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Leasing Consultant

Do you enjoy exceeding goals and working with a successful team where your potential for earnings is unlimited? If so, this is the opportunity for you! RuMe (pronouced roo-mee) Property Management is looking for an ambitious salesperson to assist with leasing at our St. Charles, IL property.

Job Description:

If you have a commitment to excellence, enjoy exceeding goals and work well in a team atmosphere, this may be your opportunity to join our successful team.

We are looking for a Leasing Consultant who will be responsible for following a trained leasing process, attaining sales and retention goals and setting the pace for fellow team members.

The individual should be willing to work in a fun, competitive leasing environment and have flexible hours.

Responsibilities

  • Provide a best-in-class, dynamic, proactive, and friendly guest customer service experience.
  • Perform all sales and leasing activities for a 220-units property that meet the expected revenue and occupancy goals by promptly qualifying prospects, expeditious follow-up, assisting with processing applications, credit screening, and criminal background checks as needed, and ensuring a smooth resident move-in and lease signing experience.
  • Collaborate with maintenance team members prior to resident move-in and ensure units are in move-in ready condition.
  • Demonstrate knowledge and provide feedback about current market and competitor conditions that may impact occupancy and sales results, assist with the development and implementation of short and long-term marketing plans and goals to sustain occupancy.
  • Follow the established policies related to concessions, specials, and other programs to boost occupancy.
  • Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
  • Strong proficiency in the use of leasing and property management software to track availability, record leasing activities, manage resident and prospect data.
  • Respond quickly and courteously to prospect and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey prospect or other requests to the appropriate individual(s).
  • Assist with renewals, making sure to achieve high retention at the increased renewal rate.
  • Host resident events, making sure to maintain positive resident relations, experience and sense of community.
  • Assist with reputation management, making sure surveys and reviews are responded to in timely manner.
  • Assist the Property Manager as needed.
  • Sales and customer service experience required.
  • Yardi experience highly preferred.
  • The individual must have an outgoing, friendly, positive personality.
  • Must have strong communication skills and a desire to learn.
  • Must have proven reliability, results-driven, goal oriented, and willing to adapt to a fast paced and quickly changing environment.
  • Base salary ($19 - $22 per hour) plus a highly competitive commission program
  • Medical, dental, and vision insurance available
  • Paid holidays and vacations
  • Housing discount available

Average salary estimate

$42680 / YEARLY (est.)
min
max
$39520K
$45840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leasing Consultant, Zinger Property Group

Are you ready to make an impact as a Leasing Consultant with RuMe Property Management? If you thrive in a vibrant team environment and have a passion for sales, this position could be your golden opportunity! Located at our welcoming St. Charles, IL property, you'll be instrumental in helping us meet our leasing goals. Your day-to-day will involve providing exceptional customer service to prospective residents, managing all aspects of the leasing process, and ensuring that our apartments are ready for new tenants. You’ll be skillfully qualifying prospects, responding promptly to inquiries, and expertly guiding them through applications and lease signings. You’ll also play a key role in collaborating with our maintenance team to ensure that everything is in tip-top shape for every new move-in. We’re looking for someone who enjoys creating a friendly, welcoming atmosphere while demonstrating a solid understanding of market trends and competition. A successful Leasing Consultant at RuMe will foster great relationships with residents through events and prompt communication, contributing to a positive community vibe. Your sales mindset and ability to handle objections play a crucial role in converting prospects into proud residents. And it doesn’t stop there—if you’re eager to learn and grow while supporting property management operations, you’ll find plenty of opportunities here. With a competitive base salary, commission program, and additional benefits like health insurance and housing discounts, your effort won’t go unnoticed. Join us at RuMe Property Management and help shape the future of living experiences in St. Charles, IL!

Frequently Asked Questions (FAQs) for Leasing Consultant Role at Zinger Property Group
What responsibilities does a Leasing Consultant at RuMe Property Management have?

As a Leasing Consultant at RuMe Property Management, you will handle various responsibilities that are essential to ensuring both occupancy and resident satisfaction. Your key duties include providing exceptional customer service, managing the leasing process from qualification to move-in, collaborating with maintenance for property readiness, and executing marketing strategies to maintain high occupancy rates. You’ll also assist with renewals and host resident events, fostering a sense of community among residents.

