Maintenance Technician I - Wyndham Legacy Golf Resort

As a Maintenance Technician I at Wyndham Legacy Golf Resort, your primary responsibilities will include performing general facility maintenance, addressing service requests, and ensuring all buildings and units are in excellent condition. You’ll engage in a variety of tasks from minor appliance repairs and painting to basic carpentry and electrical work, all aimed at creating a perfect experience for our guests.

To excel as a Maintenance Technician I at Wyndham Legacy Golf Resort, you should possess basic handyman skills, have a professional appearance, and embody a positive can-do attitude. A collaborative spirit is essential, as you’ll work closely with your team members while also being able to tackle tasks independently as needed.

Absolutely! As a Maintenance Technician I at Wyndham Legacy Golf Resort, you’ll enjoy a comprehensive range of benefits if you work 30 or more hours per week. These benefits include medical, dental, and vision coverage, flexible spending accounts, and even paid time off, parental leave, and a 401k with employer match, enhancing your overall job satisfaction.

The hiring process for a Maintenance Technician I at Wyndham Legacy Golf Resort typically involves submitting your application, followed by interviews with the hiring team. You may be asked about your maintenance experience and problem-solving skills. It’s always good to showcase your enthusiasm for creating memorable guest experiences and your ability to work both independently and as part of a team.

While prior maintenance experience can be beneficial for the Maintenance Technician I role at Wyndham Legacy Golf Resort, it's not necessarily a requirement. We value a positive attitude and a willingness to learn just as much, so if you have basic handyman skills and a desire to grow, we encourage you to apply!

When answering this question, highlight any relevant past experiences you’ve had in maintenance, detailing specific tasks you handled. For instance, you could mention your work on repairs, landscaping, or facility inspections, demonstrating your understanding of maintaining a safe and welcoming environment.

To effectively prioritize tasks, explain your method of assessing the urgency of requests. Talk about your ability to communicate with team members or supervisors when scheduling tasks, ensuring that critical issues impacting guest experiences are addressed promptly.

Detail specific handyman skills such as painting, minor repairs, or basic electrical work. Highlight any relevant projects or experiences where you successfully utilized these skills to complete maintenance tasks, showcasing your proficiency and readiness for the role.

Explain your approach to handling guest complaints with professionalism and attentiveness. Emphasize your commitment to customer service and how you would evaluate the issue at hand, provide timely solutions, and follow up to ensure satisfaction.

Discuss your knowledge of safety protocols and your commitment to adhering to them. Provide examples of how you have previously implemented safety precautions or how you ensure the safe use of tools and materials when conducting maintenance work.

Share a specific example that demonstrates your problem-solving skills. Discuss the issue, the steps you took to analyze and resolve it, and the successful outcome, highlighting your ability to think critically under pressure.

Answer this by explaining your strategies for organization and time management, such as creating checklists, leveraging technology for tracking requests, or maintaining a tidy workspace, which helps you remain efficient during busy times.

Reflect on your passion for hospitality and the impact of creating enjoyable experiences for guests. Talk about how being part of a team dedicated to excellent service motivates you to deliver the best possible results in maintenance.

Mention any resources you utilize, such as industry blogs, workshops, or certification courses, that help you stay informed about new techniques and equipment. This indicates your commitment to continuously improving your skills and knowledge.

Discuss the significance of collaboration in maintenance work, especially in a resort setting where guest satisfaction is paramount. Highlight how effective communication and support among team members lead to quicker response times and higher quality service.