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Sales Development Representative (SDR) - Americas

WunderGraph is growing fast, and we're on a mission to redefine how companies leverage GraphQL Federation at scale. Our North Star is to enable collaboration across small and large organizations, leveraging APIs as the backbone of growing the business.

To accelerate our growth, we need a Technical Sales Development Representative (SDR) to assist in driving new opportunities and supporting our sales and customer success efforts. This is a foundational hire for our sales team, and you'll play a critical role in helping us refine our sales processes and book calls with the right leads.

If you're a self-starter with a hustle mindset, with experience in tech (preferably developer tooling and SaaS), and a passion for building sales pipelines, we want to hear from you!

About the Role

As a Technical SDR at WunderGraph, you'll focus on driving new business opportunities by identifying prospects and decision makers, booking calls and managing our outreach processes. You'll work closely with CEO and CCO to ensure a seamless sales experience, assist in documenting and updating our CRM (Salesforce), and leverage intent-based tools to identify and reach our Ideal Customer Profile (ICP).

What you will be in charge of

  • Supporting our team by booking calls with potential customers

  • Managing and documenting sales processes in Salesforce, ensuring everything is up-to-date

  • Using tools like Koala to identify and track leads, follow up, and convert opportunities into booked calls

  • Creating and managing lead lists based on our Ideal Customer Profile (ICP) and market research

  • Cold emailing, leveraging intent-based tools, and reaching out to leads through targeted outreach

  • Scheduling and organizing events and meetings, while keeping Salesforce organized and comprehensive

  • Assisting in building out the foundation for our sales team and contributing to refining our sales processes

  • Collaborating with the team to explore new sales tools and strategies to improve our outreach efforts

What you bring to the table

  • Min. 3 years of experience in an SDR or B2B sales development role, preferably at a SaaS or developer tools vendor

  • Proven track record of successfully identifying opportunities and creating leads with large companies / enterprises

  • Strong organizational skills and experience in working with CRM tools like Salesforce

  • Ability to work under pressure towards ambitious (but not impossible) goals, monitoring and documenting your impact by KPIs

  • A hustle mindset, with a passion for chasing down leads and driving smart outreach efforts

  • Used to and successful when working under pressure towards ambitious goals and KPI

  • Experience with cold emailing, intent-based outreach, and pipeline building

  • Strong written and verbal communication skills in English, eloquent and great negotiating skills

  • Ability to work independently, prioritize tasks, and thrive in a fast-paced, dynamic environment

  • You are located in or close to the US time zones (Pacific / Eastern) because these are the time zones you need to cover

  • Bonus: Familiarity with tools like Koala, Salesforce, ActiveCampaign, or similar platforms

  • Bonus: Some familiarity with programming and technical concepts

What Success Looks Like

  • We have a steady pipeline of calls booked with high-quality leads (i.e. real buying intent) that are likely to convert to enterprise customers

  • Our Salesforce is clean, organized, and up-to-date with all sales and outreach activities

  • New opportunities are consistently being generated through cold outreach and intent-based targeting

  • The foundation for a scalable sales process is in place, with you playing a pivotal role in its creation

  • Professionalism on every level, from outreach to communication to handling the results

  • A collaborative, proactive, and hustle-driven approach to building WunderGraph's sales team

Why WunderGraph?

  • Work from wherever you thrive—we’re fully remote and globally distributed. If you're in Miami, come work with us in person! We also provide co-working space options worldwide if needed.

  • Pick your preferred work hardware

  • We focus on getting stuff done, and on having fun whilst doing so: work hard, play hard!

  • You can make a real difference and find lots of opportunities to grow together with us

  • Discretionary PTO: take the time you need to recharge

  • Competitive compensation

  • Depending on location, we offer healthcare benefits according to local standards

  • Team retreats across the globe

Note: This is a full-time, hybrid position based in Miami, Florida, with 3 days in the office and 2 days working remotely. The role focuses on the North American market.

The Process

We respect your time and interest in WunderGraph. This is why we're aiming to make the process as fast as possible. Here's what you can expect:

  • 30 min intro call with Alex from our People team

  • 30 min call with our CCO. Following this, you will receive a take home assignment (1 - 2h effort) regarding a Sales topic which you'll then present to the founders.

  • Complete the assignment and review together with our Founders

  • Culture fit call with team members

  • Offer

Our process also includes reference and background checks. We aim to respond or provide feedback in 2 or 3 days between each stage of the process. We're usually hiring through Deel as our Employer of Record, except for Germany or Florida where we're hiring directly.

We're looking forward to your application so we can grow together!

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative (SDR) - Americas, WunderGraph, Inc.

WunderGraph is on the lookout for a driven and passionate Technical Sales Development Representative (SDR) - Americas to join our rapidly growing team! As an SDR, your primary focus will be identifying high-quality leads and booking calls with potential customers, ultimately helping us refine our sales process. You'll be collaborating closely with our CEO and CCO, ensuring a seamless experience through meticulous management of our CRM system, Salesforce, and utilizing advanced tools to track and convert prospects. If you have at least three years of experience in B2B sales development, particularly in SaaS or developer tooling, and have a knack for cold outreach and pipeline building, you might be the perfect fit! At WunderGraph, we believe in a work hard, play hard environment—your efforts will help build a solid foundation for our sales team. With the capability to work remotely from anywhere across the globe, we still encourage face-to-face collaboration in Miami and provide options for co-working spaces worldwide. If you thrive in fast-paced settings, love tackling challenges, and want to make a real impact in the tech world, we invite you to take part in our mission of transforming GraphQL Federation at scale.

