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Product Designer (Contractor)

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
 
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

Zipline is seeking a senior level design contractor to focus on the Zipline mobile app; solving complex problems and advocating for the user.  We’re a small team which allows us to move exceptionally fast and with very little waste —  it also means you will own a large scope and be able to make a significant impact. You will need to be confident as an area expert and collaborative across disciplines.

  • Identify pain points and opportunities to improve the user experience.
  • Design end to end experiences including the visual and motion design.
  • Advocate for the user, who can range from end customers and business partners.
  • Deliver designs of varying scale including components, screens, patterns, and prototypes.
  • Create new visual design and motion patterns.
  • Collaborate closely with engineering teams and stakeholders.
  • Facilitate share-outs for feedback and to build cross-functional understanding of design decisions. 

What You'll Bring 

You’re good natured, humble and highly collaborative — you believe that curiosity, love of craft, knowing how to prioritize, and building meaningful relationships are key to your success.

  • You have 6+ years as a UX or product designer with a strong portfolio demonstrating your work.
  • You have a strong eye for visual design and are able to create new patterns.
  • You have at least some motion design experience.
  • You’ve worked on mobile and desktop based experiences.
  • You are able to wear the many hats required of a startup: designer, researcher, prototyper. 
  • You love working on complex systems, but more importantly, you love simplifying them.
  • You have a wide range of tools you use to help your team understand the user experience, such as customer journey maps, card sorts and flow diagrams.
  • You understand what fidelity to work at when, from low fidelity prototypes, to developer ready screen flows, to lovingly crafted micro interactions.
  • You’ve made meaningful contributions to a design system, or at the very least worked with one.
  • Our product is in its infancy — projects and priorities will change and you’re OK with this.

What Else You Need to Know   

This opportunity will be a 6-9 month contract role. The starting cash range for this role is $150,000 - $175,000. 
 
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
 
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
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Average salary estimate

$162500 / YEARLY (est.)
min
max
$150000K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Designer (Contractor), Zipline

Are you looking to make a real difference in the world with your design skills? Zipline, located in beautiful South San Francisco, California, is on a transformative mission to change how goods move globally. As a Product Designer (Contractor), you will have the unique opportunity to focus on our mobile app. This role opens the door for you to identify and tackle complex user experience challenges while advocating for our diverse user base. Working alongside a small, fast-paced team, you'll take ownership of significant projects, from visual and motion design to creating prototypes that resonate with users. Your responsibilities will include enhancing user experiences by designing coheRent and visually captivating interfaces, engaging with engineering teams, and collaborating across disciplines to gather feedback and refine your designs. Your experience, with more than six years in UX or product design, will shine as you bring innovative patterns and solutions to the table. At Zipline, we celebrate creativity, collaboration, and curiosity, and we believe that great design can simplify complex systems. Ready to use your skills in a meaningful way and help us build a more resilient global supply chain? Let’s make it happen together at Zipline!

Frequently Asked Questions (FAQs) for Product Designer (Contractor) Role at Zipline
What are the key responsibilities of a Product Designer at Zipline?

As a Product Designer (Contractor) at Zipline, you'll focus on solving complex user experience problems within the Zipline mobile app. Key responsibilities include identifying pain points, designing user experiences from visual and motion perspectives, advocating for users, collaborating closely with engineers, and facilitating feedback share-outs. Your contributions will significantly impact our projects and the overall effectiveness of our design.

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What qualifications do I need to apply for the Product Designer position at Zipline?

To apply for the Product Designer (Contractor) position at Zipline, you should have at least six years of experience in UX or product design, complete with a strong portfolio showcasing your work. You must have a keen eye for visual design and experience in motion design, as well as familiarity with mobile and desktop interfaces. Being adaptable to a startup environment and possessing strong collaboration skills will help you thrive in this role.

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What is the duration of the Product Designer contractor role at Zipline?

