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Team Lead - Engineering (Front End Platform)

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


Lead the team building the future of Xero's user interface. As the Engineering Team Lead for Frontend Design Systems, you'll be accountable for the engineering strategy behind our shared UI. Your pod will develop the foundational frontend components and platforms used across all of Xero's products, ensuring consistent and cohesive experiences.


This includes everything from UI components as small as a button, to complex dashboard experiences enabling each to be built across the business with minimal effort and in a consistent manner. If you're passionate about creating scalable design systems that empower developers and delight users, we'd love to hear from you.


What you'll bring:

- Technical background with previous experience as a technical engineer.

- Experience managing software delivery/engineering teams using Lean-Agile methodologies.

-Strong understanding of modern software delivery practices and lifecycle.

-Ability to balance individual and business needs.    

-Coaching, mentoring, and people leadership skills.    

-Demonstrated growth mindset and high EQ.    

-Ability to lead/live the company vision and values.    

-Experience in a digital product or SaaS environment.


What you'll do:


Team Management & Development:

- Manage engineers, support their development, and foster a positive, high-performing engineering culture.  

- Coach the team, provide feedback, and drive engagement.  

- Attract, recruit, and retain talent.  

- Facilitate team events.  


Engineering & Delivery:

- Ensure effective delivery pipeline, systems, and product health.  

- Drive engineering initiatives, ensure progress towards goals, and advocate for engineering standards.  

- Oversee estimates, delivery forecasting, and reporting.  

- Troubleshoot production issues and ensure post-incident learnings.  


Collaboration & Communication:

- Maintain relationships with product peers and stakeholders.  

- Communicate technical risks and provide information to stakeholders.  


Continuous Improvement:

- Drive continuous improvement and stay updated on emerging practices.


What success looks like:
  • Team delivers high-quality software that meets customer needs and Xero's standards, with a predictable pace.  
  • Accurate and timely information is provided to stakeholders.
  • Team members understand their contributions, development areas, and growth opportunities.  
  • Team members are engaged, empowered, and receive regular feedback.  
  • Good performance is recognised, and poor performance is managed.
  • The leader fosters a positive environment and removes barriers to team success.  
  • Processes are completed efficiently.


Why Xero

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.


Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully.  At Xero we embrace diversity and inclusion and value a #challenge mindset.


Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.


Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too. 

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What You Should Know About Team Lead - Engineering (Front End Platform), Xero

At Xero, we are excited to welcome a new Team Lead - Engineering (Front End Platform) to our dynamic team! In this engaging role, you'll be spearheading the development of our shared user interface, driving forward our engineering strategy for frontend design systems. As the Engineering Team Lead, you'll lead a passionate pod focused on creating foundational UI components that are used across all of Xero's products. Your work will ensure that our users experience a consistent and delightful interaction with our software, from the smallest buttons to complex dashboard experiences. If you thrive in an environment where you can coach and inspire engineers, all while advocating for best practices in software delivery, this opportunity is for you. With a strong emphasis on Lean-Agile methodologies, you’ll help manage the team's growth, attraction, and retention of top talent, while fostering a healthy engineering culture. Moreover, you’ll play a crucial role in enhancing product quality and delivery pipelines, always keeping a keen eye on stakeholder communication and continuous improvement. Key to this role is not just your technical expertise, but also your ability to lead with empathy, coach your team, and celebrate their successes. At Xero, we believe in making a positive impact on our customers' lives and fostering an inclusive workplace where every voice is heard and valued. If you are passionate about creating design systems that empower developers and delight users, we want to hear from you!

Frequently Asked Questions (FAQs) for Team Lead - Engineering (Front End Platform) Role at Xero
What are the main responsibilities of the Team Lead - Engineering at Xero?

As the Team Lead - Engineering (Front End Platform) at Xero, your primary responsibilities include managing and developing engineers, driving software delivery initiatives, and ensuring that the team maintains a high-quality engineering culture. You will facilitate team growth, oversee project progress, manage effective delivery pipelines, and ensure effective communication with stakeholders about technical risks.

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What qualifications do I need to apply for the Team Lead - Engineering position at Xero?

