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Asst Liquor Store Manager

Overview

 

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Asst Liquor Store Manager

 

 

Job Purpose

Job Summary

Assists in the management of the daily operations in the liquor department. Assumes the role of team leader when the department manager is off and performs all managerial tasks accordingly. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Monitors and controls supply expenses, manages cash control, sales and cash items and records for the liquor store. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. his is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.

 

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

SERVICE:

Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the company’s expectations for freshness, quality and value. Trains department associates on inventory/stocking and computer assisted ordering. Offers assistance in finding or suggesting product selection.

60%

LEADERSHIP:

Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Assists in managing schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state, and federal laws, and company guidelines.

20%

FINANCIAL:

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, receiving products, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Assists in the planning, and organizing of the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.

10%

COMPLIANCE/SAFETY:

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

10%

Disclaimer

Performs other job-related duties as assigned.

 

Qualifications

Required Education

Required Education

Course of Study

 

 

Preferred Education

Preferred Education

Course of Study

High School / GED

 

Language Requirements

Language(s) Required

Language(s) Preferred

English

Spanish

Relevant Experience

Relevant Experience

Supervisory Experience

0 -3 yrs minimum

 

Knowledge, Skills & Abilities Required

·    Must be 21 years of age

·    Authorization to work in the United States or the ability to obtain the same.

·    Successful completion of pre-employment drug testing and background check.

·    Strong customer service skills.

·    Exceptional interpersonal, motivational and communication skills.

·    Knowledge of basic math

·    Ability to handle stressful situations

·    Proficient with computer applications used in effectively operating the department.

 

Environmental Factors

Environmental Factors

Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Preferred Equipment: baler/compactor, box cutter Personal Protective Equipment: Goggles, Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel Percent & Overnight

Travel Percent

Overnight

None

No

Shift(s)

Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.

What You Should Know About Asst Liquor Store Manager, Winn-Dixie Retail Stores

If you're looking to take your career in retail management to the next level, Southeastern Grocers is eager to welcome you as an Assistant Liquor Store Manager in beautiful Chiefland! This exciting role allows you to step into a leadership position, overseeing daily operations within our liquor department when the manager is off duty. You'll be the driving force behind increasing customer loyalty by promoting an inviting shopping environment and ensuring that our shelves are stocked with fresh and appealing products. You'll execute merchandising plans to perfection, manage cash control with precision, and keep our sales records up to date. The Assistant Liquor Store Manager will also be a key figure in training and developing our fantastic team, fostering an inclusive atmosphere that values diverse backgrounds and experiences. This position is active and rewarding, blending physical responsibilities with strategic management, helping both colleagues and customers feel valued and appreciated every day. If you're passionate about providing stellar customer service and enjoy leading by example in a bustling retail environment, we can’t wait for you to join our Southeastern Grocers family!

Frequently Asked Questions (FAQs) for Asst Liquor Store Manager Role at Winn-Dixie Retail Stores
What are the key responsibilities of the Assistant Liquor Store Manager at Southeastern Grocers?

As an Assistant Liquor Store Manager at Southeastern Grocers, you’ll oversee daily operations, ensuring a welcoming environment for customers, promoting good merchandising practices, and supporting a high standard of product freshness and quality. You'll also supervise, train, and develop team members while managing sales, cash control, and compliance with safety regulations.

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What qualifications are required for the Assistant Liquor Store Manager role at Southeastern Grocers?

To fit the Assistant Liquor Store Manager role at Southeastern Grocers, candidates must be at least 21 years old, authorized to work in the U.S., and have a high school diploma or GED. Strong customer service skills, basic math proficiency, and the ability to handle stressful situations are also essential. Previous supervisory experience is preferred.

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What skills are important for an Assistant Liquor Store Manager at Southeastern Grocers?

Successful Assistant Liquor Store Managers at Southeastern Grocers possess exceptional interpersonal, motivational, and communication skills. Knowledge of retail operations, merchandising, and customer engagement is vital, alongside effective use of computer applications for department management.

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What working conditions can Assistant Liquor Store Managers expect at Southeastern Grocers?

Assistant Liquor Store Managers at Southeastern Grocers will encounter various working conditions, often working indoors and outdoors in diverse temperatures and environments. The role requires standing, walking, and physical activity to ensure the store operates smoothly and efficiently.

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What opportunities for growth exist for an Assistant Liquor Store Manager at Southeastern Grocers?

At Southeastern Grocers, an Assistant Liquor Store Manager has the potential for significant career advancements. By showcasing leadership skills, exceptional customer service, and effective team management, you could progress to a department manager position, contributing to broader organizational success.

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Common Interview Questions for Asst Liquor Store Manager
How do you handle customer complaints as an Assistant Liquor Store Manager?

When dealing with customer complaints, it’s essential to listen actively, acknowledge their concerns, and respond empathetically. I would ensure to gather all relevant details before proposing a solution that aligns with company policies, ultimately restoring their confidence in our service.

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Can you give an example of how you've successfully trained a team member?

Certainly! I always start by assessing the individual's skill level and learning style. For instance, I once trained a new associate by pairing hands-on demonstrations with written checklists, which empowered them to replicate processes effectively while giving them the freedom to ask questions whenever needed.

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What strategies would you use to enhance customer loyalty in a liquor store?

To enhance customer loyalty, I would ensure that our store is welcoming and offers a seamless shopping experience. This could involve consistent merchandising of high-demand products, engaging in personal interactions with regular customers, and promoting loyalty programs or special events to reward our patrons.

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How do you prioritize tasks when managing a busy store?

I prioritize tasks based on urgency and customer impact. For example, I would first address immediate customer needs, followed by ensuring proper stock levels and then attending to administrative duties. This keeps store operations efficient while ensuring superior service.

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What compliance measures would you enforce as an Assistant Liquor Store Manager?

As an Assistant Liquor Store Manager, ensuring compliance with local, state, and federal regulations is critical. I would regularly review policies, conduct team training, maintain updated documentation for product safety, and ensure all staff understands the importance of these compliance measures.

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How do you maintain a positive work environment amongst team members?

Fostering a positive work environment starts with open communication and recognition. I would ensure regular team meetings to discuss achievements and challenges, provide constructive feedback, and celebrate small wins to boost morale and teamwork.

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Can you explain how you would manage cash control in a liquor store?

Managing cash control involves maintaining strict oversight of cash handling processes, conducting regular cash audits, ensuring accurate financial records, and training staff on best practices for cash management to minimize errors and discrepancies.

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What approach would you take to tackle a high turnover rate in your team?

To address high turnover, I would analyze employee feedback to identify common concerns, implement strategies for better onboarding, address any workplace issues promptly, and create an environment that values team input and career development opportunities.

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How would you analyze sales trends in your department?

Analyzing sales trends involves using sales data to gauge performance, identifying patterns or peaks in demand, and adjusting inventory and staffing accordingly. I would also seek feedback from team members about which products resonate with customers.

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What safety practices do you believe are essential in a liquor store environment?

Key safety practices include regular safety training for all staff, awareness of hazardous conditions, properly labeling all items, ensuring compliance with all legal safety protocols, and maintaining an accessible and well-stocked first-aid kit at all times.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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