Controller (Pilot In Command)
About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
About You and The Role
Zipline is looking for a Remote Pilot in Command (RPIC) to join our Flight Operations team as we launch our brand new P2 aircraft in our newest metro, Dallas, TX. For the first 4-6 months, you will be located on-site in Dallas, then transition to our Remote Operations Control Center near Charlotte, North Carolina. The ideal candidate for this role has a passion for aviation, attention to detail, and the ability to leverage good judgment as part of a highly motivated team.
The successful candidate will be expected to meet and maintain the qualification requirements to act as an RPIC for Ziplines’s commercial drone delivery service. In this role, the RPIC is responsible for safely operating a highly autonomous aircraft system with multi-aircraft missions within and beyond visual line of sight (BVLOS), all while maintaining tight adherence to established policies, procedures, and FAA-associated regulations.
Note: Duties and responsibilities are expected to evolve to some degree as additional staff are hired, operations evolve, and new goals emerge. The following reflects the most current duties and responsibilities for the Controller (RPIC) position.
Note: For continued employment in this position, you must successfully complete Zipline’s approved flight training program and receive a Zipline controller (RPIC) certification. The training program takes approximately 3-4 weeks and is conducted at our remote operations/training facility in North Carolina. You will be compensated for attending this training and expenses will be covered in accordance with Zipline’s travel policy.
Duties / Responsibilities
- Safely execute commercial flights as the responsible person in charge for all uncrewed aircraft arriving, departing, and aloft (includes preflight planning, pre-shift briefing, ongoing weather checks, airspace monitoring, etc.)
- Ensure broader operational compliance with documented policies, procedures and regulatory permissions.
- Complete administrative and training tasks, qualifications, and proficiency activities quickly and/or on schedule.
- Ensure appropriate and timely response to downtime, fleet issues, and other abnormalities as observed.
- Upon request, assist with audits and various aspects of operational oversight, including safety and compliance.
What You'll Bring
- Prior experience with UAS or traditional flight operations preferred
- Sound judgment and decision making abilities in a time sensitive, safety critical environment
- Strong written and oral communication skills
- Attention to detail, both in performing hands-on work and administrative or data related tasks
- An ability to work well in a small team environment or independently
Technical Requirements
- FAA-issued P107 remote pilot certificate
- Completion of Zipline Flight Controller (RPIC) training
- Valid Driver’s license
- Must pass a pre-employment drug/alcohol screen and background check
- Must be eligible to work in the United States
- Must be able to lift up to 60 lbs and regularly move across uneven surfaces
- Because equipment required for this position has weight limitations set by the manufacturers for safety reasons, to qualify for this job you must weigh less than 250 lbs.
- Must be willing to work some nights/weekends.
What Else You Need to Know
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Are you ready to take your aviation career to new heights? Join Zipline as a Controller (Pilot In Command) in Dallas, Texas! At Zipline, we're on an exciting mission to revolutionize logistics and instant delivery, transforming how goods move across the globe. Imagine being a part of a team that powers critical healthcare deliveries in countries like Rwanda and Ghana, while also bringing services directly to customers' homes in the U.S. As a Controller (Pilot In Command), you'll operate our cutting-edge P2 aircraft, managing multi-aircraft missions beyond visual line of sight and adhering to safety regulations. We're looking for someone with a keen eye for detail and a passion for aviation, ready to contribute to our Flight Operations team. Initially, you'll be on-site in Dallas for the first few months before transitioning to our Remote Operations Control Center in Charlotte, North Carolina. You'll need an FAA-issued P107 remote pilot certificate, and you'll undergo training to receive Zipline’s RPIC certification. Your role is critical in ensuring safe and compliant operations, from preflight planning to handling unexpected issues. If you're excited about being at the forefront of a transformative technology and want to work in a fast-paced, supportive environment, we can't wait to meet you!
Our mission is to provide every human on Earth with instant access to vital medical supplies. We believe that where you live should never dictate whether you live.
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