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Parts Admin/Service Writer

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

 

Shift: Monday-Friday, 11am-8pm, Saturday 9am-3pm

 

What is the value of a WM job? 

The value of a WM job is more than a paycheckIt’s a way to create opportunities for you and your family. 

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us?  Click Apply to join the WM (formely Waste Management) team today. 



I. Job Summary
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. 

  • Assists in troubleshooting and resolving safety, service, and operational issues.
  • Creates, distributes, and closes-out customer tickets on a daily basis.
  • Maintains and distributes department related information on a daily basis.
  • Communicates with other supervisors and managers about operations and/or dispatch issues.
  • Completes and maintains a variety of reports as directed by the department manager.
  • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assists with data collection and reporting required for incentive pay programs.
  • Assists with the processing of payments and other financial tasks as necessary.
  • Assists in the implementation of operational projects as needed.
  • Communicates with customers about service issues as needed.
  • Communicates with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
  • Performs other duties as assigned.

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

  • Education: High school diploma or G.E.D. (accredited)
  • Experience: No prior work experience required.

B.Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • None required.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
  • Required to exert physical effort in handling objects less than __ pounds rarely;
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;

Normal setting for this job is: office setting and/or landfill.

The expected hourly rate for this position is $25.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.


Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.

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Average salary estimate

$52000 / YEARLY (est.)
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$52000K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Parts Admin/Service Writer, WM

Are you ready to dive into a rewarding role as a Parts Admin/Service Writer with Waste Management in sunny Carson, California? In this position, you’ll be providing essential clerical and administrative support to our departmental managers while helping to coordinate the daily operations of a vibrant team. Your day-to-day tasks will include trouble-shooting and resolving various service and operational issues, creating and managing customer tickets, and maintaining vital reports. With a strong focus on communication, you’ll interact with supervisors, managers, and customers alike to ensure everything runs smoothly. You don’t need prior experience; just bring your high school diploma and a proactive attitude! Here at Waste Management, we believe in investing in our team. That means you’ll enjoy fantastic benefits like 100% tuition reimbursement for eligible employees and their families, along with comprehensive medical, dental, and vision plans. We’re about more than just a paycheck; we’re committed to your growth and the well-being of your family. If you’re ready to join a team where your contributions truly matter, we welcome you to apply!

Frequently Asked Questions (FAQs) for Parts Admin/Service Writer Role at WM
What are the responsibilities of a Parts Admin/Service Writer at Waste Management?

As a Parts Admin/Service Writer at Waste Management, you will perform essential duties such as assisting in troubleshooting service issues, creating and closing customer tickets, and maintaining departmental communications. You’ll also handle reports, manage data collection, and support various operational projects.

Join Rise to see the full answer
What qualifications do I need to become a Parts Admin/Service Writer with Waste Management?

To qualify for the Parts Admin/Service Writer role at Waste Management, at least a high school diploma or G.E.D. is required. It's worth noting that no prior work experience is necessary, making this an excellent entry-level opportunity for candidates eager to learn and grow.

Join Rise to see the full answer
What benefits does Waste Management offer to Parts Admin/Service Writers?

Waste Management offers a comprehensive benefits package for Parts Admin/Service Writers that includes medical, dental, and vision coverage, a stock purchase plan, a 401K with company match, and 100% tuition reimbursement for eligible employees and their families.

Join Rise to see the full answer
What is the typical work environment for a Parts Admin/Service Writer at Waste Management?

The Parts Admin/Service Writer role at Waste Management typically takes place in an office setting, but you may also find yourself exposed to a landfill environment occasionally. You’ll be engaged primarily in clerical duties with minimal physical effort required.

Join Rise to see the full answer
What is the salary for a Parts Admin/Service Writer position at Waste Management?

The expected hourly rate for a Parts Admin/Service Writer position at Waste Management is around $25.00. Keep in mind that this rate can vary based on your experience, education, and specific location within California.

Join Rise to see the full answer
Common Interview Questions for Parts Admin/Service Writer
Can you describe your experience with administrative tasks relevant to the Parts Admin/Service Writer role?

Highlight any relevant experience you have with administrative duties, managing reports, or using software to track data. Emphasize your attention to detail and organizational skills that ensure tasks are completed efficiently.

Join Rise to see the full answer
How would you handle a customer service issue as a Parts Admin/Service Writer?

Discuss your approach to customer service, showcasing your communication skills and ability to remain calm under pressure. Provide an example of a time you resolved a customer issue, focusing on how you identified the problem and your solution.

Join Rise to see the full answer
What software tools are you familiar with that would assist you in this position?

Mention any experience with software tools related to administration or operations management. If you’ve worked with ticketing systems, data entry programs, or any industry-specific software, be sure to highlight that knowledge.

Join Rise to see the full answer
How would you prioritize your tasks as a Parts Admin/Service Writer?

Explain your approach to prioritizing tasks, such as creating a daily checklist, deadlines, and communication with team members. Use an example to illustrate how effective prioritization improved efficiency or productivity.

Join Rise to see the full answer
What do you understand about Waste Management's corporate culture?

Demonstrate your knowledge of Waste Management's values, including their commitment to environmental sustainability and employee growth. Reflect on how these values resonate with your personal philosophy and how they would influence your work.

Join Rise to see the full answer
Describe a time when you had to communicate effectively within a team.

Provide an example that showcases your teamwork skills, detailing the context, your role, and the outcome. Emphasize the importance of clear and timely communication in achieving shared goals.

Join Rise to see the full answer
Why are you interested in the Parts Admin/Service Writer role with Waste Management?

Discuss your passion for the administrative aspects of operations and how Waste Management's commitment to community and growth aligns with your career aspirations. Show enthusiasm for contributing to a team.

Join Rise to see the full answer
What strategies would you use to ensure accuracy in your work?

Talk about methods you utilize to maintain accuracy, such as double-checking data entry, using checklists, or setting reminders for follow-ups. Highlight your commitment to precision in all aspects of your role.

Join Rise to see the full answer
How do you stay organized in a fast-paced work environment?

Share techniques you use for organization, such as digital tools, physical filing systems, or time management strategies that keep your workflow smooth. Offer an example of managing multiple priorities successfully.

Join Rise to see the full answer
What initiatives have you taken in your previous roles to improve efficiency?

Discuss a specific initiative you implemented or proposed in a past role that led to efficiency gains. Focus on how you identified the area for improvement and the positive results of your efforts.

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DATE POSTED
April 9, 2025

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