role at Westgate Resorts
What are the main responsibilities of a Sales Floor Attendant at Westgate Resorts?

The primary responsibilities of a Sales Floor Attendant at Westgate Resorts include assisting guests with their needs, restocking merchandise, maintaining a clean and organized sales floor, and ensuring that all products are displayed attractively. You'll also engage with customers to enhance their shopping experience, providing knowledgeable assistance about products and services offered by Westgate.

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What qualifications do I need to apply for the Sales Floor Attendant position at Westgate Resorts?

While specific experience may vary, Westgate Resorts seeks candidates with strong interpersonal skills, a friendly demeanor, and a passion for customer service for the Sales Floor Attendant role. Basic computer skills and the ability to work in a fast-paced environment are also important. A high school diploma or equivalent is typically required.

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What benefits can I expect as a Sales Floor Attendant at Westgate Resorts?

As a Sales Floor Attendant at Westgate Resorts, you can look forward to comprehensive health benefits, paid time off, 401K with a generous company match, and unique perks like pet insurance and tuition assistance. The company also values work-life balance, offering flexible spending accounts and employee assistance programs.

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How does Westgate Resorts support employee advancement for Sales Floor Attendants?

Westgate Resorts is committed to employee development and offers several advancement opportunities for Sales Floor Attendants. The company provides training programs, community involvement initiatives, and pathways to grow within the resort, ensuring your career progresses while you're part of their enriching team.

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Are there team member discounts available for Sales Floor Attendants at Westgate Resorts?

Yes! Working as a Sales Floor Attendant at Westgate Resorts comes with exclusive discounts on hotels, resorts, cruises, restaurants, and entertainment. These benefits let you enjoy extraordinary experiences at a fraction of the cost, all while being a part of the Westgate family.

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Common Interview Questions for Sales Floor Attendant
What attracted you to the Sales Floor Attendant position at Westgate Resorts?

Share your enthusiasm for customer service and how Westgate's values resonate with you. You could mention the company's commitment to creating unforgettable experiences and how you see yourself making a difference.

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How would you handle a difficult customer on the sales floor?

Demonstrate your conflict resolution skills by outlining an approach that includes listening carefully, empathizing with the customer's concerns, and seeking a solution that aligns with company policies while prioritizing customer satisfaction.

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Can you provide an example of a time you went above and beyond for a customer?

Use a specific example to illustrate your commitment to customer service. Highlight how your actions positively impacted the customer experience and how it reflects the values of Westgate Resorts.

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What does teamwork mean to you in a sales environment?

Discuss the importance of collaboration in achieving sales goals and customer satisfaction. Emphasize communication, support, and working together to create a seamless experience for guests.

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How do you prioritize tasks during busy times on the sales floor?

Explain your ability to assess the situation and prioritize tasks based on urgency and guest needs. Share any organizational strategies or techniques you utilize to manage time effectively.

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What do you think is the most important quality for a Sales Floor Attendant?

Articulate the value of friendliness, efficiency, and product knowledge in providing excellent customer service. You might emphasize how these qualities contribute directly to guest satisfaction, particularly at Westgate Resorts.

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How would you keep the sales floor organized and visually appealing?

Discuss your attention to detail and experience with visual merchandising. Mention the importance of regular organization, cleanliness, and attractive displays to enhance the customer experience.

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What approach would you take to stay informed about products offered by Westgate Resorts?

Share your strategies for staying knowledgeable about the products, such as engaging in thorough training, utilizing company resources, and being proactive in learning about what’s new and trending.

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How would you contribute to a positive team atmosphere?

Talk about the importance of positivity in the workplace and share examples of how you've contributed to team morale in the past, whether through encouragement, support, or cooperative teamwork.

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What is your availability and flexibility regarding work shifts as a Sales Floor Attendant?

Be honest about your availability, but also express your willingness to adapt to the team’s needs. Highlight your understanding of the importance of flexibility in a customer-facing role at Westgate Resorts.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
March 29, 2025

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