The Product Designer (Contractor) role at Zipline is anticipated to last between six to nine months. This contract allows for flexibility in project engagement and adaptation to changing priorities, which is vital in a dynamic startup environment. Are you ready to jump in and make a difference in that time?

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How does Zipline prioritize user advocacy in the Product Designer role?

At Zipline, advocating for users is a core component of the Product Designer (Contractor) role. You’ll research user pain points and opportunities to design comprehensive solutions that benefit our diverse user base. By gathering feedback from stakeholders and collaborating with engineering teams, you will ensure that the user's voice is central to every design decision we make.

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What is the expected salary range for a Product Designer at Zipline?

The starting cash range for the Product Designer (Contractor) role at Zipline is between $150,000 and $175,000, depending on experience and the skills you bring to the team. This competitive pay reflects the important work that you will be doing as part of our mission to build an equitable and resilient global supply chain.

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Common Interview Questions for Product Designer (Contractor)
Can you describe your design process for a product like Zipline's mobile app?

When discussing your design process during your interview for the Product Designer role at Zipline, emphasize the structured approach you follow, including user research, ideation, prototyping, and testing. Highlight how you incorporate user feedback at each phase to refine designs, showcasing your adaptability and commitment to user advocacy.

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How do you handle feedback from stakeholders in design projects?

In the role of Product Designer at Zipline, it's crucial to demonstrate how you value feedback. Reflect on a time when you received constructive criticism and illustrate how you integrated that feedback into your design. This shows your openness to collaboration and your ability to enhance designs based on stakeholder input.

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What experiences do you have with motion design and how can it benefit the Zipline app?

When addressing your motion design experience, discuss specific projects where you've created engaging interactions or transitions. Explain how motion design enhances user experience by guiding attention and making interactions feel more natural, which would be important for the usability of the Zipline app.

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Can you share an example of a complex problem you've solved in a previous design role?

Prepare to discuss a challenging design problem you faced. Outline the steps you took to analyze the issue, the user research involved, and the solutions you implemented. Highlight the successful outcome and how it positively impacted users—this directly relates to the challenges you may encounter in the Product Designer role at Zipline.

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How do you ensure that your designs meet user needs?

To ensure your designs align with user needs, describe your user research methods, such as surveys or usability tests. Discuss how you derive insights and iterate on your designs based on user feedback. This focus will demonstrate your commitment to user-centered design, essential for the role at Zipline.

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What tools do you use for prototyping and user testing?

As a Product Designer at Zipline, you should speak about the tools you're proficient with—such as Figma, Adobe XD, or Sketch for prototyping, and usability testing platforms like UserTesting or Lookback. Mention how you utilize these tools to streamline your design process and enhance collaboration with cross-functional teams.

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How do you manage tight deadlines and high-pressure situations?

In response to questions about managing tight deadlines, share examples of times when you've prioritized tasks effectively to meet goals. Discuss how you balance quality and speed in design, and your strategies for communicating with the team to ensure everyone is aligned, which is particularly vital in the fast-paced environment at Zipline.

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What is your approach to creating a design system?

When discussing your approach to design systems, explain your philosophy on creating cohesive and reusable components that enhance usability. Illustrate how you collaborated with other designers and developers to ensure alignment and compliance with the design system—an important aspect for consistency at Zipline.

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How do you stay updated with design trends and technologies?

Convey your commitment to professional development by sharing specific resources—like design blogs, webinars, and workshops—that you engage with. Discuss any design communities you are part of and how you apply current trends to your work, particularly as they relate to Zipline’s mission of innovation.

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What motivates you the most about designing for a mission-driven company like Zipline?

For this question, articulate your passion for design and how it aligns with meaningful work. Discuss how Zipline’s mission of transforming accessibility and promoting equity fuels your creativity and motivates you to create impactful user experiences. This insight shows your alignment with the company’s values.

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DATE POSTED
April 4, 2025

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