To be considered for the Team Lead - Engineering role at Xero, a technical background with previous experience as a technical engineer is essential. You'll also need experience in managing software delivery teams using Lean-Agile methodologies, strong leadership and coaching skills, and a proven ability to balance individual and business needs within a digital product or SaaS environment.

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How does Xero support the professional development of Team Leads in Engineering?

At Xero, we prioritize the professional growth of our Team Leads in Engineering by offering numerous development opportunities. You will have access to career development programs and coaching resources that empower you to enhance your skills in engineering management and stay updated on emerging industry practices. Our inclusive culture encourages continuous learning.

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What is the team culture like for the Team Lead - Engineering at Xero?

The team culture for the Team Lead - Engineering position at Xero is built on collaboration, support, and inclusivity. You will be joining a diverse group of professionals who believe in open communication and the importance of team engagement. We encourage a challenge mindset, where everyone's contributions are valued, and successes are celebrated regularly.

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What kind of projects will the Team Lead - Engineering at Xero oversee?

As a Team Lead - Engineering (Front End Platform) at Xero, you'll oversee the development of essential frontend components and platforms used across all our products. This includes managing projects aimed at streamlining user interface experiences and ensuring consistency in design practices. You will champion initiatives that enhance product quality and timeliness, which directly impacts user satisfaction.

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Common Interview Questions for Team Lead - Engineering (Front End Platform)
Can you describe your experience with Lean-Agile methodologies in software delivery?

In responding to this question, highlight specific instances where you have successfully implemented Lean-Agile methodologies in previous roles. Discuss how these methodologies improved efficiency, collaboration, and output quality within your team. Provide metrics or outcomes when possible to demonstrate tangible results.

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How do you foster a positive engineering culture within your team?

To effectively answer this question, discuss your approach to management by focusing on coaching, feedback, and recognition. Explain how you encourage open communication and collaboration among team members, and provide examples of how these practices have led to a more engaged and high-performing team.

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What strategies do you use for managing team performance and accountability?

When discussing management strategies, emphasize the importance of setting clear goals and expectations while regularly monitoring performance. Mention your experience with feedback mechanisms and performance reviews, and how these tools have contributed to accountability and personal growth within your team.

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How would you approach troubleshooting production issues?

In your response, outline a systematic approach to troubleshooting that includes identifying the problem, gathering relevant data, and collaborating with your team to find solutions. Discuss the importance of post-incident reviews to learn from failures and implement preventive measures moving forward.

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Can you provide an example of a successful project you led and the challenges you faced?

Choose a specific project to discuss that showcases your leadership and problem-solving skills. Detail the project goals, your role in its success, the challenges encountered, and how you overcame them. Highlight the outcomes to illustrate your ability to lead effectively under pressure.

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How do you maintain effective communication with stakeholders?

Discuss your practices for keeping stakeholders informed through regular updates and status reports. Emphasize the importance of transparency in managing stakeholder expectations and addressing any concerns promptly. Share an example of how effective communication has positively influenced project outcomes.

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What tools or technologies do you find essential for engineering management?

Highlight specific tools you have experience with that facilitate project management, code collaboration, and team communications, such as Jira, Git, or Slack. Explain how you have effectively utilized these tools to enhance team productivity and streamline workflows.

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How do you ensure your team is aligned with the company vision and values?

Illustrate your approach to aligning the team with company vision by regularly discussing Xero's values and sharing relevant examples that resonate with the team. Mention specific initiatives you've implemented to create a sense of ownership and alignment within the team.

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What role do you see yourself playing as a mentor in this position?

Discuss your passion for mentoring by sharing your approach to developing junior engineers and cultivating their professional growth. Highlight how you utilize regular feedback, supportive practices, and create opportunities for skill enhancement to help them reach their potential.

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How would you drive continuous improvement within your engineering team?

In your answer, reflect on your philosophy of encouraging innovation and experimentation within the team. Discuss practices such as retrospectives, feedback loops, and keeping up with industry trends that can lead to actionable improvements in processes and product delivery.

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Xero is a New Zealand–based technology company that offers a cloud-based accounting software for small businesses. They have offices in New Zealand, Australia, the United Kingdom, the United States, Canada, South Africa and Singapore.

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Future MakerBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 5, 2025

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