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What qualifications are required for the Leasing Consultant position at RuMe Property Management?

To excel as a Leasing Consultant at RuMe Property Management, candidates should have a background in sales and customer service, a positive attitude, and strong communication skills. Preferred qualifications include experience with Yardi property management software, demonstrating reliability and a results-driven mentality, as well as being adaptable in a fast-paced environment. A commitment to excellence and a friendly personality are essential for building strong resident relationships.

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What is the expected salary for a Leasing Consultant at RuMe Property Management?

The base salary for a Leasing Consultant at RuMe Property Management ranges from $19 to $22 per hour, in addition to a highly competitive commission program. This compensation rewards your efforts in meeting sales and retention goals, creating significant earning potential while you contribute positively to resident experiences.

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What are the benefits offered to Leasing Consultants at RuMe Property Management?

Leasing Consultants at RuMe Property Management enjoy a comprehensive benefits package, which includes medical, dental, and vision insurance, as well as paid holidays and vacations. Additionally, there are housing discounts available, making it an attractive position for those looking to grow and thrive in the property management sector.

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How does the Leasing Consultant role at RuMe contribute to community building?

As a Leasing Consultant at RuMe Property Management, you play a vital role in community building through direct interaction with residents. By organizing resident events and maintaining positive communication, you create an engaging and welcoming atmosphere. Your efforts in addressing resident concerns and fostering a strong sense of community enhance satisfaction and retention, ultimately leading to a thriving property.

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Common Interview Questions for Leasing Consultant
What makes you interested in the Leasing Consultant position at RuMe Property Management?

When answering this question, discuss your passion for sales and how you enjoy helping people find their ideal homes. Mention what attracts you to RuMe's team culture and their commitment to excellent customer service.

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How would you handle a difficult applicant during the leasing process?

Demonstrate your customer service skills by explaining how you would actively listen to the applicant's concerns, provide thoughtful solutions, and maintain professionalism to ensure they feel valued and understood throughout the process.

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Can you describe your experience with property management software?

Be specific about any software you have used, especially Yardi if applicable. Illustrate your familiarity and competence in tracking leasing activities and managing resident data, as this will showcase your preparedness for the position.

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What strategies would you use to achieve high occupancy rates?

Discuss your awareness of market trends and the importance of effective marketing strategies. Mention how you would engage in creative outreach and maintain relationships with prospects to convert leads into residents.

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How do you prioritize tasks when managing multiple inquiries?

Share your organizational skills and mention tools or methods you use to manage your time effectively. Emphasize the importance of quick responses and follow-ups in a leasing environment.

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Describe a time you exceeded a sales goal. What did you do?

Use a specific example where you exceeded your target, detailing your strategies and the challenges faced. Highlight the skills you applied and any lessons learned that you would bring to the Leasing Consultant role.

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How would you improve resident relations at your property?

Highlight your interpersonal skills and creativity by discussing ideas for resident events, feedback loops, and community involvement. Express your commitment to ensuring every resident feels heard and valued.

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Explain a time when you had to adapt quickly. How did you handle it?

Provide a specific example that demonstrates your ability to remain flexible and problem-solve on the spot. This shows your capability to thrive in the fast-paced environment of leasing.

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What do you believe is the most important aspect of customer service in leasing?

Discuss the importance of empathy and understanding prospective tenants’ needs. Explain how your approach to kindness and respect can lead to successful, long-term tenancies.

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Why do you think teamwork is essential for a Leasing Consultant at RuMe?

Emphasize the necessity of collaboration with various teams, including maintenance and management, to ensure seamless operations. Your answer should reflect understanding how team dynamics contribute to achieving both individual and company goals.

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We manage Apartment Communities and Self Storage facilities and so do many other companies. We are aware that our customers have many choices and are educated regarding their options. At Zinger Property Group we are unique in the way we blend hi...

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Full-time, on-site
DATE POSTED
March 18, 2025

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