Frequently Asked Questions (FAQs) for Sales Development Representative (SDR) - Americas Role at WunderGraph, Inc.
What are the main responsibilities of a Technical Sales Development Representative at WunderGraph?

As a Technical Sales Development Representative (SDR) at WunderGraph, your key responsibilities include identifying and reaching out to potential customers, managing our outreach processes, booking calls, and documenting all activities in Salesforce. You will be focused on creating quality leads through cold emailing and using tools to track prospects, ensuring we maintain an organized and efficient sales pipeline. Additionally, your efforts will aid in refining our sales processes and creating a strong foundation for our sales team.

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What qualifications do I need to apply for a Technical Sales Development Representative position at WunderGraph?

To qualify for the Technical Sales Development Representative position at WunderGraph, candidates should have a minimum of 3 years of experience in an SDR or B2B sales development role, preferably within a SaaS or developer tools environment. Strong organizational skills, experience in using CRM tools like Salesforce, and the ability to work towards ambitious sales goals are essential. A hustle mindset and proficiency in cold outreach are also highly valued qualities for applicants.

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What is the work environment like for Technical Sales Development Representatives at WunderGraph?

WunderGraph offers a fully remote and globally distributed work environment for Technical Sales Development Representatives, allowing you to work from anywhere that suits you best. While we have a hybrid model with in-person collaboration in Miami, we also value flexibility and provide co-working space options if needed. Our culture emphasizes teamwork, collaboration, and having fun while getting the job done, ensuring a motivating and supportive workplace.

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How will my performance be measured as a Technical Sales Development Representative at WunderGraph?

Your performance as a Technical Sales Development Representative at WunderGraph will be monitored through key performance indicators (KPIs) that track your ability to identify opportunities, create leads, and book quality calls with potential customers. Success in this role will be evident through a steady pipeline of calls booked, organization and cleanliness in the Salesforce CRM, and the continuous generation of new opportunities through effective outreach.

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What opportunities for growth and development are available for Technical Sales Development Representatives at WunderGraph?

At WunderGraph, we are committed to personal and professional growth within our team. As a Technical Sales Development Representative, you will have access to ongoing training, mentorship, and the ability to collaborate with senior team members to enhance your skills. Additionally, as our team continues to grow, there may be opportunities for advancement within the sales department or other areas of the company based on your interests and performance.

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Common Interview Questions for Sales Development Representative (SDR) - Americas
Can you outline your previous experience as a Sales Development Representative?

When discussing your experience, highlight specific roles and companies where you worked as an SDR, focusing on the tools and methods you used to generate leads. Be sure to mention how you met or exceeded performance metrics and any particular achievements that demonstrate your impact on the sales process.

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How do you prioritize and manage your leads effectively?

Discuss your strategies for lead management, such as utilizing a CRM like Salesforce to categorize and track prospects. Explain how you determine which leads to prioritize, including any criteria like buyer intent or company size, to convey your strategic approach to pipeline management.

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What methods do you find most effective for cold outreach?

You should discuss specific cold outreach strategies you have successfully employed, such as personalized emailing, social selling, or leveraging intent-based tools. Provide examples of how these strategies have led to booked calls and meaningful interactions with potential leads.

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Can you describe a challenging sales situation you faced and how you overcame it?

When answering, detail a specific challenge you encountered in your sales efforts, explaining the context and your response. Share the actions you took, how you adapted your strategy, and what the final outcome was. This showcases your problem-solving skills and resilience.

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How familiar are you with using Salesforce or other CRM systems?

Be honest about your experience with Salesforce or other CRM systems, elaborating on how you have used them in past roles for managing leads and documenting sales activities. Discuss any specific features you find particularly useful and how they have helped you stay organized and efficient in your sales efforts.

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Describe how you build rapport with potential customers during outreach.

This is an opportunity to illustrate your interpersonal skills. Discuss techniques you use to engage leads, such as personalizing communication to reflect their interests or pain points, and the importance of building relationships to foster trust and open dialogue.

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What are your strategies for handling rejection in sales?

Share your perspective on rejection, emphasizing its role in the sales process. Discuss how you cope with setbacks, learn from feedback, and maintain a positive mindset, which is essential for continuing your outreach efforts.

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How do you stay motivated in a high-pressure sales environment?

Talk about the personal strategies you utilize to stay motivated, such as setting short-term goals, celebrating small wins, or maintaining a supportive network of colleagues. Reflecting on your response will show interviewers your resilience and commitment.

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What do you know about WunderGraph and why are you interested in joining us?

Demonstrate your research by discussing what sets WunderGraph apart, such as its mission or innovative approach to GraphQL Federation. Share your alignment with the company culture and values, showing genuine enthusiasm for the role and organization.

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How do you plan to contribute to building a strong sales pipeline at WunderGraph?

Outline your proactive approach to prospecting and lead generation. Emphasize your experience with tools and techniques, such as leveraging intent data or using targeted outreach strategies, to articulate how you will effectively contribute to WunderGraph's sales growth.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 30, 2025

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