Solutions Architect - Partner Solutions and Integrations

As a Solutions Architect at WideOrbit, your main responsibilities will include engaging with clients to understand their unique business goals, designing tailored ad tech solutions, and ensuring successful implementation. You’ll work closely with internal teams to overcome challenges and drive changes that deliver measurable business value, always acting as a trusted advisor to our clients.

To qualify for the Solutions Architect position at WideOrbit, candidates should have a Bachelor's degree, along with over 10 years of experience in broadcast network operations or within a software provider. Familiarity with SaaS platforms or complex enterprise resource planning systems is essential, as well as a strong understanding of the media and advertising technology landscape.

The Solutions Architect role is vital for client success at WideOrbit. By developing tailor-made solutions and workflows that align with client objectives, you ensure effective integration of WideOrbit's products into their operations. This collaboration leads to enhanced client satisfaction and long-term partnerships, ultimately driving the business forward.

The Solutions Architect at WideOrbit operates within a cross-functional team environment. You'll collaborate with teams in Sales, Product, Engineering, and Services, ensuring alignment on client priorities while addressing market demands. This synergy enhances the implementation process for our clients and fosters a culture of shared success.

As a Solutions Architect at WideOrbit, you can expect to utilize innovative practices that include customizing ad tech solutions by integrating third-party tools, mapping existing business processes, and advising on best practices. Continuous learning and adapting to industry trends play a significant role in this position, allowing you to maintain a leadership stance in the ad tech ecosystem.

In answering this question, emphasize your relevant experience in the ad tech sector, particularly your specific roles in developing or implementing technological solutions. Highlight examples where you successfully addressed client needs, emphasizing your strategic thinking and problem-solving capabilities.

Discuss your methodical approach to engaging with clients. Explain how you would conduct thorough research, ask strategic questions, and utilize active listening to uncover their operational challenges and business goals, ensuring your proposed solutions align with their needs.

Highlight your strong communication skills and collaborative mindset. Describe your tactics for building relationships and maintaining open lines of communication between departments, ensuring everyone is aligned on client objectives and project goals.

Detail your conflict resolution process, focusing on active listening, empathy, and problem-solving. Stress the importance of understanding the client's perspective and working collaboratively to find a mutually agreeable solution that maintains the relationship.

Mention specific technologies relevant to WideOrbit's offerings, such as SaaS platforms or enterprise systems. Be sure to convey your ability to adapt and learn new technologies quickly and how you leverage these tools to enhance implementable solutions for clients.

Explain your commitment to continuous learning through industry publications, attendance at webinars and conferences, and participating in professional networks. This shows your proactive approach to staying ahead in the fast-evolving advertising landscape.

Describe how a Solutions Architect serves as a critical link in the sales process by providing technical expertise and developing personalized proposals. Emphasize your ability to engage with stakeholders and showcase how solutions can solve their specific challenges, ultimately facilitating successful sales.

Discuss your organizational skills and how you assess project urgency, client needs, and strategic value. Emphasize the importance of clear communication with stakeholders to manage expectations while effectively juggling tasks.

Prepare a concise case study that outlines the client's challenge, your approach to designing the solution, and the resultant positive outcomes. This demonstrates your problem-solving abilities and the impact of your work.

Convey your passion for the media and advertising industry and how WideOrbit’s mission aligns with your professional values. Highlight what excites you about the opportunity to innovate and engage with clients in a meaningful way, contributing to their success through technology.