Logistic Operation Staff -Bilingual (English / Korean) - job 1 of 2

As a Logistic Operation Staff - Bilingual (English / Korean) at WOONGJIN, Inc., your main responsibilities will involve negotiating with carriers and third-party logistics providers to develop operational plans that meet customer needs. You'll maintain and enforce standard operating procedures to ensure compliance with local, state, and federal regulations, while also handling pricing for ocean, air, and trucking freight. Building relationships with vendors and reviewing KPIs to enhance customer satisfaction is also part of your role.

For the Logistic Operation Staff - Bilingual (English / Korean) position at WOONGJIN, Inc., preferred candidates should have at least 2 years of experience in the freight forwarding or logistics industry, along with strong skills in Excel and PowerPoint. Bilingual proficiency in English and Korean is preferred. Candidates should demonstrate excellent analytical and interpersonal skills, with a strong work ethic and the ability to handle multiple projects efficiently.

To excel as a Logistic Operation Staff - Bilingual (English / Korean) at WOONGJIN, Inc., it's essential to build strong relationships with both internal teams and external partners. Staying organized and managing time effectively will help you meet the fast-paced demands of the industry. Regularly reviewing performance metrics and striving to enhance customer satisfaction will also contribute significantly to your success.

As a Logistic Operation Staff - Bilingual (English / Korean) at WOONGJIN, Inc., proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook, is crucial. Having experience with Warehouse Management Systems (WMS) is also desirable. Familiarity with data reporting and analytics tools can enhance your effectiveness in this role.

The salary range for the Logistic Operation Staff - Bilingual (English / Korean) position at WOONGJIN, Inc. is between $26 to $28 per hour. This competitive pay reflects the importance of this role in our operational success and is accompanied by a dynamic work environment that encourages professional growth.

In an interview, you can demonstrate your ability to prioritize tasks by discussing your method for assessing project deadlines and requirements. Highlight your use of tools like spreadsheets or project management applications to keep track of various tasks, and emphasize the importance of communication with team members and stakeholders to ensure alignment on priorities.

When answering this question, choose a specific example where you encountered a logistical challenge, such as a shipment delay. Explain the steps you took to resolve the issue, emphasizing problem-solving skills, communication strategies, and the outcome. This illustrates your analytical ability and resourcefulness in stressful situations.

Share your approach to negotiation by explaining how you conduct research on market rates and carriers' capabilities. Discuss your focus on building long-term relationships based on transparency and mutual benefit, which can lead to more favorable terms over time. Providing an example of a successful negotiation can strengthen your response.

Highlight your knowledge of essential regulations impacting logistics operations, such as Customs Compliance laws and transportation safety regulations. Discuss your experience in ensuring compliance with these standards and the importance of staying updated on any changes in legislation that may affect operations.

In your response, emphasize the importance of stakeholder communication and feedback channels. Discuss specific strategies you might implement, such as regular performance reviews, KPIs tracking, and proactive customer support initiatives. This demonstrates your customer-oriented mindset and commitment to quality service.

Describe your past experience using data analytics tools to track KPIs and performance metrics in logistics. Provide examples of how you have used data to make informed decisions, improve processes, or enhance operational efficiency. This reflects your analytical mindset and practical experience in the field.

Highlight the complexity of logistics operations, where multiple stakeholders are involved, from suppliers to customers. Explain how effective communication can streamline processes, prevent misunderstandings, and enhance collaboration, ultimately leading to improved outcomes and customer satisfaction.

Discuss how Standard Operating Procedures (SOP) serve as a guideline for best practices that enhance efficiency and compliance in logistics. Emphasize the importance of regularly reviewing and updating SOPs to adapt to changing business needs, regulatory requirements, and technological advancements.

Share your approach to maintaining strong vendor relationships through regular communication, negotiating fair terms, and being responsive to their needs. Discuss your experience in resolving conflicts amicably and reinforcing partnerships, highlighting the mutual benefits that arise from strategic collaboration.

In your response, describe your methods for managing stress, such as effective time management, prioritizing tasks, and taking structured breaks when necessary. Share examples of high-pressure situations where you remained calm and focused, ultimately resulting in successful outcomes. This shows your resilience and adaptability.