BA & QA - Bilingual (Korean/ English) - job 1 of 3

A BA & QA - Bilingual (Korean/English) at Woongjin, Inc. has various responsibilities, including gathering business requirements from stakeholders, analyzing data to uncover insights, leading requirement analysis sessions, and developing test plans and documentation. These duties ensure that both IT and business needs are aligned and that processes are optimized for better service delivery.

To be considered for the BA & QA - Bilingual (Korean/English) position at Woongjin, Inc., candidates should hold a Bachelor’s degree in a relevant field and have at least 7 years of experience in a similar role. An understanding of IT terminologies, Agile, and SDLC, along with strong analytical and problem-solving skills, is also essential.

The BA & QA - Bilingual (Korean/English) role is crucial for the success of Woongjin, Inc. as it ensures that client requirements and business objectives are effectively translated into IT solutions. By creating and executing test plans and fostering communication across teams, this position directly impacts the quality and efficiency of our services.

Key skills and tools for the BA & QA - Bilingual (Korean/English) position include proficiency in data analysis tools, business process modeling, and project management methodologies. Additionally, excellent communication skills and the ability to document processes comprehensively using MS Office Suite are crucial for bridging gaps between IT and business teams.

The salary range for a BA & QA - Bilingual (Korean/English) at Woongjin, Inc. is between $75K to $85K a year. This compensation is commensurate with experience and the critical role this position plays within the organization.

As a BA & QA, I employ methods like interviews, surveys, and workshops to gather comprehensive business requirements. It's crucial to engage stakeholders directly to ensure clarity and that their needs are accurately captured.

My experience with Agile involves using iterative and incremental approaches to management. As a BA & QA, this means collaborating closely with cross-functional teams and adjusting requirements based on stakeholder feedback throughout the development lifecycle.

I analyze data by employing statistical methods and software tools to identify trends and insights. This analysis informs stakeholders about potential opportunities and risks, enabling data-driven business decisions.

Creating test plans and cases involves understanding the project requirements, identifying test scenarios, and detailing the procedures for testing each requirement. I prioritize clarity and thoroughness to ensure comprehensive coverage during testing.

I prioritize tasks based on project urgency, business impact, and deadlines. Utilizing a combination of project management tools and effective communication with teams helps ensure that critical tasks are completed on time.

I approach conflicts by facilitating open communication, allowing each party to express their concerns. I work to find a common ground, reframe issues from a collaborative perspective, and propose solutions that align with project goals.

To ensure documentation meets standards, I follow established templates and guidelines, regularly review my work for adherence to these standards, and seek feedback from peers. This leads to clear, consistent, and professional documentation.

I utilize tools such as Visio and Lucidchart for business process modeling. These tools allow me to illustrate current and future states effectively and communicate process improvements to stakeholders.

One process improvement I implemented involved streamlining the reporting process, which reduced the time taken to deliver insights by automating data collection processes. This allowed for quicker decision-making and increased efficiency.

The most important qualities for a BA & QA include strong analytical skills, excellent communication abilities, adaptability to changing environments, and a collaborative spirit to work effectively across teams and with stakeholders.